Local bus service Work, Jobs in Pontypridd, Wls (with Salaries)

Customer Relations Assistant
Transport for Wales —Pontypridd
- £13 - £45 an hour
- CRM software
- Word processing
- Computer literacy
- Employee discount
23h
Local Bus Service Driver
Edwards Coaches —Llantrisant
- £14.00 - £16.84 an hour
- Full-time
- Customer service
- Cash handling
- Communication skills
- Free parking
- Referral programme
Quick apply
1d
Customer Service Supervisor
Transport for Wales —Pontypridd
- Weekend availability
- Customer service
- Team management
- Training & development
Workplace Co-ordinator
Transport for Wales —Pontypridd
- Computer literacy
- Computer skills
17h
Deputy Workplace Manager
Transport for Wales —Pontypridd
- Team management
- Training & development
Customer Experience Advisor
Transport for Wales —Pontypridd
- CRM software
Deputy Workplace Manager (Technical)
Transport for Wales —Pontypridd
- HVAC
Events and Visits Co-Ordinator
Transport for Wales —Pontypridd
- £27,500 a year
- Organisational skills
- Employee discount
6d
Customer Data Research Co-Ordinator
Transport for Wales —Pontypridd
- Microsoft Powerpoint
- Presentation skills
- Analytics
Occupational Health and Wellbeing Lead
Transport for Wales —Pontypridd
- Nursing
- Employee assistance programme
17h
Pricing and Reservations Assistant
Transport for Wales —Pontypridd
Commercial Property Finance Officer
Transport for Wales —Pontypridd
- Microsoft Word
- Organisational skills
- Communication skills
Assistant Asset Engineer
Transport for Wales —Pontypridd
- £31,500 - £33,000 a year
- Civil engineering
- Engineering
- Master's degree
- Employee discount
Project Sponsor
Transport for Wales —Pontypridd
- Presentation skills
- Continuous improvement
Senior People Partner
Transport for Wales —Pontypridd
- Team management
- Human resources
- Organisational skills
- Annual leave
Senior Wellbeing Manager
Transport for Wales —Pontypridd
- Leadership
Senior Commercial Manager
Transport for Wales —Pontypridd
- Databases
- Project management
- Contracts
Trainee Bus Driver
First Bus —Port Talbot
- £14.07 - £14.50 an hour
- Weekend availability
- Customer service
- Communication skills
- Free parking
- Annual leave
Sponsorship Programme Manager
Transport for Wales —Pontypridd
- No degree
- Mentoring
- Leadership
Train Service Manager (GPR)
Transport for Wales —Cardiff
- Communication skills
- Negotiation

I want to receive the latest job alerts for local bus service in pontypridd, wls

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

local bus service jobs near pontypridd, wls

Customer Relations Assistant

Transport for Wales -
Pontypridd

Apply Now

Job details

Fixed term contract
£13 - £45 an hour
23 hours ago

Benefits

Cycle to work scheme
Company pension
Free or subsidised travel
Employee discount
Car scheme

Qualifications

CRM software
Word processing
Computer literacy
Complaint handling
Data entry
Customer interaction
Communication skills
Welsh

Full job description

Pay Rate:

£13,45 per hour
Location:

Llys Cadwyn Pontypridd
Website Category:

Head Office
Contract Type:

Fixed Term
Closing Date:

19 August 2026
Vacancy Reference:

0836

Please note: this is a 6 month fixed-term contract

The Role

The Customer Relations Assistant performs an integral multifunctional role within the Customer Relations function, providing efficient administration support including organising, processing and monitoring all channels of communication as well as supporting the management team with the preparation of reports and data analysis.

Role responsibilities

Provide a high-quality Customer Relations service, by professionally addressing complaints, queries and feedback from customers via a range of contact methods to resolve customer queries promptly.
Process customer queries by recording information about customers, cases, and contact reasons into the CRM system, to ensure all data captured is both complete and accurate.
Produce quality written responses to all customer contacts by complying with our regulatory timescales, Complaint Handling procedures and internal guidelines to ensure the output of replies to customers meets internal quality guidelines regarding content and tone.
Process delay repay claims on our Delay Repay system by using a range of contact methods and our CRM systems, ensuring that each claim is processed in line with our Passenger Charter

Who we're looking for

High standard of written and verbal communication
Proficient computer and word processing skills with Microsoft
Excellent organisational
Ability to provide a consistent high-quality service to

Welsh Language Skills

While not essential for this role, Welsh language skills would make a great addition to your application.

TfW support anyone who wants to learn Welsh or improve their skills. We offer online learning, classroom courses and funding attendance at local community courses.

Equal Opportunities

We're changing the way the transport industry looks. By celebrating and embracing differences, we're building a workforce that represents Wales. We need talented people from all backgrounds and cultures to bring their perspectives and experiences. Diverse teams make better decisions and drive innovation. Join us in transforming the way Wales travels."

Who we are

Transport for Wales is changing the way Wales travels, making sustainable transport the first choice. We're building a multimodal integrated transport network called the T Network, making it easier for people to travel by train, bus, walking, wheeling and cycling.

We're a Disability Confident Leader. Let us know about any reasonable adjustments you may need in the recruitment process and as part of the role if you are successful.

This advert will close at 23:59 on the day of the application closing date stated above. However, we reserve the right to close this vacancy early if we receive enough applications. We encourage you to submit your application as early as possible.

Job benefits

Enhanced pension scheme

Free travel across the TfW rail network

Cycle to work scheme

Electric car scheme

Health cash plan

High street discounts

Training & development opportunities

Apply Now

Refine Your Search

local bus service jobs in pontypridd, wls

Customer Relations Assistant

Local Bus Service Driver

Customer Service Supervisor

Workplace Co-ordinator

Deputy Workplace Manager

Customer Experience Advisor

Deputy Workplace Manager (Technical)

Events and Visits Co-Ordinator

Customer Data Research Co-Ordinator

Occupational Health and Wellbeing Lead

Pricing and Reservations Assistant

Commercial Property Finance Officer

Assistant Asset Engineer

Project Sponsor

Senior People Partner

Senior Wellbeing Manager

Senior Commercial Manager

Trainee Bus Driver

Sponsorship Programme Manager

Train Service Manager (GPR)

I want to receive the latest job alerts for local bus service in pontypridd, wls

Related Searches

Explore jobs in more locations

Job benefits

Jobseeker tools

Employer Tools

Browse

Stay Connected