Join Something New & Meaningful – Support Worker Opportunities We’re excited to offer the opportunity to join brand-new supported living services in Caerleon and Loftus Garden Village, Newport as a Support Worker, helping to transform lives every single day. Our Caerleon service – Orchard House is a beautifully restored Victorian building, now thoughtfully redesigned into a modern supported living environment. It features 7 self-contained apartments, each created to promote independence, dignity, and wellbeing - https://codigroup.co.uk/news/orchard-house-reopens-as-modern-supported-living-scheme-in-caerleon Across both services, individuals have their own private space while benefiting from your guidance, encouragement, and support. We’re recruiting for permanent, part-time Support Workers (up to 33–35 hours per week). These are 24/7 services, so flexibility and reliability are essential. You’ll work a 2-week rolling rota, including day, evening, weekend and sleep in shifts Typical shift structure includes: • 2:00pm – 11:00pm, followed by a sleep-in • Wake at 7:00am – 2:00pm (24-hour shift) • Plus an additional day shift If you’re looking for a role where your work truly matters, and you want to be part of something new from the ground up, we’d love to hear from you!
Who are Codi Group?
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About the Role
Empower autistic individuals and people with learning disabilities and mental health needs to live independently in their own homes, supporting those who may be reluctant to engage by taking a proactive, curious, and person-centred approach.
You will build trusting relationships, respectfully encouraging engagement while balancing each person’s preferences and right to choice, identifying meaningful opportunities that promote independence, wellbeing, and personal goals.
Working largely independently with individuals in their own flats, you’ll use patience, resilience, and excellent communication skills to provide tailored support, from daily living tasks to accessing community activities, while nurturing confidence, friendships, and new experiences, always ensuring individuals can live life their way with the reassurance of a supportive team behind you.
Duties could include:
- Provide personalised, person-centred support tailored to individual needs, balancing encouragement with respect for choice and preferences.
- Build positive, trusting relationships with individuals who may be reluctant to engage, using a proactive and curious approach.
- Offer emotional support and encouragement , helping people to develop confidence, independence, and achieve goals at their own pace.
- Identify and create opportunities for engagement , including community activities, hobbies, and social connections.
- Support with daily living tasks , including light household duties and practical day-to-day activities.
- Complete administrative responsibilities , including accurately checking and digitally recording medication and personal finances in line with policy.
- Bring fresh ideas and a creative mindset to continuously improve ways of working and enhance the support provided.
- Work independently within individual flats, using initiative, while remaining connected to a supportive team environment .
Skills and Experience Needed
A background of working with people with physical or mental health needs is desired, but not necessary as full training and support from senior staff and management is provided. We’re looking for people who bring:
- Compassion and empathy
- Energy and positivity
- Reliability and flexibility
A genuine passion for supporting others to live independently
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Please ensure your application evidences experience of the following:
- IT, Literacy & numeracy skills
Experience working as part of a team and customer service skills
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Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
- £25,877 FTE (£13.45 per hour)
- Sleep-in rate: £62.64 per 8 hour shift - approx. 1 per week.
- Waking night rate: 20% Enhancement from 11pm to 7am
- Enhanced DBS which we will pay for
- Social Care Wales registration is fully reimbursed
- Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,
- Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership
- Saving scheme with competitive interest rate
- Give As You Earn scheme for tax efficient charity donations
From 1st April 2026 the option to be either weekly or monthly paid.
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Time off and Flexibility
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 years service or cash equivalent of 1 days’ annual leave.
- Maternity & Adoption Leave: 20 weeks
Paternity Leave: 3 weeks
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Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to £100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues
- Annual Health Check
Health Cash Plan
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Getting Around
- Mileage paid at 45p plus 5P per passenger per mile
Cycle to Work Scheme
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Personal Development
- Continuous professional training and development
- Leadership development programmes
- Professional memberships needed for your role are reimbursed
- Career coaching
Support with funding and time for qualifications
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Perks and Recognition
- Long Service Awards
- Blue Light Card Eligibility giving discounts at 15,000 brands.
Colleague Discount platform
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FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact [email protected] or 0300 373 5262 quoting job ref 509974
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We just need an up‑to‑date CV along with a few contact details so that we can get back in touch with you. Please note that roles may close early if we receive a high number of applications, so don’t miss your opportunity to apply today.
