Customer advisor Work, Jobs in Porthmadog, Gwn (with Salaries)

Customer Experience Advisor
Harlech Foodservice —Llanystumdwy
- £19,233.76 a year
- Sales
- Organisational skills
- IT
- Free parking
- Employee discount
Quick apply
Customer Service Advisor
Transport for Wales —Pwllheli
- £34,400 a year
- Weekend availability
- Customer service
- Organisational skills
- Classroom experience
- Employee discount
2d
Guest Experience Team Member
Haven —Porthmadog
- Up to £12.71 an hour
- Part-time
- Customer service
- Employee discount
Quick apply
10d
Customer Advisor
Boots —Caernarfon
- £13.02 an hour
- Part-time
- Customer service
- In-person
- Employee assistance programme
- Employee discount
2d
Customer Sales Advisor
Halfords —Bangor
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
6d
Parts Sales Advisor
E&M Motor Factors Ltd —Porthmadog
- From £33,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
- Store discount
- Employee discount
Quick apply
Customer Services Advisor
Halfords —Bangor
- £11.05 - £12.91 an hour
- Part-time
- Sales
- Customer service
- Employee assistance programme
- Employee discount
12d
Human Resources Advisor
Gwynedd Council —Caernarfon
- £39,862 - £41,771 a year
- Temporary
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
10d
Alcohol & Drug Technician - North Wales
Health Partners —North Wales
- Annual leave
12d
Solutions Sales Advisor - 20 hours - UK Zone C
Halfords —Bangor
- £10.85 - £12.71 an hour
- Part-time
- Sales
- Customer service
- Retail sales
- Store discount
- Health & wellbeing programme
6d
International Conversion Assistant
Bangor University —Bangor
- £24,334 - £26,338 a year
- Full-time
- Customer service
- English
- Microsoft Office
Retail Assistant (Opticians)
Boots —Bangor
- Weekend availability
- Employee assistance programme
- Employee discount
6d
Trainee Dispenser
Boots —Bethesda
- £16 an hour
- Weekend availability
- No experience needed
- IT
- Employee assistance programme
- Employee discount
3d
Dispenser
Boots —Bethesda
- £13.92 an hour
- Weekend availability
- IT
- Employee assistance programme
- Employee discount
3d
Occupational Health Team Leader
Gwynedd Council —Caernarfon
- £44,075 - £46,142 a year
- Call to connect
- Microsoft Word
- Presentation skills
- IT
5d
Pharmacy Technician
Boots —Bangor
- Part-time
- Organisational skills
- IT
- Communication skills
- Employee assistance programme
- Employee discount
Chef de Partie
Snowdonia Hospitality & Leisure Ltd —Betws-y-coed
- From £14 an hour
- Part-time
- Bar
- Cooking
- Hotel
- Free parking
- Annual leave
Quick apply

More jobs to discover

Find similar jobs that you might be interested in.

Customer Service Advisor
Transport for Wales —Pwllheli
As a Customer Service Advisor, you will be responsible for ensuring a safe, efficient, and welcoming environment for all customers across our busy station or…
£34,400 a year
2d
Customer Service Advisor
Denbighshire County Council —Rhuthun
Job profile The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included…
£29,064 - £30,024 a year
4d

I want to receive the latest job alerts for customer advisor in porthmadog, gwn

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Customer Experience Advisor

Harlech Foodservice -
Llanystumdwy

Quick apply

Job details

Permanent
£19,233.76 a year

Benefits

Free parking
Company pension
Employee discount
On-site parking

Qualifications

Sales
Upselling
Organisational skills
IT
Account management
Communication skills
Time management

Full job description

Job Title: Customer Experience Advisor

Department: Customer Experience

Responsible to: Assistant Customer Experience Manager

Salary: £19,233.76 rising to £20,851.09 after successful completion of probation (based on working 28 hours per week)

We are also looking for someone to carry out this role on a fixed term contract until end of June 2027.

Summary of Main Purpose of the Job:

The Customer Experience Adviser is responsible for managing and developing customer accounts through proactive engagement, delivering an excellent customer experience while driving sales growth and increasing average order value.

The role works closely with Field Sales Representatives to support account management, ensuring customers are regularly contacted, supported, and encouraged to maximise their spend through effective upselling and service delivery.

Knowledge and Skills Required:

Strong communication and relationship-building skills
Commercial awareness with a proactive sales mindset
Ability to identify and act on sales opportunities
Good organisational and time management skills
Strong IT and system capability
High attention to detail and accuracy
Ability to manage multiple accounts and priorities
Positive, resilient and customer-focused approach

Main Duties and Responsibilities:

Account Management & Customer Experience

Manage a portfolio of customer accounts, building strong and effective relationships
Work in alignment with Field Sales Representatives to support account growth and retention
Act as a key point of contact for customer queries, ensuring timely and professional resolution
Ensure all customer interactions are handled in line with company standards and expectations

Sales & Commercial Performance

Proactively conduct outbound calls to customers to drive engagement and sales
Identify opportunities to upsell, cross-sell and increase average delivery value
Support delivery of team targets relating to call volumes, conversion and revenue
Maintain strong product knowledge to confidently promote products and services
Encourage repeat business and maximise customer spend

Order Processing & Administration

Process customer orders accurately via phone, email and digital platforms
Ensure all order administration is completed correctly and within required timeframes
Support the setup and management of new customer accounts
Maintain accurate records of customer interactions and transactions

Customer Queries & Issue Resolution

Handle customer queries and complaints in a professional and efficient manner
Ensure issues are resolved or escalated appropriately in line with company procedures
Provide clear communication and updates to customers throughout the resolution process

Team & Business Contribution

Work collaboratively with colleagues across Customer Experience and Sales teams
Share customer insights and feedback to support business improvement
Contribute to a positive and high-performing team environment

Pay: £19,233.76 per year

Benefits:

Company pension
Employee discount
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

customer advisor jobs in porthmadog, gwn

Customer Experience Advisor

Customer Service Advisor

Guest Experience Team Member

Customer Advisor

Customer Sales Advisor

Parts Sales Advisor

Customer Services Advisor

Human Resources Advisor

Alcohol & Drug Technician - North Wales

Solutions Sales Advisor - 20 hours - UK Zone C

International Conversion Assistant

Retail Assistant (Opticians)

Trainee Dispenser

Dispenser

Occupational Health Team Leader

Pharmacy Technician

Chef de Partie

More jobs to discover

I want to receive the latest job alerts for customer advisor in porthmadog, gwn

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected