Senior account specialist Work, Jobs in Pontypool, Tof (with Salaries)

Senior Collections Specialist
Sonovate —Cardiff
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Data entry
- Financial services
- Leadership
- Employee assistance programme
Quick apply
11d
Financial Reporting & Technical Accounting Lead - 6 months FTC
Hodge Bank —Cardiff
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Accounting
- Financial services
- Communication skills
- Free parking
- Health & wellbeing programme
Quick apply
Lead Intelligence Analyst
Intellectual Property Office —Newport
- £47,766 - £50,155 a year
- Part-time
- Hybrid work
- Presentation skills
- Free parking
- Annual leave
6d
Senior Account Manager
Walker & Sloan —Cardiff
- £30,000 - £40,000 a year
- Full-time
SEO & GEO Account Manager
Future Publishing —Cardiff
- £40,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Communication skills
- Referral programme
Quick apply
Senior SEO Specialist
Liberty Marketing —Cardiff
- £33,000 - £39,000 a year
- Analysis skills
- Mentoring
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Senior Quantity Surveyor H/F
Groupe Ortec —Whitchurch
- Civil engineering
- Project management
- Driving
- Employee assistance programme
Quick apply
Quantity Surveyor/Senior Quantity Surveyor
AmcoGiffen —Pontyclun
- £40,000 - £70,000 a year
- Full-time
- No degree
- Mentoring
- Contracts
- Annual leave
Quick apply
10d
Head of Brand Strategy
The Mix by Su Creative Studio Ltd —Aberdare
- £4,500 - £5,800 a month
- Full-time
- In-person
- Leadership
- Marketing
- Free parking
- Sick pay
Quick apply
11d
Country Director Wales
British Council —Cardiff
- £65,000 a year
- Weekend availability
- English
- No degree
- Travel
6d
Senior Commercial Manager
ASSYSTEM —Bristol
- Full-time
- Hybrid work
- Contracts
- Leadership
- Annual leave
- Referral programme
Quick apply
Senior Planning Engineer - Construction
Turner & Townsend —Cardiff
- Full-time
- Microsoft Excel
- Oracle
- Computer literacy
Quick apply
Head of Digital Marketing
360 Marketing Ideas Ltd —Aberdare
- £4,800 - £6,200 a month
- Full-time
- Social media management
- In-person
- Leadership
- Free parking
- Work from home
Quick apply
11d
Specialist | ICT Technical Services – Infrastructure
Link Financial Outsourcing —Caerphilly
- £50,000 - £60,000 a year
- Full-time
- Azure
- SharePoint
- Financial services
- Annual leave
- Employee assistance programme
Quick apply
Key Account Manager
ASSYSTEM —Bristol
- Full-time
- Hybrid work
- CRM software
- Engineering
- Business development
- Annual leave
- Referral programme
Quick apply
Senior Lawyer - Asbestos
Thompsons Solicitors —Grangetown
- £55,515 a year
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Communications Manager - South West Regional Organised Crime Unit (SWROCU)
Avon and Somerset Constabulary —Almondsbury
- £47,046 - £50,949 a year
- Full-time
- Hybrid work
- Travel
- Communication skills
- Flexible schedule
4d
Account Director
Liberty Marketing —Cardiff
- Bilingual
- English
- Quick service & fast food restaurant
Quick apply
Operational Support Officer
HM Courts & Tribunal Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Customer service
- Administrative experience
- Presentation skills
- Annual leave
- Employee discount
11d
Head of Data and Analytics
Walker & Sloan —Cardiff
- Full-time
- Hybrid work
- Mentoring

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Senior Collections Specialist

Sonovate
Cardiff

Quick apply

Job details

Full-time
£30,000 - £40,000 a year
11 days ago

Benefits

Cycle to work scheme
Tech scheme
Discounted gym membership
Employee assistance programme
Private medical insurance

Qualifications

Accounts payable
GCSE
Data entry
Financial services
Leadership

Full job description

Job Title: Senior Collections Specialist

Location: Cardiff / Hybrid (Office 2 days a week)

About Sonovate

Sonovate is redefining the future of work through intelligent financial infrastructure. As a technology‑first fintech, we power the contingent workforce economy with scalable, automated funding and workflow solutions that help businesses grow with confidence. Our platform combines embedded finance, automation and seamless integrations to unlock efficiency, flexibility and growth for our customers.

Looking ahead, we’re focused on building long-term value and creating structural advantage for businesses in a rapidly evolving world of work. Our ambition is to continually innovate, strengthen our foundations and explore new opportunities that make Sonovate an indispensable partner for organisations everywhere. If you’re motivated by shaping the future and delivering impact at scale, you’ll thrive here. Join us as we power the next generation of work.

Role Overview

The Senior Collections Specialist owns the recovery of delinquent and at-risk debt across Sonovate's portfolio, with a particular focus on legal collections and the highest-risk accounts. The role sits at the point where credit control, risk and legal activity meet, working alongside Credit Control Team Leaders, Credit Controllers, the Risk function and external legal and recovery partners. The Senior Collections Specialist must have a strong aptitude to spot material risk concerns and know when to escalate.

This is a hands-on, commercially minded role. The Senior Collections Specialist will run the legal recovery pipeline end-to-end, support and collaborate with the wider Credit Control Team Leadership group on escalations and provide the Credit Risk Manager with clear visibility of delinquent debt and recovery performance.

Success in this role will be measured through recovery performance against delinquent debt, the quality and timeliness of legal collections activity, the strength of the control environment, and feedback from internal stakeholders across Risk, Credit Control and Finance.

Key Responsibilities

Lead the end-to-end legal collections process for delinquent and uninsured debt, working with internal stakeholders, solicitors, debt recovery partners and credit insurers.
Apply commercial judgement on when to litigate, settle, write off or refer to insolvency, balancing recovery value against cost and reputational risk.
Personally own the highest-risk and most complex delinquent accounts, dealing directly with Debtors and Customers to secure repayment.
Act as the senior escalation point beyond standard credit control, partnering with Credit Control Team Leaders across all Business Units to ensure a consistent path from BAU into formal collections.
Work closely with the Credit Risk Manager on collections strategy, policy and playbooks, and propose initiatives that strengthen the risk / reward balance of credit risk at Sonovate.
Provide clear MI on legal recovery performance, portfolio risk and emerging trends to the Credit Risk Manager, Risk Committee and wider stakeholders.
Partner with Product, Tech and Operations to design risk and friction out of the collections process and improve recovery outcomes.
Maintain an audit-ready trail of credit risk and legal recovery activity, and support regulatory and audit requirements as they arise.

Experience & Capability

Demonstrable experience leading collections, recoveries or legal collections, ideally within fintech, invoice finance, factoring or another regulated lending environment.
Strong working knowledge of UK debt recovery routes, including letters before action, statutory demands, court claims, insolvency processes and credit insurance claims.
Proven ability to understand the root causes of non-payment and manage them proactively with Debtors and Customers to secure repayment.
Comfort working within Credit Risk frameworks and risk appetite, with the confidence to propose initiatives that enhance the risk / reward balance.
Confident communicator with senior stakeholders (Risk Committee, Finance, Business Unit Heads), and comfortable using AI tools and modern collections tech to drive efficiency while knowing where human judgement must remain.

What will you get in return?

28 days holiday + bank holidays
Private medical insurance with Bupa
Employee Assistance Programme
Techscheme with Apple and Currys PC World
Cyclescheme
Working with latest technologies and leading SaaS providers
Eye care vouchers with Specsavers
50% discounted gym membership
50% off mobile apps (Calm, Duolingo, Audible, Les Mills)
2 days charity leave per year
You’ll work for a company that is passionate about personal development and a strong community focussed culture

Sound interesting?

If your answer is ‘yes’ then click apply to find out more!

If you require any reasonable adjustments to support you during the interview process, please let our Talent Acquisition Partner (Alex Morrell) know and we'd be happy to help!

We know that diverse teams are strong teams. We promote a diverse, inclusive and empowering culture and are committed to recruiting, retaining and developing all our employees

Please note: All successful applicants who are offered a role at Sonovate will be required to pass background screening checks before starting with us. These checks will include National ID Checks, Right to Work, Employment References, Adverse Financial History, Criminal Record, Global Sanctions, Bankruptcy checks. Our Talent Acquisition team will be able to run you through these in detail at the early stage of your application

Pay: £30,000.00-£40,000.00 per year

Work Location: Hybrid remote in Cardiff CF10 1GD

Quick apply

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