Service manager Work, Jobs in Pool In Wharfedale, Wyk (with Salaries)

Recovery Operations Manager
Acumen Logistics —Harrogate
- £40,000 - £48,000 a year
- Full-time
- Microsoft Excel
- Driving
- In-person
- Free parking
- Annual leave
Quick apply
Housing Manager
Leeds Jewish Housing Association —Leeds
- £51,544 a year
- Full-time
- Hybrid work
- Management
- Analysis skills
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
10d
Customer Service Manager - Food Retail (B2B)
Beijer Ref UK Limited —Leeds
- £45,000 - £55,000 a year
- Full-time
- Management
- Sales
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
11d
Shift Manager
Greggs —Otley
- £14 an hour
- Supervising experience
- Employee discount
Quick apply
Mobilisation Manager
Omni RMS —Denton
- £65,000 a year
- Microsoft Office
- Project management
- Organisational skills
Quick apply
5d
Area Care Manager
Helping Hands —Leeds
- £55,000 a year
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
6d
Play Supervisor (Grass Hoppers)
YGC PARTNERS LIMITED —Otley
- Holidays
- Customer service
- Supervising experience
- Working with children
Quick apply
10d
Catering Manager - Otley Garden Centre
YGC PARTNERS LIMITED —Otley
- £30,000 - £37,000 a year
- Restaurant
Quick apply
10d
Branch Manager - Skipton
Myers Group —Skipton
- £50,000 - £55,000 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
3d
Customer Service & Planning Manager
Grease Guru Ltd —Leeds
- £35,000 - £40,000 a year
- Full-time
- Management
- Customer service
- English
- Free parking
Quick apply
7d
Compliance Manager
1ST LOCATE (UK) LIMITED —Temple Newsam
- £45,000 - £60,000 a year
- Full-time
Quick apply
Property Manager
Manning Stainton —Leeds
- £24,000 - £28,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Sales
- Health & wellbeing programme
- Employee discount
Quick apply
Client Liaison Manager
Avery Healthcare —Leeds
- £29,250 a year
- Sales
Quick apply
Location Manager
Anchor —Guiseley
- £29,870 a year
- Organisational skills
- Employee discount
10d
Golf Relations Manager
Clubhouse Sports Media Ltd —Bradford
- £27,000 - £32,000 a year
- Full-time
- CRM software
- Microsoft Excel
- Customer service
- Free parking
- Annual leave
Quick apply
5d
Business Manager
Quantik —Leeds
- £45,000 - £55,000 a year
- Part-time
- CRM software
- Business development
- Human resources
- Annual leave
Quick apply
5d
Kitchen Manager
SSP —Leeds
- £34,000 - £36,000 a year
- Leadership
- Employee discount
Quick apply
10d
Operations Manager
Core Prescribing Solutions —Bradford
- £55,000 - £60,000 a year
- 8 hour shift
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
7d
Service Manager
Voyage Care —Haworth
- £43,500 a year
- Management
- Continuous improvement
- Employee discount
Assistant General Manager
The Lister Arms —Malham
- Up to £45,000 a year
- Full-time
- Bar
- Leadership
- Restaurant
- Annual leave
- Employee assistance programme
Quick apply
13d

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Recovery Operations Manager

Acumen Logistics
Harrogate

Quick apply

Job details

Full-time
£40,000 - £48,000 a year

Benefits

Free parking
Annual leave
Company pension
On-site parking

Qualifications

Driving Licence
Microsoft Excel
Logistics
Driving
Customer relationship management
Commercial driving
Communication skills

Full job description

Acumen Automotive Logistics Ltd

Recovery Operations Manager

Harrogate, North Yorkshire | Full-time, Permanent

£40,000 – £48,000 per annum

Harrogate | Full-time | Permanent

About us

Acumen Automotive Logistics is one of the UK's leading vehicle transport and compound management businesses, operating nationally across multiple sites. We work with some of the most recognised names in the automotive industry, providing finished vehicle logistics, compound management, and technical services to OEM and fleet clients.

As we continue to grow, we are looking for an experienced Recovery Operations Manager to take full ownership of our nationwide vehicle recovery function — managing a national supplier panel and serving as the primary operational contact for a large, multi-site client account.

The role

This is a hands-on management position that sits at the intersection of supplier management, client services, and real-time logistics operations. You will be responsible for ensuring vehicle recoveries are allocated promptly, collected on time, and processed without incident — while continuously developing the supplier network and client relationship that underpin the whole operation.

Key responsibilities

Build, develop, and manage a vetted national panel of vehicle recovery sub-contractors, negotiating rates, SLAs, and geographic coverage commitments
Manage the end-to-end recovery process — allocation, dispatch, tracking, and confirmation of collection — across a large, multi-site client account
Monitor and report on on-time collection (OTC) performance; identify failure patterns and drive corrective action with supplier and operational teams
Act as the primary day-to-day operational contact for the key client account, managing queries, escalations, and performance review meetings
Produce regular MI reports covering recovery volumes, OTC rates, cost-per-recovery, and supplier scorecards
Ensure all recovery activity is accurately captured in the operations system, maintaining full audit trails for billing and client reporting
Identify capacity gaps or underperforming regions within the supplier panel and lead recruitment of new recovery operators
Ensure all supplier partners hold appropriate insurance, accreditations, and compliance documentation
Collaborate with the wider operations team on planning, peak period management, and process improvement initiatives

What we're looking for

Demonstrable experience in a vehicle recovery, roadside assistance, or finished vehicle logistics environment
Confident in supplier and subcontractor management — negotiating terms, managing performance, and holding partners to account
Strong client relationship skills with experience managing a significant account at operational level
Data-literate and comfortable producing KPI reporting and performance dashboards
Calm under pressure with effective problem-solving skills in a fast-paced, time-sensitive environment
Excellent communication skills — written, verbal, and confident in client-facing meetings
Proficient in transport or fleet management systems; good working knowledge of Excel or equivalent
Full UK driving licence

Package and benefits

Salary: £40,000 – £48,000 per annum, dependent on experience
20 days annual leave plus bank holidays
Company pension (auto-enrolment)
Opportunity to grow within an expanding national business

Pay: £40,000.00-£48,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Experience:

finished vehicle recovery logistics: 1 year (required)
Fleet management: 1 year (required)

Work Location: In person

Quick apply

Refine Your Search

service manager jobs in pool in wharfedale, wyk

Recovery Operations Manager

Housing Manager

Customer Service Manager - Food Retail (B2B)

Shift Manager

Mobilisation Manager

Area Care Manager

Play Supervisor (Grass Hoppers)

Catering Manager - Otley Garden Centre

Branch Manager - Skipton

Customer Service & Planning Manager

Compliance Manager

Property Manager

Client Liaison Manager

Location Manager

Golf Relations Manager

Business Manager

Kitchen Manager

Operations Manager

Service Manager

Assistant General Manager

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