Support analyst Work, Jobs in Ponthir, Tof (with Salaries)

Technical Support Analyst
Safran —Cwmbran
- Full-time
- Remote
- Analysis skills
- Presentation skills
- Communication skills
Application Operations Support Analyst
Bank of Ireland —Bristol
- Full-time
- Hybrid work
- Oracle
- SQL
- Analysis skills
- Annual leave
- Employee assistance programme
GCAP Business Analyst
Rolls-Royce —Bristol
- Full-time
- Hybrid work
- IT
- Communication skills
- Annual leave
- Employee assistance programme
13d
Schools Desktop Support Analyst - Shared Resource Service
Torfaen County Borough Council —Torfaen
- £32,597 - £35,412 a year
- Full-time
- English
- IT
5h
Credit Risk Analyst
DS Smith —Caerphilly
- Full-time
- Hybrid work
- Microsoft Excel
- ERP systems
- Bachelor's degree
- Employee assistance programme
- Employee discount
9d
Business Analyst
Advanced Secure Technologies —Saint Mellons
- £40,000 - £45,000 a year
- Full-time
- Azure
- Data analysis skills
- Project management
- Free parking
Quick apply
11h
Systems Analyst II
Thermo Fisher Scientific —Newport
- Full-time
- Oracle
- No experience needed
- Microsoft Office
1d
QA Analyst
Bupa Dental Care —Bristol
- Full-time
- Azure
- SQL
- Travel
12d
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
8d
Data Analyst
Motology Data —Pontyclun
- £24,792.75 a year
- Part-time
- Microsoft Excel
- Data analysis skills
- Analysis skills
- Free parking
- Bereavement leave
Quick apply
6d
IT Support Analyst
Babcock International —Bristol
- £33,900 - £42,400 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
9d
Head of Portfolio Management Office
Welsh Water —Cardiff
- Up to £95,000 a year
- Analysis skills
- Project management
- No degree
- Annual leave
- Employee assistance programme
6h
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
8d
Revenue Data Analyst - Maternity Cover
The Celtic Collection —Newport
- £12.92 an hour
- Temporary
- Hospitality
- Microsoft Excel
- Analysis skills
- Employee discount
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- IT
- Office experience
Systems Support Developer / Analyst (Microsoft Dynamics 365)
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Administrative experience
- University
- IT
- Annual leave
8d
Business Analyst
Delt Shared Services —Weston-super-Mare
- From £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Health & wellbeing programme
- Flexitime
Quick apply
9d
Business Analyst
Amentum —Cardiff
- Full-time
- Analysis skills
- Agile
- Communication skills
- Employee assistance programme
Service Desk Analyst
Cardiff Metropolitan University —Cardiff
- £28,031 - £28,778 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Annual leave
3d
Business Analyst
Bupa Dental Care —Bristol
- Full-time
- Hybrid work
- Travel
- Agile
6d

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support analyst jobs near ponthir, tof

Technical Support Analyst

Safran -
Cwmbran

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Job details

Full-time | Fixed term contract

Qualifications

Analysis skills
Presentation skills
Communication skills
Negotiation

Full job description

Published 06.18.2026

Company : Safran Seats Job field : IT Location : Cwmbran , Wales , United Kingdom Contract type : Fixed Term contract Contract duration : Full-time Professional status : Technician

# 2026-173682

Published 06.18.2026

Job Description

Job Summary
The Technical Support Specialist supports the implementation, operations and maintenance of an
effective technology stack focussed on delivering the support needed for the SGB business.
Providing support through both ServiceNow and ‘at-elbow', and working with other members of the
SGB IT Team and 3rd party suppliers, as well as stakeholders in the local business, this role assists
in supporting, implementing and maintaining all IT/IS/PLM solutions.
Responsibility for the day-to-day operational delivery of the technical solution also resides with the
Technical Support Specialist.
The Technical Support Specialist is a knowledgeable in most aspects of the Information Technology
deployed in the SGB business

Scope of Responsibilities

Provide day-to-day operational IT support for business users across:

o Newport (primary site)
o Cwmbran (offsite location)
o Brackley (smaller user base supported remotely)

Ensure continuity of IT services (“keeping the lights on”) across all supported sites.
Manage and resolve:

o Support tickets
o Incidents and system failures
o Service requests (e.g., new PCs, hardware deployment)

Contribute to project-related activities when required, although this is a smaller portion of the role.
Opportunity to get involved in improvement initiatives beyond BAU support.

But what else? (advantages, specific features, etc.)

What you'll bring :

Knowledge, Experience, Training and Qualifications

Ability to manage and prioritise stakeholder expectations at all levels ranging
from end user up to C-level
An ability to communicate complex technical issues to business users
An ability to work in a fast-paced environment with a dynamic and flexible
approach, as well as the ability to work under pressure
A collaborative approach to delivery working with various technical and
business departments.
Good working knowledge of networks, server and client products
Be able to handle a high degree of multi-tasking
Knowledge of the overall functioning of the information system
and its configurations

Excellent oral and written communication skills, including presentation
skills
Good communicator with the ability to form and maintain good
relationships internally and externally
Strong interpersonal, negotiation and influencing skills
Results orientated and organised with the ability to plan and deliver against
deadlines
Strong analytical, planning and problem solving skills
The ability to work with a minimal level of supervision and intervention
Self-motivated and possessing the ability to work on own initiative as well
as within a team

Refine Your Search

support analyst jobs in ponthir, tof

Technical Support Analyst

Application Operations Support Analyst

GCAP Business Analyst

Schools Desktop Support Analyst - Shared Resource Service

Credit Risk Analyst

Business Analyst

Systems Analyst II

QA Analyst

Consumer Support Analyst

Data Analyst

IT Support Analyst

Head of Portfolio Management Office

Consumer Support Analyst

Revenue Data Analyst - Maternity Cover

AML Analyst

Systems Support Developer / Analyst (Microsoft Dynamics 365)

Business Analyst

Business Analyst

Service Desk Analyst

Business Analyst

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