Service engineer Work, Jobs in Ponthir, Tof (with Salaries)

Technical Support Engineer
Advanced Secure Technologies —Saint Mellons
- £26,225 - £29,000 a year
- Full-time
- Remote
- Customer service
- Windows
- Administrative experience
Quick apply
Service Engineer (Fire Protection)
Advanced Fire Technologies —Caerphilly
- £34,000 - £42,000 a year
- Full-time
- Customer service
- Analysis skills
- Electrical experience
Quick apply
1d
Stress Engineer
Safran —Cwmbran
- Full-time
- Project management
- Python
Machine Engineer/Installer
Affordable Leisure UK Ltd —Pontypool
- £22,857.12 - £45,000.00 a year
- Full-time
- Engineering
- Maintenance
- Programmable logic controllers
Quick apply
Digital Mock Up Engineer
Safran —Cwmbran
- Full-time
- Engineering
- Continuous improvement
- Communication skills
Design Engineer (In-Service Solution)
Safran —Cwmbran
- Full-time
- Employee assistance programme
Continuous Improvement Lead
Safran —Cwmbran
- Full-time
- Continuous improvement
- Leadership
Drainage Engineer
Drainrod Ltd —Newport
- £30,000 - £40,000 a year
- Full-time
- Maintenance
- Plumbing
- Driving
- Flexible schedule
Quick apply
13d
Critical Facilities Engineer
Vantage Data Centers UK Management Company Ltd —Newport
- Schematics
- Maintenance
- Mechanical knowledge
- Annual leave
Quick apply
Prototype & Virtual Development Engineer
Safran —Cwmbran
- Full-time
- Remote
- Sales
- CAD
- Continuous improvement
Site Service Engineer
AMMEGA —Blaenau Gwent
- Overtime
- Hand tools
Quick apply
Manufacturing Engineer
Safran —Cwmbran
- Full-time
- CAD
- Computer literacy
- Continuous improvement
- Employee assistance programme
Production Maintenance Engineer
2 Sisters Food Group —Rogerstone
- 12 hour shift
- Maintenance
- Mechanical knowledge
- Employee assistance programme
- Employee discount
7d
Apprentice Engineer
Europe Home Security Limited —Newport
- From £12.75 an hour
- Full-time
- Customer service
- No experience needed
- IT
Quick apply
Water SupplyEngineer
C.P. General Services Ltd t/a Dyno-Plumbing —Caerphilly
- From £32,000 a year
- Full-time
- Plumbing
- Power tools
- Welding
Quick apply
9d
PVD Applications Engineer
KLA —Newport
- Full-time
- Master's degree
- Analysis skills
- Bachelor's degree
- Annual leave
Graduate Technical Assistant – Assets and Planning Advert
Newport City Council —Newport
- £30,000 - £34,434 a year
- Full-time
- Civil engineering
- Engineering
- Flexitime
10d
Industrial Project Engineer
Knauf Insulation UK —Cwmbran
- AutoCAD
- Management
- Project management
- Annual leave
- Employee assistance programme
Aircraft Maintenance Technician
JMC Aviation —Saint Athan
- Communication skills
- Annual leave
Principal Applications Engineer, PVD
KLA —Newport
- Full-time
- Doctoral degree
- Master's degree
- Analysis skills
- Annual leave

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Technical Support Engineer

Advanced Secure Technologies -
Saint Mellons

Quick apply

Job details

Full-time
£26,225 - £29,000 a year

Benefits

On-site parking

Qualifications

Microsoft Windows Server
IIS
Customer service
Microsoft SQL Server
Windows
Administrative experience
IT support
B2B
Software testing
IT
Application support
Root cause analysis
BTEC
Communication skills
A Level

Full job description

Technical Support Engineer – (1st Line Support & General Support)
Location: Cardiff (Office-based, 5 days a week)
Salary: £26,225 - £29,000 DOE + up to £3,000 annual bonus
Start Date: June 2026 - August 2026

Are you organised, technically minded, and eager to build a career in a fast-growing tech company? Join our Support Team and take on a varied and impactful role in our technical support desk. With full training, exposure to in-house software, and long-term development opportunities, this is an ideal step into a dynamic application support career.

What You’ll Do:

Act as a key part of our 1st Line Support Team, resolving technical queries from customers
Assist with investigation and root-cause analysis of 2nd Line tickets
Capture, categorise and escalate software support tickets in line with SLAs
Work closely with our technical and development teams to resolve live issues
Support customer system setup and configuration under guidance
Contribute to product testing, customer feedback and continuous improvement initiatives
Provide excellent levels of service to our customers, communicating effectively and professionally.

Requirements

What We’re Looking For:

Interest or experience in IT support, application support, or operational roles
Confident working with technical systems (training provided)
Comfortable with data handling and Microsoft 365 tools
Excellent communication and customer service skills – extremely important as this is a business-to-business role
Process-driven mindset and attention to detail
Problem-solving approach with the ability to work independently
Technical or IT-related qualifications (e.g. BTEC, HND, A-Level IT, Degree, CompTIA) are beneficial but not essential
Experience with support ticketing systems, SQL Server, Windows Server or IIS is a plus
Strong organisational, attention to detail and administrative skills

Benefits

What We Offer:

£26,225 - £29,000 DOE starting salary + up to £3,000 annual bonus
Full training and structured development plan
Clear progression routes into many other roles in the business, including Senior Technical Support Engineer, Technical Engineering, Account Management, Project Management, Product Management or operations roles
Opportunities to specialise in application support, system configuration, software testing or service delivery
25 days holiday + bank holidays
Bonus scheme and regular incentives
Onsite gym, parking, essentials-stocked kitchen, and team socials
A varied, customer-facing role with real impact and responsibility

If you’re looking for a technical and customer minded individual where you help shape our support service and grow into senior and more specialist roles, apply now – we can’t wait to see what you’ll bring!

Location and hours:
Onsite, Eastern Business Park, St Mellons, Cardiff, Wales.

Min Hours 37.5hrs per week, 8.30am to 5pm Monday to Friday, with up to one hour for lunch.

On Site Working:
We’re an office-based team because our culture thrives on collaboration and hands-on support, especially as we grow quickly and onboard new team members. While we don’t offer fully remote or fixed hybrid work, we’re flexible when life happens – ad hoc home working is always an option.

Diversity & Inclusion:
Advanced Secure Technologies is an equal opportunity employer, proud of our ongoing efforts to foster diversity and inclusion. We welcome applicants from all backgrounds and process your personal data in accordance with our Privacy Notice.

Quick apply

Refine Your Search

service engineer jobs in ponthir, tof

Technical Support Engineer

Service Engineer (Fire Protection)

Stress Engineer

Machine Engineer/Installer

Digital Mock Up Engineer

Design Engineer (In-Service Solution)

Continuous Improvement Lead

Drainage Engineer

Critical Facilities Engineer

Prototype & Virtual Development Engineer

Site Service Engineer

Manufacturing Engineer

Production Maintenance Engineer

Apprentice Engineer

Water SupplyEngineer

PVD Applications Engineer

Graduate Technical Assistant – Assets and Planning Advert

Industrial Project Engineer

Aircraft Maintenance Technician

Principal Applications Engineer, PVD

I want to receive the latest job alerts for service engineer in ponthir, tof

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