Customer experience manager Work, Jobs in Portsmouth (with Salaries)

Shift Manager
DPD Group UK —Portsmouth
- £40,400 a year
- Full-time
- Management
- Computer skills
- Communication skills
- Free parking
Quick apply
Digital Manager
Bishops Printers —Portsmouth
- From £35,000 a year
- Overtime
- Social media management
- Organisational skills
- In-person
- Free parking
Quick apply
11d
Purchasing Assistant
The Business Supplies Group —Portsmouth
- Full-time
- Customer service
- English
- Microsoft Office
- Life insurance
- Referral programme
Quick apply
Senior Business Development Manager
Visitor Chat Limited —Portsmouth
- £52,000 - £80,000 a year
- Full-time
- Sales
- Business development
- In-person
- Annual leave
- Referral programme
Quick apply
12d
Depot Manager
Summit platforms —Portsmouth
- £60,000 - £70,000 a year
- Full-time
- In-person
- Leadership
- Life insurance
Quick apply
11d
Admissions and Enrolment Manager
City of Portsmouth College —Portsmouth
- £41,758.55 - £44,298.68 a year
- Full-time
- Management
- English
- Microsoft Office
- Free parking
- Annual leave
Quick apply
7d
Deputy Manager
Hollywoodbowlgroup —Portsmouth
- Up to £33,000 a year
- Weekend availability
- Hospitality
- Bar
- Management
- Employee discount
Deputy Helpdesk Manager
KBS Maritime Ltd —Portsmouth
- £30,000 - £34,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
- Employee discount
8d
Programme Manager
SubSea Craft —Portsmouth
- Up to £85,000 a year
- Full-time
- Military
- Project management
- Contracts
- Annual leave
Customer Account Manager
Natures Way Foods Ltd —Chichester
- £45,000 - £55,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Gym membership
11d
Project Manager
QinetiQ —Portsmouth
- £50,400 - £56,000 a year
- Full-time
- PMP
- Project management
- Employee discount
Scheduling and Planning Coordinator (Maternity Cover)
Nviro —Portsmouth
- £15,870 a year
- Part-time
- Administrative experience
- Annual leave
- Employee assistance programme
Retail Manager FTC
Land Securities —Portsmouth
- Weekend availability
- Annual leave
- Employee assistance programme
Service Advisor- Harwoods Portsmouth Audi
Harwoods Group —Portsmouth
- £28,571 - £38,171 a year
- Overtime
- Customer service
- Driving
- In-person
- Health & wellbeing programme
- Annual leave
Quick apply
12d
Service Support Manager (Category 1 Sheltered Housing)
Portsmouth City Council —Portsmouth
- £32,061 - £36,363 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
11d
Business Support Officer
Portsmouth City Council —Portsmouth
- £26,473 - £28,239 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Customer Experience & Retentions Advisor
WeBuyAnyPhone.com —Fareham
- Up to £31,000 a year
- Full-time
- CRM software
- Customer service
- Salesforce
- Gym membership
Quick apply
6d
Account Manager
Bishops Printers —Portsmouth
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Leadership
- Communication skills
- Free parking
Quick apply
5d
Retail Assistant (Athlete) - Temp - PT 8H - Portsmouth
Nike —Portsmouth
- Part-time
- Sales
- Customer service
- Communication skills
- Employee discount
4d
Entry Level Sales Executive *All Training Provided*
Kynex —Fareham
- £26,000 - £40,000 a year
- Full-time
- CRM software
- Sales
- Salesforce
- Free parking
- Annual leave
Quick apply
6d

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customer experience manager jobs near portsmouth

Shift Manager

DPD Group UK -
Portsmouth

Quick apply

Job details

Full-time
£40,400 a year

Benefits

Free parking
Company pension
On-site parking

Qualifications

Management
Shift management
Computer skills
Communication skills
Time management

Full job description

Company Description

Contract Type: Permanent 40 Hours Per Week
Salary: £40400 plus bonus per annum
Location: DPD Portsmouth, Unit 6, Dunsbury Park, Garwood Road, PO9 4FE
Days of Work: Tuesday to Saturday 10:30 - 19:00 (Saturdays 04:00 - 12:30)

Join us on our journey as we aim to be the UK’s most sustainable delivery company, whilst ensuring our customers continue to receive a world class service. You will be in a busy and fast paced business, with a turnover of nearly £2 billion, that can offer you great benefits and plenty of opportunities to progress your career

DPD are passionate about creating an environment that is open, ethical, inclusive and socially responsible. Along with job security, the tools to do the job and a competitive salary, you’ll receive fantastic benefits starting on day one, including never working on your birthday ever again!!!

DPD is a Valuable 500 company and a Disability Confident Employer

Job Description

We are currently recruiting for an experienced Shift Manager, to help strengthen our depot operations team.

As a Shift Manager you will be required to achieve depot objectives relating to

Operational Performance
Compliance to all company and legislative requirements
Financial targets and objectives
Delivering outstanding customer service
HR tasks and responsibilities

You will achieve these through effective management of employees, maintenance of company operating standards and ISO operating procedures specific to your own areas of accountability. In this role you will be working closely with our Drivers and Warehouse Operatives. You will be responsible for overseeing the accurate processing of any Collections and Returns to the Depot.

Other key accountabilities will be;

Ensure Collection Service targets are achieved
Ensure depot targets for Early Volume are achieved
Ensure company target for Collection ETAs is achieved
Ensure company target for Saturn Success is achieved
Ensure all relevant systems and reports are analysed and updated in a timely manner.

Qualifications

What we’re looking for;

You will have experience in a fast paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. We would also expect:

You will have strong communication skills with the ability to inspire, motivate and manage a team.
Decisive and effective decision-making, problem resolution and time management skills.
Demonstrate high levels of resilience, self-motivation and flexibility.
Excellent computer skills with the ability to use Google chrome applications
The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
You will be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.
Demonstrate the core DPD DNA values of Passion, Respect, Honesty, Flexibility, Caring and Accountability.

Additional Information

About our Benefits

We recognise that our people are at the heart of our business, without them we wouldn’t be able to deliver our award-winning service to millions of customers across the country each day. It’s important to us that we demonstrate our recognition of you in providing you with more than just a salary and job stability. To name but a few…

Holiday trading
Enhanced maternity and paternity package
Free life assurance of 4 x salary on joining the pension scheme
Health Kiosks visiting every location
Vitality at Work
Free On Site Parking
Discounted shopping from 100’s of retailers including up to 5% off supermarket shopping
Milestone Days off to celebrate with your family and friends
For employees who regularly use a screen as part of their job we offer free eye tests and support with the cost of glasses

Joining DPD can lead to not just a stable job but also a career. DPD prides itself on recognising and developing talent alongside a desire to promote from within. As a continually growing and evolving organisation, we are proud to offer a great number of development and promotion opportunities.

If you identify with our aims and values and can help us deliver our customers' promises, then this is the job for you! Apply today

Quick apply

Refine Your Search

customer experience manager jobs in portsmouth

Shift Manager

Digital Manager

Purchasing Assistant

Senior Business Development Manager

Depot Manager

Admissions and Enrolment Manager

Deputy Manager

Deputy Helpdesk Manager

Programme Manager

Customer Account Manager

Project Manager

Scheduling and Planning Coordinator (Maternity Cover)

Retail Manager FTC

Service Advisor- Harwoods Portsmouth Audi

Service Support Manager (Category 1 Sheltered Housing)

Business Support Officer

Customer Experience & Retentions Advisor

Account Manager

Retail Assistant (Athlete) - Temp - PT 8H - Portsmouth

Entry Level Sales Executive All Training Provided

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