technical support Work, Jobs in portsmouth (with Salaries)

Technical Support Engineer L1
Bardwood Support Services —Portsmouth
- £24,420.00 - £51,458.22 a year
- Temporary
- Hybrid work
- Windows
- Microsoft Office
- Analysis skills
Quick apply
6d
Customer Service Representative
Babcock International —Portsmouth
- Full-time
- Hybrid work
- Customer service
- IT
- Communication skills
- Annual leave
Support Analyst - Application Support
Sopra Steria —Portsmouth
- £30,000 - £35,000 a year
- DevOps
- In-person
- Communication skills
- Annual leave
1st Line Support Engineer
City of Portsmouth College —Portsmouth
- £25,410.97 - £26,133.56 a year
- Full-time
- Free parking
- Annual leave
Quick apply
IT Junior Technician
Ark Schools —Portsmouth
- Full-time
- Customer service
- IT
- In-person
- Annual leave
8d
Customer Technical Support
Canary Care Global Limited —Winchester
- Up to £33,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
14h
IT Support Engineer
Reticom Ltd —Gosport
- From £25,000 a year
- Full-time
- Hybrid work
- Software troubleshooting
- Customer service
- Driving
- Sick pay
Quick apply
2nd Line Support Engineer
City of Portsmouth College —Portsmouth
- £28,602.41 - £32,984.34 a year
- Full-time
- Customer service
- Free parking
- Annual leave
Quick apply
IT Support Administrator
Wärtsilä —Havant
- Azure
- ERP systems
- Analysis skills
Technical Support Field Specialist
Teledyne Technologies Inc. —Fareham
- Full-time
- English
- Travel
- Communication skills
OT Technical Support Manager
SSE —Portsmouth
- £50,100 - £75,100 a year
- IT
- Employee discount
- Gym membership
19h
IT Operations Graduate
Rapid Repair Network Limited —Lyndhurst
- Full-time
- JavaScript
- No degree
- Organisational skills
Quick apply
Field Service Engineer (IP / Networking)
Domo Tactical Communications —Whiteley
- Travel
- Computer networking
Service Delivery Assistant
University of Portsmouth —Portsmouth
- £25,949 - £26,707 a year
- Full-time
- Hybrid work
- University
- Mentoring
- Employee discount
12d
1st Line Support Engineer
Lester Aldridge —Southampton
- Microsoft Powerpoint
- Microsoft Word
- Azure
International Technical Support & Training Manager
Potter Global Technologies —Portsmouth
- £50,000 - £60,000 a year
- Full-time
- Public speaking
- Microsoft Office
- Continuous improvement
- Annual leave
Quick apply
Service Desk Shift Analyst
Babcock International —Portsmouth
- Overtime
- Hybrid work
- Customer service
- Annual leave
- Employee assistance programme
Permit Co-Ordination Office (PCO) Technical Support
Defence Science and Technology Laboratory —Fareham
- £40,224 - £45,545 a year
- Part-time
- Remote
- Presentation skills
- Business
- Annual leave
12d
OSINT Specialist
Tadaweb —Portsmouth
- Full-time
- IT
1st Line Engineer
Onecom —Fareham
- £25,000 - £27,000 a year
- Full-time
- Azure
- Windows
- Microsoft Office
Quick apply

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technical support jobs near portsmouth

Technical Support Engineer L1

Bardwood Support Services -
Portsmouth

Quick apply

Job details

Temporary | Permanent | Part-time | Temp to perm | Full-time | Part-time upon request | Fixed term contract
£24,420.00 - £51,458.22 a year
6 days ago

Qualifications

Microsoft Windows Server
Jira
Desktop support
TCP
Operating systems
SCCM
BMC Remedy
LAN
Windows
Technical support
Microsoft Office
Firewall
Analysis skills
Computer hardware
IT support
Computer networking
DNS
Mac OS
ServiceNow
Linux
TCP/IP
Communication skills
Active Directory
Network Security
VPN

Full job description

Job Summary
We are seeking a dedicated and technically skilled Technical Support Engineer L1 to join our support team. The successful candidate will provide first-line assistance to users experiencing hardware, software, or network issues, ensuring prompt resolution and maintaining high levels of customer satisfaction. This role offers an excellent opportunity to develop your IT support expertise within a dynamic environment, supporting a wide range of operating systems and network configurations.

Responsibilities

Respond promptly to user enquiries via help desk tickets, phone, or email, providing clear and professional technical support.
Troubleshoot and resolve issues related to computer hardware, operating systems (including Windows, macOS, and Linux), and software applications such as Microsoft Office.
Assist with network connectivity problems involving LAN, WAN, VPN, firewall, DNS, and TCP/IP configurations.
Support Active Directory account management, including password resets and user provisioning.
Perform basic troubleshooting of Microsoft Windows Server environments and assist with server-related issues.
Use tools such as SCCM, ServiceNow, Jira, and BMC Remedy for incident tracking, asset management, and ticket resolution.
Maintain documentation of support activities and solutions for future reference.
Escalate complex issues to higher-level support teams when necessary, ensuring seamless communication throughout the process.
Contribute to continuous improvement initiatives by providing feedback on recurring problems or system inefficiencies.

Skills

Strong knowledge of computer networking, including TCP/IP, LAN, and wireless technologies.
Proven experience in desktop support and troubleshooting hardware components.
Familiarity with Microsoft Windows Server, Active Directory, and related services.
Experience supporting various operating systems such as Windows, macOS, and Linux.
Proficiency with network security tools including firewall configurations and VPN setup.
Knowledge of enterprise management tools like SCCM and ticketing systems such as ServiceNow, Jira, or BMC Remedy.
Excellent communication skills with the ability to explain technical issues clearly to non-technical users.
Strong analytical skills with attention to detail in problem diagnosis and resolution.
Ability to work effectively under pressure in a fast-paced environment while maintaining high customer service standards. This position is ideal for individuals passionate about IT support who are eager to grow their technical expertise within a collaborative team environment. The role offers valuable experience across diverse technologies, fostering professional development in the IT support domain.

Pay: £24,420.00-£51,458.22 per year

Work Location: Hybrid remote in Portsmouth PO6

Quick apply

Refine Your Search

technical support jobs in portsmouth

Technical Support Engineer L1

Customer Service Representative

Support Analyst - Application Support

1st Line Support Engineer

IT Junior Technician

Customer Technical Support

IT Support Engineer

2nd Line Support Engineer

IT Support Administrator

Technical Support Field Specialist

OT Technical Support Manager

IT Operations Graduate

Field Service Engineer (IP / Networking)

Service Delivery Assistant

1st Line Support Engineer

International Technical Support & Training Manager

Service Desk Shift Analyst

Permit Co-Ordination Office (PCO) Technical Support

OSINT Specialist

1st Line Engineer

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