Head of quality – Work, Jobs in Preston, Eng (with Salaries)

Operations and Training Manager
Haute Dolci —Preston
- £35,000 - £45,000 a year
- Full-time
- Hospitality
- Up to 50% travel
- Project management
- Free parking
- Store discount
Quick apply
10d
Head of HR
BAE Systems —Preston
- £85,000 a year
- Human resources
- Leadership
11d
Head of Operations
M Group —Preston
- Engineering
- Business development
- No degree
- Annual leave
- Employee assistance programme
11d
Recruitment & Onboarding Advisor
James Hall & Co Ltd —Preston
- £29,035.24 a year
- Full-time
- Communication skills
- Time management
- Free parking
- Annual leave
Quick apply
13d
PA to Head of Facilities Management
FI Facilities Management —Chorley
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Health & wellbeing programme
Quick apply
Scheduling Clerical Assistant - Day work 08.00am - 16.00pm
Northernshire FM Ltd —Leyland
- £28,000 - £30,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Customer Support & IT Advisor
James Hall & Co Ltd —Preston
- Weekend availability
- Software troubleshooting
- Customer service
- Communication skills
- Free parking
- Annual leave
Quick apply
12d
Communications Advisor
BAE Systems —Preston
- £45,000 a year
4d
HEAD OF YEAR
Lancashire County Council —Preston
- £27,392 - £31,068 a year
- Full-time
- Mentoring
- School
3d
Head of Academy
AFC Fylde —Tarleton
- Weekend availability
- Driving
QA LEAD
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- AI
- Employee assistance programme
Quick apply
Registered Home Manager
Pilgrims' Friend Society —Preston
- £49,000 - £52,000 a year
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
10d
Early Careers and Skills Development Coach
BAE Systems —Samlesbury
- £46,702 a year
10d
Staff Nurse - Emergency Department
Lancashire Teaching Hospitals NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
- University
2d
Talent Acquisition Specialist
Thwaites —Blackburn
- £37,000 a year
- Full-time
- Hospitality
- Annual leave
- Employee assistance programme
Quick apply
Operations & Administration Coordinator
GC Windows Ltd —Leigh
- £29,000 - £35,000 a year
- Full-time
- Microsoft Office
- IT
- Construction
- Annual leave
- Employee discount
Quick apply
10d
Head Chef (Full Time)
The Hunters at Walton Park —Preston
- From £43,772 a year
- Full-time
- Management
- In-person
- Leadership
- Free parking
- Employee discount
Quick apply
11d
Educational Travel Advisor
OME for NST Travel Group —Blackpool
- £26,227.50 a year
- Full-time
- Microsoft Powerpoint
- Salesforce
- In-person
- Free parking
- Health & wellbeing programme
Quick apply
Commissioning Officer
St Helens Borough Council —St Helens
- £44,075 - £46,142 a year
- Analysis skills
- Negotiation
4d
Supply Chain and Operations Manager
Nutravet (UK) Ltd —Blackpool
- £40,000 a year
- Full-time
- Microsoft Excel
- Management
- Customer service
- Free parking
Quick apply

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Operations and Training Manager

Haute Dolci -
Preston

Quick apply

Job details

Full-time
£35,000 - £45,000 a year
10 days ago

Benefits

Free parking
Store discount
Company car
Company pension
Free or subsidised travel
Employee discount
On-site parking

Qualifications

Hospitality
Driving Licence
Project management
Driving
Human resources
Communication skills

Full job description

We are looking for a driven and experienced Operations & Training Manager to join our central team. This is a hands-on, company-wide role spanning all Haute Dolci locations — both company-owned and franchised — and is critical to driving operational consistency and service excellence across our entire estate.

You will be the custodian of our brand standards, responsible for developing and delivering training programmes, embedding operational procedures, and ensuring every team member — from front of house to kitchen — understands and upholds the Haute Dolci standard.

Key Responsibilities

Design, develop, and maintain comprehensive training materials, manuals, and presentations covering all operational areas including service standards, food and beverage knowledge, brand identity, and compliance.
Deliver on-site and remote training to new and existing team members across company-owned and franchise locations.
Conduct regular operational audits and site visits to assess adherence to brand standards, identifying gaps and implementing corrective action plans.
Work collaboratively with franchisees to support onboarding, brand compliance, and the consistent delivery of the Haute Dolci guest experience.
Develop and maintain Standard Operating Procedures (SOPs) for all front-of-house, back-of-house, and management functions.
Support the opening of new locations domestically and internationally, including pre-opening training and operational setup.
Monitor and report on operational performance across the estate, presenting findings and recommendations to senior leadership.
Champion a culture of continuous improvement, accountability, and excellence across all locations.
Liaise with department heads and senior management to align training content with business objectives, menu changes, and brand developments.
Ensure all training content meets relevant health and safety, food hygiene, and legislative requirements across all territories of operation.

About You

Essential:

Proven experience in an operations, training, or multi-site management role within hospitality.
Strong working knowledge of hospitality service standards, kitchen procedures, and guest experience delivery.
Demonstrable ability to produce high-quality training documentation, SOPs, and presentations.
Excellent communication and facilitation skills — able to train and influence at all levels, from floor staff to franchise operators.
Highly organised with strong project management skills and the ability to manage multiple priorities simultaneously.
Comfortable with extensive UK travel and international travel as required.
Full UK driving licence.

Desirable:

Experience working within a franchise model.
Exposure to international markets, particularly the Middle East or North America.
Familiarity with hospitality management and scheduling platforms (e.g. Fourth Hospitality).
Food Safety Level 3 (or equivalent) qualification.
Second language is advantageous but not required.

Travel Requirements

This role requires regular travel across our UK estate and periodic international travel to our locations in Kuwait and Pakistan. With our upcoming US expansion, international travel will increase accordingly. Candidates must be comfortable with a travel-heavy schedule and hold a valid passport.

What We Offer

A pivotal, company-wide role with genuine influence over how Haute Dolci operates and grows.
Competitive salary, commensurate with experience.
Travel and expenses covered in full.
The opportunity to be part of an ambitious, fast-growing premium hospitality brand.
A collaborative, entrepreneurial working culture.

Pay: £35,000.00-£45,000.00 per year

Benefits:

Company car
Company pension
Free or subsidised travel
Free parking
On-site parking
Store discount

Licence/Certification:

Driving Licence (preferred)

Willingness to travel:

50% (required)

Work Location: In person

Quick apply

Refine Your Search

head of quality – jobs in preston, eng

Operations and Training Manager

Head of HR

Head of Operations

Recruitment & Onboarding Advisor

PA to Head of Facilities Management

Scheduling Clerical Assistant - Day work 08.00am - 16.00pm

Customer Support & IT Advisor

Communications Advisor

HEAD OF YEAR

Head of Academy

QA LEAD

Registered Home Manager

Early Careers and Skills Development Coach

Staff Nurse - Emergency Department

Talent Acquisition Specialist

Operations & Administration Coordinator

Head Chef (Full Time)

Educational Travel Advisor

Commissioning Officer

Supply Chain and Operations Manager

I want to receive the latest job alerts for head of quality – in preston, eng

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