Retail customer service representative Work, Jobs in Pool In Wharfedale, Wyk (with Salaries)

Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford
A01 Santander UK plc —Bradford
- £25,000 - £31,579 a year
- Full-time
- Hybrid work
- Computer skills
- Communication skills
Customer Service Assistant
Wickes —Harrogate
- £8.82 - £12.71 an hour
- Weekend availability
- Customer service
- Annual leave
- Employee discount
11d
Billing Customer Service Advisor
Yorkshire Water —Bradford
- £27,417 - £31,942 a year
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Annual leave
Senior Customer Service Advisor
Barclays —Bradford
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
Customer Service Representative, CM
Link Group —Leeds
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Annual leave
- Employee assistance programme
4d
Retail Customer Service Assistant
bp Retail —York
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
7d
Customer Service Assistant
World Duty Free Group —Leeds
- Part-time
- Sales
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
5d
Customer Service Advisor - Professional
ghd hair —Leeds
- Full-time
- Microsoft Outlook
- Sales
- Customer service
Quick apply
Customer Service Advisor
WOURTH Group —York
- £12.71 an hour
- Part-time
- Customer service
- Basic maths
- English
Quick apply
7d
Customer Service / Hire Desk Coordinator
Buckhurst Plant Hire Limited —Leeds
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
Quick apply
11d
Customer Service Assistant (Part Time)
SureStore —York
- £16,200 a year
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee discount
Quick apply
5d
Customer Service Centre Coordinator
Innserve Ltd —Tadcaster
- £25,235.31 a year
- Full-time
- Hybrid work
- CRM software
- Hospitality
- Customer service
- Work from home
- Employee assistance programme
Quick apply
6d
Customer Service Advisor
Yorkshire Building Society —York
- £19,600 a year
- Customer service
8d
Senior Customer Service Coordinator
The Gym King —Leeds
- Full-time
- Hybrid work
- Microsoft Excel
- Management
- Customer service
- Free parking
- Profit sharing
Quick apply
13d
Customer Service Assistant Over 18
Tenpin —York
- £10.85 - £12.71 an hour
- Part-time
- Bar
- Customer service
- Front desk
- Employee assistance programme
- Employee discount
Quick apply
Customer Services Assistant
ChelmsfordStarCoop —Holmfirth
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
13d
Customer Services Assistant
Central Coop —Holmfirth
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
13d
Customer Service Advisor - Fixed Term
Calderdale Council —Halifax
- £25,583 - £28,142 a year
- Employee discount
18h
One Stop - Customer Service Assistant
One Stop —Pudsey
- £12.81 an hour
- Part-time
12h
Customer Service Representative
William Hill —Huddersfield
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
1d

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Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford

A01 Santander UK plc -
Bradford

Apply Now

Job details

Full-time
£25,000 - £31,579 a year

Benefits

Company pension

Qualifications

Numeracy
Computer skills
Communication skills

Full job description

Customer Service Advisors – Mortgage & Loans | S1 | Homes Direct (Servicing) | Bradford

Country: United Kingdom

IT STARTS HERE

At Santander, we’re evolving into a technology-driven, future-focused organisation , and our people are at the centre of everything we do. We’re on an exciting journey to transform how we serve our customers—driven by innovation, bold thinking, and a culture that encourages new ideas.

This is more than just a role—it’s an opportunity to grow your career, develop new skills, and make a meaningful impact .

Our mission is simple: to help people and businesses prosper. To achieve this, we foster a strong risk-aware culture where everyone takes responsibility for delivering safe and sustainable outcomes.

Retail & Commercial Banking is a global business integrating all our retail and commercial banking activities to better serve our customers, improve efficiency and drive value creation.

THE DIFFERENCE YOU MAKE

Our Homes Direct (Servicing) team in Bradford is looking for Customer Service Advisors to join us.

Contract: Full-time (35 hours per week)
Working hours:
Monday–Friday: 08:00–18:00
Saturday: 09:00–14:00 (with a day off in lieu)

If you have a passion for customer service and are looking for a role which allows you develop a career doing what you love, then please read on.

We’re hiring full time Customer Service Advisors within our Homes Direct Servicing team in Bradford with a starting package of £27,420; this is made up of a base salary of £25,000 along with an additional £500 flexible benefit and up to a £1,920 discretionary performance related bonus.

By joining our team, you'll benefit from the best of both worlds: the flexibility of a hybrid role and the advantages of being part of a collaborative office environment.

As a Customer Service Advisor, you’ll bring energy, empathy, and professionalism to every interaction. Whether you’re helping a customer secure their dream home, supporting them with their mortgage, or answering loan queries— no two conversations will be the same .

We’re shaping the way we work through innovation, cutting-edge technology, collaboration and the freedom to explore new ideas. To succeed in this role, you will be responsible for:

Handling customer and third-party mortgage or loan queries and transactions over the phone. Once fully trained, you may have the opportunity to support via Live Chat too.

Encourage customers to embrace digital services , giving them more flexibility in how they interact with us

Build strong relationships by taking ownership and resolving queries at first point of contact

Keeping our customers and the bank safe, by identifying vulnerability and detecting potential fraud.

Ensure all information is accurately captured and compliant with policies

WHAT YOU’LL BRING

Our people are our greatest strength. Every individual contributes unique perspectives that make us stronger as a team and as an organisation. We’re enabling teams to go beyond by valuing who they are and empowering what they bring.

The following requirements represent the knowledge, skills, and abilities essential for success in this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Professional Experience

Excellent verbal and written communication skills (Required)

Extensive computer and numeracy skills, having the ability to navigate multiple systems at once (Required)

A passion for delivering outstanding service, listening to customer needs and providing great outcomes (Required)

Excellent attention to detail, ensuring policies and regulations and quality standards are followed. (Preferred)

The ability to thrive in a fast-paced environment, and adapt to change. (Preferred)

WE VALUE YOUR IMPACT

At Santander, your contribution matters. We recognise the difference you make every day, and we make sure you feel valued, supported and rewarded in return. Here, recognition goes beyond pay. It’s about the pride you feel in your work, the impact you have on customers and communities, and the opportunities you have to grow and thrive — personally and professionally.

Salary Range:
£25,000.00 - £31,579.00 per annum (depending on experience)
This salary range represents the expected remuneration for the role. Annual salary is based on a standard 35-hour working week. Actual salary offered will depend on skills, experience, qualifications and location.
£500 annual cash allowance to spend on our great range of benefits.
25 days’ holiday plus bank holidays, which increases to 26 days after 5yrs service, with the option to purchase up to 5 contractual days per year.
Voluntary healthcare benefits at discounted rates. Including: medical insurance, dental insurance, and health assessments
We put 8% of salary into your pension, even if you don’t contribute yourself. We’ll pay in up to 12.5% of salary, if you contribute as well, and you can take some of our contribution in cash if you prefer.
Protection for you and your family, with company-funded death-in-service benefit and income protection insurance, and the option to take advantage of discounted rates for additional life assurance and critical illness cover.
Share in Santander’s success by saving or investing in our share plans.
As a Santander UK employee, you are able to request staff versions of our products like our Edge Current Accounts and Credit Cards with no fees, as well as apply to many other deals and discounts in Santander products and services
Competitive rewards that reflect the real impact you make and the value you bring.
Wellbeing that goes beyond work — we work with a range of wellbeing partners across our 4 pillars of wellbeing (physical, mental, social and financial) to give you access to a suite of apps, discounted gym and fitness access, weekly online classes, flexible healthcare and mental health support.
Support for every life stage — from menopause and pregnancy to parenthood and beyond, with enhanced family leave, childcare options and tailored wellbeing support.
Time to give back through volunteering opportunities that let you make a difference in the communities we serve.
Global growth opportunities to shape your career, learn new skills and explore what’s possible across our international network.

Ready to be recognised? It starts with you.

LOCAL COMPLIANCE

At Santander, we’re proud to be an inclusive organisation that provides equal opportunities for everyone — regardless of age, gender, disability, civil status, race, religion or sexual orientation.

We’re committed to creating a recruitment experience that’s accessible, fair and welcoming for all candidates.

We want our people to thrive — at work and at home — while delivering the best outcomes for our customers and supporting each other to grow.

To make this possible, our roles are site-based with a hybrid working pattern , where following successful completion of onsite training (approx. 12 weeks) colleagues are expected to attend the office at least 12 days per month (pro-rata for part-time roles).

When applying, please consider the travel distance, time and cost to your chosen office location(s).

Right to work in the UK

All candidates must have the right to work in the UK to commence employment with Santander.

WHAT TO DO NEXT

If this sounds like a role you are interested in, then please apply.

If there’s anything we can do in the recruitment process to help you achieve your best, get in touch. Whether it’s a copy of our application form in another format or additional assistance, we’re available through email. You can contact us at [email protected].

#LI-DNI

Apply Now

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retail customer service representative jobs in pool in wharfedale, wyk

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