Business support manager Work, Jobs in Portbury, Som (with Salaries)

Client Experience Manager - Delivering accounting & business support
Hughes, Isaac and Co Ltd —Burnham-on-Sea
- £46,000 - £56,000 a year
- Part-time
- Hybrid work
- Supervising experience
- Accounting
- Organisational skills
- Free parking
- Referral programme
Quick apply
12d
Business Development Manager (Maritime)
CGI —Chippenham
- Full-time
- Sales
- Business development
- Presentation skills
Quick apply
ERP Manager
Plant-Ex Ingredients Ltd —Avonmouth
- £35,000 - £40,000 a year
- Full-time
- SQL
- JavaScript
- IT
- Free parking
- Health & wellbeing programme
Quick apply
Personal Assistant
VAPOR CLEAN —Weston-super-Mare
- £17,500 a year
- Part-time
- Microsoft Office
- Administrative experience
- QuickBooks
- Free parking
- Employee discount
Quick apply
8d
New Business Manager
Brakes —Bristol
- Up to £48,000 a year
- Full-time
- Microsoft Powerpoint
- Communication skills
- Negotiation
- Employee discount
Office Manager
Concept Fabrications Cymru —Cardiff
- £32,000 - £38,000 a year
- Full-time
- Microsoft Excel
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Practice Manager
The Milton Surgery —Weston-super-Mare
- Management
- Supervising experience
- Human resources
- Annual leave
Quick apply
11d
Information Governance Manager
Somerset Bridge Group —Bristol
- Full-time
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Referral programme
Quick apply
Project Manager (Medical Support Services)
Leidos —Bristol
- £44,700 - £57,300 a year
- Full-time
- Management
- Project management
- Organisational skills
- Annual leave
- Work from home
Repairs Team Leader
Willow Tree Housing Partnership —Axbridge
- £41,778 a year
- Full-time
- Customer service
- Maintenance
- English
- Annual leave
- Work from home
Quick apply
9d
Estate Agent
The Property Experts —Bath
- £8,400 a month
- Remote
- Sales
- Administrative experience
Quick apply
Operations Manager
EMR Group —Sharpness
- Full-time
- Project management
- IT
- Annual leave
Quick apply
Production Manager - Liquid Colours
Plant-Ex Ingredients Ltd —Avonmouth
- From £50,000 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Health & wellbeing programme
Quick apply
2d
Regional Sales Manager
OrderYOYO —Cardiff
- Up to £52,000 a year
- Remote
- Leadership
- Communication skills
- Work from home
Quick apply
Client Services Manager
AFH Financial Group —Cardiff
- Full-time
- Management
- Supervising experience
- Mentoring
- Employee discount
Registered Care Manager
Helping Hands —Bristol
- £41,500 - £47,500 a year
- Management
- Organisational skills
- IT
- Annual leave
- Employee assistance programme
Quick apply
Administrator
Optima Care Group —Congresbury
- £15 an hour
- Part-time
- Microsoft Word
- Administrative experience
- Organisational skills
Quick apply
2d
Regional Sales Manager
Cross Rental Services Group —Bristol
Quick apply
Office Manager
Totterdown Children's Community Workshop —Bristol
- £31,844 a year
- Part-time
- Microsoft Office
- Administrative experience
- Supervising experience
Quick apply
Business Support Coordinator / Administration Manager
Sirona care & health CIC —Bristol
- £32,073 - £39,043 a year
- Full-time
- Annual leave
5d

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business support manager jobs near portbury, som

Client Experience Manager - Delivering accounting & business support

Hughes, Isaac and Co Ltd
Burnham-on-Sea

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Job details

Permanent | Part-time | Full-time | Part-time upon request
£46,000 - £56,000 a year
12 days ago

Benefits

Free parking
Casual dress
Private dental insurance
Company pension
Company events
Private medical insurance
Referral programme

Qualifications

Practice management
ACA
Accounting software
Supervising experience
Accounting
Organisational skills
CIMA
Tax experience
AAT
ACCA

Full job description

Founded in 1988, Hughes, Isaac & Co is an accountancy practice and business advisory firm with offices in Caldicot, Burnham on Sea and Bristol. We work with a wide range of clients including limited companies, sole traders and partnerships, and our focus has always been on providing a service that goes well beyond year-end compliance.

We invest in people, processes & technology that makes our service better and faster, and we hold ourselves to a high standard because our clients rely on us to do so. We are currently modernising how we work across the practice, including the introduction of digital workpapers and more structured client management, and this role sits right at the centre of that.

Job Summary
The Client Experience Manager is one of the most important roles in the practice. The person in this position is responsible for ensuring that Hughes, Isaac & Co delivers consistently for its clients, which means taking ownership of the practice's delivery targets and not just managing their own portfolio in isolation.

Working closely with the partners, you will manage colleagues' workloads day to day, keep the practice on track against its client deadlines, and be the person everyone looks to when they need to know where things stand. Alongside that operational leadership, you will also be the primary point of contact for a mixed portfolio of clients, and the quality of those relationships, and the experience those clients have, will be a direct reflection of how you do the job.

This is a leadership role that requires both technical competence and the kind of interpersonal skills that make clients feel genuinely well looked after. The right person will find it varied, stretching and rewarding.

We are looking for someone who is technically strong and has a track record of managing clients well, but who also brings the kind of interpersonal and organisational skills that translate into a genuinely good experience for the people we work with.

This is not a role for someone who wants to keep their head down; it is for someone who takes ownership, leads their team with clarity and thinks about the client experience as much as the technical output.

Responsibilities

The role has two aspects; your own portfolio and practice delivery. Across both there are three things that you will do brilliantly:

1) Planner - You design the flow

▸ Scope jobs accurately at the outset and allocate work across the team

▸ Sequence deadlines so that nothing falls behind

▸ Spot potential bottlenecks before they create problems

▸ Use our systems and tools to keep everything visible and moving

2) Controller - You drive practice delivery

▸ Hold the practice to its client deadlines, not just your own portfolio

▸ Manage colleagues' workloads and step in early when timelines are at risk

▸ Keep clients informed so they never need to chase for an update

▸ Be the person the partners rely on to know where everything stands

3) Reviewer - You are the quality check

▸ Apply professional judgement before any work reaches a client

▸ Spot what does not look right, whether in numbers, narrative or tone

▸ Understand where automated tools can fall short and review accordingly

▸ Set the standard that the whole team works to

Qualifications

▸ ACA, CIMA, AAT or ACCA qualified, with solid post-qualification experience in an accountancy practice

▸ Demonstrable experience managing a portfolio of clients across a range of entity types, and a clear understanding of what that involves at busy times of year

▸ Strong technical grounding in statutory accounts, corporation tax and personal tax, with working knowledge of VAT compliance

▸ Experience managing or supervising colleagues, including setting expectations, reviewing work and having constructive conversations when standards are not met

▸ Confident, clear communicator in both writing and conversation, with the ability to explain complex matters in plain language without losing the important detail

▸ Organised and systematic in how you manage your own workload and that of those around you, with a genuine commitment to meeting deadlines

▸ Someone who takes responsibility for problems rather than waiting to be asked

Pay: £46,000.00-£56,000.00 per year

Benefits:

Casual dress
Company events
Company pension
Free parking
Private dental insurance
Private medical insurance
Referral programme

Experience:

Practice management: 2 years (preferred)

Work Location: Hybrid remote in Burnham-on-Sea TA8

Quick apply

Refine Your Search

business support manager jobs in portbury, som

Client Experience Manager - Delivering accounting & business support

Business Development Manager (Maritime)

ERP Manager

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New Business Manager

Office Manager

Practice Manager

Information Governance Manager

Project Manager (Medical Support Services)

Repairs Team Leader

Estate Agent

Operations Manager

Production Manager - Liquid Colours

Regional Sales Manager

Client Services Manager

Registered Care Manager

Administrator

Regional Sales Manager

Office Manager

Business Support Coordinator / Administration Manager

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