Solutions engineer Work, Jobs in Portchester, Ham (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
14d
Analytics Solutions Engineer
Cytiva —Portsmouth
- Full-time
- Computer Science
- SQL
- Bachelor's degree
13d
Communications & Network Engineer
Kraken Works Limited —Fareham
- Full-time
- Computer networking
- In-person
- Communication skills
- Free parking
- Annual leave
Quick apply
8d
Project Engineer
Kraken Works Limited —Fareham
- Full-time
- Microsoft Word
- Microsoft Excel
- Engineering
- Free parking
- Health & wellbeing programme
Quick apply
1d
Manufacturing Engineer (Full time, permanent)
Kraken Works Limited —Fareham
- Full-time
- CAD
- Engineering
- Assembly
- Free parking
- Health & wellbeing programme
Quick apply
Graduate Engineer Trainee (GET)
CT Automotive —Portsmouth
- Full-time
- AutoCAD
- Microsoft Excel
- Schematics
Quick apply
Quality Engineer
CooperVision —Fareham
- Full-time
- Microsoft Outlook
- Computer literacy
- Travel
Ground Integrated Project Team Engineer
Lockheed Martin Corporation —Havant
- £81,000 - £100,500 a year
- Full-time
- University
- Employee assistance programme
- Employee discount
IT Infrastructure Engineer
QinetiQ —Portsmouth
- Full-time
- Travel
- Mentoring
- IT
- Employee discount
Software Engineer
AIRBUS Defence and Space Limited —Portsmouth
- Full-time
- Hybrid work
- Computer Science
- Engineering
- Java
- Free parking
- Employee assistance programme
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply
Manufacturing Inspection & Control Engineer
BAE Systems —Portsmouth
- Up to £45,500 a year
- Quality control
- Contracts
- In-person
6d
Cloud Engineer
SSE —Portsmouth
- £50,100 - £75,100 a year
- Azure
- Windows
- AWS
- Employee discount
- Gym membership
6d
Second Line Support Engineer
Aerial Direct —Fareham
- Customer service
- Agile
- Employee assistance programme
- Employee discount
Quick apply
1d
Junior Project Manager
Sceptre Networking Limited —Southampton
- £35,000 - £40,000 a year
- Full-time
- Microsoft Office
- Project management
- Computer networking
- Free parking
Quick apply
8d
Junior Network Engineer
QinetiQ —Portsmouth
- Full-time
- Computer networking
- IT
- Communication skills
- Employee discount
Trainee Lining & Patching Engineer (Labourer)
Clean Island Limited —Cowes
- £29,250 - £31,950 a year
- Full-time
- Power tools
- Construction
- Hand tools
- Life insurance
Quick apply
Software Engineer (Autonomy and Simulation)
SubSea Craft —Portsmouth
- Up to £60,000 a year
- Full-time
- Computer Science
- C++
- Software development
- Annual leave
Quality Engineer
Eaton —Titchfield
- Microsoft Excel
- IT
Cloud Engineer (SRE)
SSE —Portsmouth
- £50,100 - £75,100 a year
- Azure
- Windows
- AWS
- Employee discount
- Gym membership
1d

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Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year
14 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

solutions engineer jobs in portchester, ham

Technical Support Engineer L1

Analytics Solutions Engineer

Communications & Network Engineer

Project Engineer

Manufacturing Engineer (Full time, permanent)

Graduate Engineer Trainee (GET)

Quality Engineer

Ground Integrated Project Team Engineer

IT Infrastructure Engineer

Software Engineer

1st Line Engineer

Manufacturing Inspection & Control Engineer

Cloud Engineer

Second Line Support Engineer

Junior Project Manager

Junior Network Engineer

Trainee Lining & Patching Engineer (Labourer)

Software Engineer (Autonomy and Simulation)

Quality Engineer

Cloud Engineer (SRE)

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