Customer support & client services occupations Work, Jobs in Pontypool, Tof (with Salaries)

Customer Care Administrator
Vertu Motors —Newport
- £25,539.00 - £27,539.06 a year
- Full-time
- Organisational skills
- IT
- Communication skills
- Employee discount
Quick apply
Customer Service Representative - Bristol
Diligenta —Bristol
- £26,228 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor - One Year Contract
Forth —Chepstow
- From £25,000 a year
- Hybrid work
- Customer service
- English
- Data entry
- Free parking
- Work from home
Quick apply
3d
Customer Service Advisor
Sopra Steria —Newport
- £26,298 a year
- Hybrid work
- IT
- Annual leave
Customer Service Assistant
Cardiff Students Union —Cardiff
- From £26,306 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
- Life insurance
Quick apply
7d
Client Services Supervisor
AFH Financial Group —Cardiff
- Full-time
- Microsoft Outlook
- Organisational skills
- Financial services
- Employee discount
2d
Customer Service Officer
Newport City Council —Newport
- £20,000 - £29,999 a year
- Full-time
- Customer service
- English
14d
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
1d
Customer Ambassador
Portable Multimedia Limited T/A Nextbase —Caerphilly
- Hybrid work
- CRM software
- Microsoft Office
- Organisational skills
- Free parking
- Annual leave
Quick apply
Customer Services Advisor
BUUK Infrastructure —Cardiff
- £26,265 a year
- Hybrid work
- Microsoft Office
- Organisational skills
- Communication skills
8d
Onboarding Specialist
Tes Global —Llantrisant
- £26,599 a year
- Full-time
- Microsoft Excel
- Organisational skills
Quick apply
Account Manager and Onboarding Specialist
BCA —Cardiff
- £30,000 a year
- Monday to Friday
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
1d
Customer Ambassador
Nextbase —Caerphilly
- £25,500 - £26,000 a year
- Full-time
- CRM software
- Microsoft Office
- Organisational skills
- Life insurance
Quick apply
Customer Success Specialist (Telephone Box Office - Saturday Position)
TicketSource —Penarth
- £12.79 an hour
- Overtime
- Customer service
- Analysis skills
- In-person
- Profit sharing
- Sick pay
Quick apply
3d
Customer Service Team Member - Overnights
Starling —Cardiff
- £28,000 a year
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
Customer Experience Advisor
Transport for Wales —Pontypridd
- £26,227.50 a year
- CRM software
- Microsoft Excel
- Customer service
- Employee discount
6d
Senior Executive, Customer Success
AirAsia —Newport
- Full-time
- Customer service
- Bachelor's degree
Customer Service Representative
Univar Solutions UK Ltd —Caerphilly
- Full-time
- Microsoft Office
1d
Customer Experience Manager
Zellis —Bristol
- Hybrid work
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
13d
Customer Resolution Officer
Tetra Tech —Cardiff
- Full-time
- Customer service
- Microsoft Office
- Driving
21h

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Customer Care Administrator

Vertu Motors -
Newport

Quick apply

Job details

Full-time
£25,539.00 - £27,539.06 a year

Benefits

Company pension
Employee discount

Qualifications

Complaint handling
Organisational skills
IT
Communication skills

Full job description

Vans Direct Newport

Exciting Career Opportunity: Customer Care Coordinator at Vans Direct Newport

We are offering a Competitive basic salary of £25,539 and an OTE up to £27,539.06!

About Us: Vans Direct Limited stands at the forefront of the UK's van and commercial vehicle supply industry. By partnering with over 15 renowned manufacturers and various finance entities, we deliver a seamless, one-stop shopping experience for everyone from sole traders to large fleet operators. Our cutting-edge, internet-focused operations are driven by a dynamic contact-centre environment that fosters both team collaboration and individual innovation.

Position Overview: We are excited to invite passionate individuals to apply for the Customer Care Coordinator role at our Newport office, strategically located on the outskirts of Cardiff. This full-time, permanent position offers an engaging work schedule from Monday to Friday, 09:00 AM - 17:30 PM.

Key Responsibilities: As a Customer Care Coordinator, you will play a pivotal role in our operations, handling a diverse range of responsibilities:

Administrative Functions: Efficiently raise vehicle invoices, manage finance company payouts, and organise deliveries.
Customer Interaction: Maintain regular communication with customers and dealerships, providing updates on vehicle availability, discussing payment terms, addressing queries, and confirming delivery details.
Data Management: Ensure the accurate maintenance of internal spreadsheets and CRM systems.
Complaint Resolution: Handle customer complaints with professionalism, drafting appropriate responses and letters to ensure customer satisfaction.

Ideal Candidate Profile: The successful candidate will ideally have experience in a call-centre setting and must possess:

Communication Skills: Outstanding written and oral communication abilities.
IT Proficiency: High level of IT literacy.
Organisational Ability: Excellent organisational skills, capable of managing multiple tasks under pressure.
Attention to Detail: Keen eye for detail to ensure accuracy and quality in all tasks.
Complaint Handling Experience: Proven expertise in managing and resolving customer complaints effectively.

As this role falls under FCA regulation, the successful applicant will be required to pass a Financial Adverse and Criminal check during the onboarding process.

Why Join Vans Direct: At Vans Direct, we are committed to the personal and professional development of our colleagues. Our investment in training and career progression is unmatched in the motor retail sector. By joining our team, you will enjoy:

Generous Leave: 25 days of holiday, increasing with length of service, plus bank holidays.
Rewards Platform: Access to an online platform offering cashback and discounts at various retailers.
Service Discounts: Preferential rates for services.
Employee Purchase Scheme: Exclusive access to our colleague purchase scheme.
Share Incentive Plan: Participation in our share incentive scheme.
Comprehensive Pension: Robust pension plan.
Enhanced Family Leave: Superior maternity and paternity benefits.
Continuous Learning: Ongoing training opportunities to help you develop your skills and advance your career.
Positive Work Environment: A supportive and inclusive company culture that values teamwork and encourages innovation.
Work-Life Balance: We understand the importance of work-life balance and offer flexible working arrangements to help you maintain it.
Community Involvement: Opportunities to participate in community charity initiatives, reflecting our commitment to social responsibility.

Embark on a rewarding career journey with Vans Direct, where your growth and success are our priorities. Apply now and take the next step towards an exciting future with us!

Apply today and become a part of the Vans Direct success story!

#LI-NP1

Quick apply

Refine Your Search

customer support & client services occupations jobs in pontypool, tof

Customer Care Administrator

Customer Service Representative - Bristol

Customer Service Advisor - One Year Contract

Customer Service Advisor

Customer Service Assistant

Client Services Supervisor

Customer Service Officer

Customer Service Advisor

Customer Ambassador

Customer Services Advisor

Onboarding Specialist

Account Manager and Onboarding Specialist

Customer Ambassador

Customer Success Specialist (Telephone Box Office - Saturday Position)

Customer Service Team Member - Overnights

Customer Experience Advisor

Senior Executive, Customer Success

Customer Service Representative

Customer Experience Manager

Customer Resolution Officer

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