Job Introduction
Job Title: Front of House Supervisor Location: Shrewsbury School, Shrewsbury
Rate of Pay: £13.94 per hour
Hours/Shift Pattern: 40 hours per week, 5 over 7
Shifts: 6:30am – 3:00pm & 12:00 noon – 8:30pm
Shrewsbury School is one of the UK’s leading independent schools, renowned for its high standards and commitment to excellence. Set within a prestigious environment, the catering operation plays a key role in delivering a first-class experience to students, staff, parents, and visitors.
What You’ll Do
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Deliver a front-to-back, first-class customer experience for all stakeholders, ensuring service standards are consistently exceeded
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Support and supervise the Front of House team, leading by example and promoting a positive, service-driven culture
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Work closely with the Front of House Manager, Head Chef, and wider team to deliver high-quality food service and events
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Ensure smooth day-to-day operations across all service areas, maintaining efficiency in a fast-paced, high-volume environment
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Assist in training, developing, and motivating team members, identifying opportunities to improve performance
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Maintain excellent communication with internal teams and key stakeholders, including senior school representatives
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Ensure all food hygiene, health & safety, allergen, and COSHH standards are adhered to at all times
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Support hospitality and event delivery, recognising the importance of key events involving parents and governors
What You Bring
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Strong communication and interpersonal skills with the ability to engage at all levels
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Excellent organisational and time management skills
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A proactive, positive, and motivated approach to work
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Experience in a catering, hospitality, or food service supervisory role
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Ability to work both independently and as part of a team in a busy environment
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A passion for delivering outstanding customer service with high standards
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IT literate with basic PC/software skills
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Flexibility to work across a 5 over 7 shift pattern
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An Enhanced DBS clearance is required and will be carried out
What We Offer
Working with Sodexo isn’t just another job – it’s an opportunity to be part of something bigger. You’ll be supported to grow and develop while making a real impact every day.
With a wide range of Sodexo benefits, you’ll enjoy:
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Access to a competitive retirement plan
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Discounts at over 1,900 retailers
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Gym and lifestyle benefits
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24/7 Employee Assistance Programme offering emotional, legal, and financial support
What We Offer:
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Working with Sodexo is more than a job; it’s a chance to be part of something greater. You’ll belong to a company and team that values you for you; you’ll act with purpose and have an impact through your everyday actions; and you’ll be able to thrive in your own way.
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Unlimited access to an online platform offering mental health and wellbeing support.
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Employee Assistance Programme to help with everyday issues or larger problems where you may need additional support, including legal and financial advice and support with work-related or personal issues such as bereavement.
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Access to a free health and wellbeing app that provides rewards for maintaining a healthy lifestyle and includes access to a 24-hour virtual GP and various other services.
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The Sodexo Discounts Scheme, offering great deals 24/7 (also open to friends and family) and/or the prepayment cashback card.
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Money insights and financial benefits via the Salary Finance Platform.
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Save for your future by becoming a member of the Sodexo Retirement Plan.
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A death in service benefit for colleagues who pass away while employed by Sodexo.
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Opportunities for growth and success throughout your career at Sodexo, including a variety of learning and development tools.
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Cycle to Work Scheme to help colleagues contribute to the environment while keeping fit.
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Volunteering opportunities to enable all colleagues to support worthwhile causes in our communities.
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A flexible and dynamic work environment.
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Competitive compensation.
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Full training and full protective uniform supplied.
Ready to be part of something greater? Apply today!
Sodexo and our clients are committed to safeguarding and promoting the welfare of children. Certain roles will require applicants to undergo screening appropriate to the post, including checks with past employers and the Disclosure and Barring Service (UK) and/or Disclosure Scotland (Scotland).
Note: Sodexo reserves the right to close this advert early if we receive a high number of applications.
