Customer experience coordinator Work, Jobs in Pontyclun, Rct (with Salaries)

Commercial Training Coordinator - Part Time
The Skills Centre —Cardiff
- £26,000 - £30,000 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
Quick apply
4d
Customer Experience Coordinator
BELFOR —Cardiff
- Microsoft Excel
- Customer service
- IT
- Annual leave
- Employee assistance programme
Care Coordinator
Helping Hands —Cardiff
- £28,875 a year
- IT
- Care plans
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Coordinator (Field Service Operations)
Biotage —Hengoed
- Salesforce
- IT
2d
Customer Engagement Co-ordinator
United Welsh —Caerphilly
- £28,194.75 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
6d
Freight Forwarding Coordinator
CEVALogistics —Pontypridd
- Full-time
- Customer service
- Communication skills
- Annual leave
- Employee discount
Workplace Experience Coordinator
Capital on Tap —Cardiff
- Travel
- Organisational skills
Sales & Lettings Coordinator
United Welsh —Tongwynlais
- £35,190.15 a year
- Weekend availability
- Sales
- Microsoft Office
- Marketing
13d
Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Accounts & Office Co-ordinator
GMI Electrical Ltd —Nelson
- £13 - £15 an hour
- Full-time
- Microsoft Excel
- Microsoft Office
- Accounting
- Flexible schedule
Quick apply
5d
Project Coordinator
SMS —Cardiff
- £0.01 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
Quick apply
3d
Customer Care & Planning Coordinator – Maternity Cover FTC
Magnera Corporation —Aberdare
- Monday to Friday
- Customer service
- ERP systems
- Organisational skills
Distribution Co-ordinator
Breedon Group plc —Treforest
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Project Coordinator
Smart Metering Systems —Cardiff
- £27,977.04 a year
- Monday to Friday
- Hybrid work
- Communication skills
- Annual leave
- Life insurance
3d
Lettings Tenancy Signings & Accounts Coordinator
CPS Homes —Cardiff
- £30,000 - £33,000 a year
- Full-time
- Customer service
- Administrative experience
- In-person
Quick apply
Business Development Executive
Veolia ES (UK) Limited —Cardiff
- Up to £32,000 a year
- Full-time
- Sales
- IT
- Communication skills
- Employee discount
Quick apply
Marketing Communications Specialist (f/m/d) | 9 -12 month fixed term contract
Ecolab Inc. —Llantrisant
- Full-time
- Marketing
- Bachelor's degree
- Product management
Contract Coordinator
Otis —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Senior Business Development Executive
Sebring Group Ltd —Ebbw Vale
- £50,000 - £150,000 a year
- Full-time
- Sales
- Business development
- Presentation skills
- Free parking
Quick apply
3d
Repair Order Coordinator
Willis Lease Finance Corporation —Bridgend
- Full-time
- Remote
- Microsoft Office
- Project management
- Travel
Quick apply
4d

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Commercial Training Coordinator - Part Time

The Skills Centre
Cardiff

Quick apply

Job details

Permanent | Part-time
£26,000 - £30,000 a year
4 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

Microsoft Powerpoint
Microsoft Word
Microsoft Excel
Administrative experience
Organisational skills
Construction
Communication skills

Full job description

Job Title: Commercial Training Coordinator - Part Time

Responsible to: Head of Commercial Training

Location: Cardiff

Salary -£26,000 - £30,000 Pro Rata

The Skills Centre is a leading and innovative construction skills training provider with a national UK presence, committed to delivering exceptional training and upskilling to our clients. The Skills Centre is focused on creating social value through delivering local opportunities to local people. As we continue to expand and grow, we recognise the significance of our people and talent in driving our success.

Job Description:

Role Overview: As a Training Coordinator at The Skills Centre, you will be responsible for the planning, coordination, and execution of our Commercial Training provision in line with the requirements of our Clients , awarding bodies and industry standards. You will manage customer relationships to ensure that we exceed the required Service Level Agreements and Key Performance Indicators.

Key Responsibilities:

· Collaborate with the Head of Commercial Training and develop ownership of the Operating Procedures relating to commercial training.

· Ensure that any enquiries received by both existing and new customers/clients are dealt with in a timely manner.

· Book, coordinate and manage all elements of the training to ensure that any training/learning is successfully delivered.

· Track all operations from booking to completion.

· Manage the trainers’ schedules, booking venues, resources and ensure smooth delivery.

· Develop relationships and work well with other (out-sourced) providers to deliver training for clients (Brokerage relationships).

· Answering of incoming enquiries in a professional manner ensuring the caller feels valued.

· Provide all parties with knowledgeable solutions to training/learning challenges.

· Ensure all administrative tasks are conducted in compliance with GDPR and The Skills Centre’s Standard Operating Procedures.

· Focus on Contract Key Performance Indicators (KPIs) to ensure training programmes meet contractual requirements.

· Maintain a client-focused approach, with immediate responsiveness to client enquiries and requests in line with Service Level agreements.

· Prepare and deliver a standardised monthly report to all key clients to provide updates on training activities and outcomes.

· Demonstrate an excellent working knowledge of all aspects of the Microsoft Software suite including excel, word and PowerPoint

· Proactively gather and relay operational issues and feedback to clients.

· Assist in the raising of invoices and payment requests related to training services.

· Identify opportunities to provide additional training to both existing and new clients.

Experience

· Experience of working in a training coordinator role or similar administrative function.

· Any experience with construction, health and safety, compliance, or vocational training would be a significant advantage.

· Strong organisational skills and attention to detail

· Excellent communication and interpersonal skills

· Work well in a fast-paced environment where priorities change

· Ability to work independently

· Ability to adapt to a fast-paced, evolving work environment

Qualifications (Desirable):

· Appropriate training or business administration qualification

The Skills Centre is committed to Safeguarding and promoting the welfare of children and safeguarding checks will take place. The role is exempt from the Rehabilitation of offenders Act 1974 and the amendments to the exemption order 1975,2013,2020 and an enhanced DBS check will be undertaken for the role.

We aim to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer experience coordinator jobs in pontyclun, rct

Commercial Training Coordinator - Part Time

Customer Experience Coordinator

Care Coordinator

Service Coordinator (Field Service Operations)

Customer Engagement Co-ordinator

Freight Forwarding Coordinator

Workplace Experience Coordinator

Sales & Lettings Coordinator

Customer Care Administrator

Accounts & Office Co-ordinator

Project Coordinator

Customer Care & Planning Coordinator – Maternity Cover FTC

Distribution Co-ordinator

Project Coordinator

Lettings Tenancy Signings & Accounts Coordinator

Business Development Executive

Marketing Communications Specialist (f/m/d) | 9 -12 month fixed term contract

Contract Coordinator

Senior Business Development Executive

Repair Order Coordinator

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