Customer support manager Work, Jobs in Preston, Eng (with Salaries)

Customer Services Manager
Assured Solutions Communications (ASC) Ltd —Preston
- £30,000 - £35,000 a year
- Full-time
- Spanish
- Management
- Customer service
Quick apply
11h
National Network Manager (24/7 Contractor Operations)
Davies —Preston
- Full-time
- Travel
- Employee assistance programme
- Employee discount
Store Lead
DULUX DECORATOR CENTRE —Preston
- Rotating shift
- Sales
- Customer service
- Supervising experience
- Employee assistance programme
- Employee discount
Quick apply
4d
Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Preston
- £35,875 a year
- Full-time
- Microsoft Outlook
- In-person
- Negotiation
- Referral programme
Quick apply
Operations and Duty Manager
Turbary House Leisure Park —Preston
- £14 an hour
- Part-time
- Hospitality
- Management
- Customer service
- Free parking
Quick apply
16h
4 day Counter Manager Estee Lauder Preston Fishergate
Estee Lauder —Preston
- Microsoft Excel
- Customer service
- Organisational skills
Head of Customer Service
PC Group —Blackburn
- Temporary
- Hybrid work
- Management
- APIs
Quick apply
General Manager
1860 Kirkham —Kirkham
- £28,000 - £35,000 a year
- Full-time
- Hospitality
- Bar
- Management
- Free parking
- Employee discount
Quick apply
10d
Customer Service / Call Centre Manager
Jap Parts Europe LTD —Manchester
- £24,420.00 - £55,691.51 a year
- Full-time
- Microsoft Excel
- Customer service
- Microsoft Office
- Free parking
- Store discount
Quick apply
1d
Helpdesk Manager
Eric Wright Group Limited —Preston
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Customer Success and Retention Manager
The DMS Digital Group —Bolton
- £30,000 - £40,000 a year
- Full-time
- Driving
- Travel
- IT
- Free parking
- Employee discount
Quick apply
14d
CRM Manager
Hakim Group —Darwen
- £35,000 - £55,000 a year
- Full-time
- Leadership
Supervisor/Shift Manager
Boo Preston —Preston
- £13.50 - £14.00 an hour
- Full-time
- Hospitality
- Supervising experience
- Bakery
Quick apply
Operations Manager - Aintree Racecourse - The Jockey Club Experience
Levy —Liverpool
- £35,000 a year
- Full-time
- Hospitality
- Sales
- Food service
- Annual leave
- Employee assistance programme
Area Manager
Amazon UK Services Ltd. —Preston
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
Assistant Manager
The Hunters at Walton Park —Preston
- Up to £33,695 a year
- Weekend availability
- Bar
- Food service
- In-person
- Employee discount
Quick apply
Customer Service Manager
Chemist4U —Skelmersdale
- Weekend availability
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped
Yell Ltd —Blackburn
- £35,875 a year
- Full-time
- Microsoft Outlook
- Presentation skills
- Negotiation
- Referral programme
Quick apply
Coffee Shop Manager
Rhode Island Coffee Ltd —Chorley
- Full-time
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
2d
Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
10d

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customer support manager jobs near preston, eng

Customer Services Manager

Assured Solutions Communications (ASC) Ltd
Preston

Quick apply

Job details

Full-time
£30,000 - £35,000 a year
11 hours ago

Benefits

On-site parking

Qualifications

Spanish
Management
Customer service
English
Analysis skills
Supervising experience
Organisational skills
Telecommunication
Customer support
Leadership
Communication skills

Full job description

Job Summary

We are a telecommunications provider based in Preston. We are seeking an experienced and dynamic Customer Services Manager to lead our customer support team. The successful candidate will be responsible for overseeing daily operations, ensuring exceptional service delivery, and fostering a positive environment for both clients and staff, a strong leadership and communication skills, are essential for this role. The ideal applicant will possess proven management experience, excellent analysis skills, and the ability to supervise and motivate a diverse team, we are seeking candidates with a telecommunications back ground.

Responsibilities

Lead and manage the customer service team to ensure high standards of service are maintained across all channels.
Develop and implement strategies to improve customer satisfaction and operational efficiency.
Analyse customer feedback and service metrics to identify areas for improvement.
Supervise daily operations, including handling escalated issues and resolving complex customer complaints.
Provide training, coaching, and support to team members to enhance their performance.
Foster a positive team environment that promotes professional development and teamwork.
Coordinate with other departments to ensure seamless service delivery.
Prepare reports on team performance, customer satisfaction levels, and operational challenges.
Ensure compliance with company policies and industry regulations.

Qualifications

Proven management or supervisory experience within a customer service environment.
Strong leadership skills with the ability to motivate and develop staff.
Excellent communication skills in both English and Spanish.
Analytical mindset with strong problem-solving abilities.
Demonstrated ability to manage multiple priorities effectively.
Exceptional organisational skills with attention to detail.
Ability to work under pressure in a fast-paced environment. This role offers an exciting opportunity for a dedicated professional eager to lead a vibrant customer service team while contributing significantly to organisational success. We value proactive individuals who excel in communication, analysis, and management within diverse environments.

Pay: £30,000.00-£35,000.00 per year

Benefits:

On-site parking

Experience:

Telecommunication: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

customer support manager jobs in preston, eng

Customer Services Manager

National Network Manager (24/7 Contractor Operations)

Store Lead

Business Development Manager (BDM) - Preston - Circa 41k Package - 53k OTE Uncapped

Operations and Duty Manager

4 day Counter Manager Estee Lauder Preston Fishergate

Head of Customer Service

General Manager

Customer Service / Call Centre Manager

Helpdesk Manager

Customer Success and Retention Manager

CRM Manager

Supervisor/Shift Manager

Operations Manager - Aintree Racecourse - The Jockey Club Experience

Area Manager

Assistant Manager

Customer Service Manager

Business Development Manager (BDM) - Blackburn - Circa 41k Package - 53k OTE Uncapped

Coffee Shop Manager

Helpdesk Manager

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