Customer relations manager Work, Jobs in Poynton, Chs (with Salaries)

Compliance Monitoring Manager
Together —Cheadle
- Full-time
- Project management
- Driving
- Financial services
Quick apply
PR, Influencer & Collaborations Manager
Christy UK —Stockport
- From £40,000 a year
- Full-time
- Hybrid work
- Bachelor's degree
- Communication skills
- Marketing
Quick apply
8d
Customer Outcomes & Complaints Lead
Leek Building Society —Leek
- Up to £40,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Analysis skills
- Continuous improvement
- Annual leave
- Sick pay
Quick apply
14d
Lead Online Manager
Sainsbury's —Stoke-on-Trent
- From £36,250 a year
- Management
- Leadership
- Employee discount
6d
Customer Service & Sales Advisor
Stellantis &You —Stockport
- Up to £60,000 a year
- Weekend availability
- Customer service
- In-person
- Retail sales
- Store discount
- Health & wellbeing programme
Quick apply
2d
Lead Nightshift Manager
Sainsbury's —Stockport
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
Head of People (Bury Head Office, with regular travel to Preston and Oswestry)
Dunsters Farm —Bury
- Monday to Friday
- Management
- Travel
- Human resources
- Free parking
- Health & wellbeing programme
Quick apply
6d
Customer and Trading Manager - Nightshift
Sainsbury's —Cheadle
- From £31,700 a year
- Night shift
- Management
- Customer service
- Leadership
- Employee discount
Commissioning Officer
Tameside Council —Tameside
- £34,434 - £39,152 a year
- Call to connect
- English
- Project management
- Organisational skills
Office Manager
Lynn Lloyd Soft Furnishings Ltd —Manchester
- £26,000 - £30,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
6d
HR Advisor
OnwardHomes —Manchester
- £37,250 a year
- Call to connect
- Microsoft Excel
- Management
- Customer service
- Annual leave
- Employee discount
10d
Senior Commissioning Officer
Tameside Council —Tameside
- £39,862 - £41,771 a year
- Call to connect
- Management
- English
- Organisational skills
Dispatcher
Menzies Aviation —Manchester Airport
- Part-time
- Communication skills
8d
Global Safety Manager
Alkegen —Macclesfield
- £135,000 - £165,000 a year
- Full-time
- Organisational skills
- Communication skills
2d
People Operations Administrator
Rubix —Manchester
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Bid Manager
Equans —Didsbury
- Full-time
- Hybrid work
- Management
- IT
- Annual leave
- Employee assistance programme
Referral and Information Officer
Tameside Council —Tameside
- £26,403 - £27,694 a year
- Call to connect
- English
- Microsoft Office
- IT
Mortgage Broker Account Manager
Together —Cheadle
- Full-time
- Financial services
- Communication skills
Quick apply
Operations Manager
First Bus —Stoke-on-Trent
- Full-time
- Management
- Customer service
- Travel
- Employee assistance programme
- Employee discount
8d
Lenovo Alliance Manager
Softcat —Manchester
- Hybrid work
- Sales
- Leadership
- School
- Flexible schedule

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customer relations manager jobs near poynton, chs

Compliance Monitoring Manager

Together -
Cheadle

Quick apply

Job details

Full-time

Benefits

Company pension
Private medical insurance

Qualifications

Project management
Driving
Financial services
Communication skills

Full job description

Company Description

Benefits of working at Together

26 days holiday, and a day off for your birthday (increasing with service to 30 days), plus bank holidays
Free access to company holiday homes
Buy & sell holidays
Discretionary annual bonus plus an additional Shared Reward Bonus
Matched pension contribution
Health cash plan plus Private medical insurance
Life assurance and Critical illness cover
Travel season ticket loans and Ride to work scheme
Free local gym access
Local bar / restaurant discounts

–––––––––––––

Company Description

We’re Together. For over 50 years, we’ve helped thousands of people, businesses and professionals unlock their property ambitions with our common-sense approach to mortgages and secured loans.

We take the time to understand our customers and our door is always open, so we can often help when other lenders can’t or won’t. Based in Cheadle, Cheshire, our 750 colleagues help our customers throughout the UK, backed by the power of a £7 billion loan book.

Job Description

As a Compliance Monitoring Manager you will be responsible for the design and delivery of assurance test programmes to evaluate the exposure to regulatory Compliance and Conduct risk. This role provides independent second line of defence (2LOD) assurance under the leadership of the Head of Monitoring, as delegated to by the Chief Compliance Officer (CCO).

As a Compliance Monitoring Manager we are looking for someone to:

Be responsible for the design and delivery of assigned Regulatory and Conduct Monitoring assurance reviews, in particular those that are considered to be complex within strict timelines and in line with the Compliance Monitoring methodology
Ensure Regulatory and Conduct Monitoring and independently assesses how the firm consistently delivers fair customer outcomes and meets regulatory requirements, to encourage safe growth and protection of the firm from regulatory and/or conduct risks associated with business activity
Produce high quality reports that clearly articulate the conclusions of the assurance activity including an accurate measurement of the level of any regulatory and conduct risk
Provide appropriate recommendations to the business based on the observations and findings of the monitoring activity
Assist the Group Head of Compliance in the delivery of their delegated responsibilities from the SMF16. Be able to act as a deputy and ensure continuity during Head of Compliance absence for example strategic planning, governance reporting, annual planning and Compliance Risk Universe assessments
Provide significant input to the design of the Compliance Monitoring Annual Plan, effectively analysing and evaluating the risks to the business to identify the areas where assurance is required
Role model strong behaviours and customer-centric qualities that set a standard of high performance
Contribute to a strong team ethic that also optimises the team’s abilities and maximises the team’s capabilities
Be responsible for maintaining accurate records in relation to open findings and actions and the management of the tracking process
Ensure that reporting to the business is accurate and timely
Complete effective assessments of evidence submitted by business areas to close findings and individual actions and make appropriate recommendations in this regard

Qualifications

Essential:

Significant experience acting in the capacity as a Compliance Monitoring Manager (or equivalent).
Previous experience of working within Financial Services and a regulated environment
Knowledge of project management skills, in particular in identifying key milestones and deliverables and driving delivery against these.
Extensive knowledge and experience of the Financial Conduct Authority (including the applicable regulatory requirements contained within the Handbook) and their associated supervisory approach, including having worked directly with the regulator.
Significant understanding of regulatory and conduct risk with the ability to assess and size risks and issues appropriately and in line with the Enterprise Risk Management Framework.
Excellent communication, relationship building and influencing skills at a strategic level with the ability to communicate effectively to a variety of audiences, including PF and Group Executives.
In-depth understanding of Financial Conduct Authority regulatory framework operating within the UK.
A natural appetite and inquisitive mind for horizon-scanning that can think laterally about any potential consequences for the company
A natural tendency to interpret a situation and foresee opportunities or risks for the team / company and act and escalate appropriately
Strong written and verbal communication that is articulate, delivered professionally, can influence, negotiate and generate commitment through appropriate positioning.

If you feel you have some of the skills mentioned above, but not all, please do still apply and we would be happy to have a further discussion with you in regards to your suitability for the role.

Additional Information

Together embraces diversity and inclusion, and are proud to be an equal opportunity workplace. Not only do we welcome difference – we celebrate it, support it and really value our colleagues for who they are. We are committed to building a team that represents a variety of backgrounds, perspectives and skills.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please don’t hesitate to let us know when completing your application. This information will be picked up by our team, so we can try and put steps in place to help you be at your best through this process.

Please note that all successful applicants will undergo relevant employment reference, financial and criminal record checks.

#TMHP

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Refine Your Search

customer relations manager jobs in poynton, chs

Compliance Monitoring Manager

PR, Influencer & Collaborations Manager

Customer Outcomes & Complaints Lead

Lead Online Manager

Customer Service & Sales Advisor

Lead Nightshift Manager

Head of People (Bury Head Office, with regular travel to Preston and Oswestry)

Customer and Trading Manager - Nightshift

Commissioning Officer

Office Manager

HR Advisor

Senior Commissioning Officer

Dispatcher

Global Safety Manager

People Operations Administrator

Bid Manager

Referral and Information Officer

Mortgage Broker Account Manager

Operations Manager

Lenovo Alliance Manager

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