About Granville Community Homes
Granville Community Homes provides safe, affordable, well-managed homes and services to the communities we serve. Like every organisation of our size, we generate data across everything we do — from repairs and tenancy management to finance, compliance, customer contact and performance. Right now that data lives in many different places. We are looking for someone to bring it together, make sense of it, and turn it into insight that helps us make better decisions for our residents.
The role
This is a pivotal new role with two clear missions.
First, you will take the data produced across the whole organisation and turn it into a single, complete and trusted dashboard — a live picture of how Granville is performing that leaders, managers and frontline teams can actually use.
Second, you will look across the systems that produce that data and bring them together, designing the connections, standards and processes that future-proof our data for years to come. You will not just report on the present; you will build the foundation that makes good reporting effortless in the future.
You will be the organisation’s go-to expert on data — equal parts analyst, architect and storyteller.
What you’ll do
- Build the single source of truth. Consolidate data from across Granville’s systems (housing management, finance, repairs and asset management, CRM/contact, compliance and more) into one coherent, reliable dataset.
- Design and deliver the dashboard. Create and maintain a complete organisational dashboard and supporting reports that give a clear, real-time view of performance, covering KPIs across operations, finance, customer experience and compliance.
- Integrate and future-proof the systems. Map how data flows between our systems, identify gaps and duplication, and design the integrations, automations and data pipelines that connect them — reducing manual work and building resilience for the long term.
- Set the standards. Establish data definitions, quality standards and governance so that everyone is working from consistent, accurate, trusted numbers.
- Turn numbers into decisions. Analyse trends, surface insight, and present findings clearly to audiences ranging from frontline teams to the Executive and Board.
- Champion data across the organisation. Support and upskill colleagues, promote self-service reporting, and help build a culture where decisions are driven by evidence.
- Keep us compliant and secure. Ensure data handling meets GDPR and relevant regulatory requirements, working closely with IT and information governance.
What we’re looking for
Essential
- Significant experience in a data analyst role, including consolidating data from multiple sources into reporting and dashboards.
- Strong skills in data visualisation and BI tools (e.g. Power BI, Tableau or similar).
- Confident working with SQL and relational databases; able to extract, transform and combine data from different systems.
- Experience designing or supporting system integrations, data pipelines or automation (e.g. APIs, ETL processes).
- A strong eye for data quality, governance and accuracy.
- Excellent communication skills — able to translate complex data into clear stories for non-technical audiences.
- A self-starter who can shape an agenda from scratch and see it through.
Desirable
- Experience in social housing, local government, or another regulated/public-service sector.
- Familiarity with housing management systems and the data they produce.
- Knowledge of data warehousing or modern data platforms (e.g. Azure, Snowflake).
- Scripting skills (e.g. Python) for automation and analysis.
- Understanding of GDPR and information governance in practice
Pay: £35,000.00-£45,000.00 per year
Experience:
- Data analytics: 3 years (required)
Work Location: In person
