If you can meet our person requirements above, we are keen to hear from you.
To apply for this post, you must complete the first stage of the application. After submission of the first stage of your application you will be invited to complete an online Casework Skills Test.
Please complete the online tests as soon as possible (within 24-48 hours is recommended), the closing date for the tests is 23:55 on 8th July 2026. If you fail to complete the online test before the deadline your application will be withdrawn. Guidance for the test will be available when you are invited to take the test. The tests are administered online and accessed via the CS Jobs website.
If you successfully pass the test, you will be invited to complete the final stage of the application. Please note the vacancy closes 8th July 2026 you will need to complete the test and the final stage of the application by this deadline.
If you are successful, you will be invited to complete an online application with the following:
How to Apply
To apply for this post, you must complete an online application with the following:
A Personal Statement (maximum 750 words), please outline your suitability for the role. Please pay particular attention to the Essential Requirements and Person Specification outlined in the advert when providing your answer.
Sift - rolling sift Please note these dates are provisional and may be subject to change.
We will assess you on your Personal Statement.
Interviews -W/C 3rd August 2026 Please note these dates are provisional and may be subject to change. These will be confirmed should you be invited to interview.
Interviews are currently taking place Face to Face. We will provide more detail if you are shortlisted for interview.
We will assess you on the Behaviours listed in the job description and Strengths.
At the interview, the panel can then probe further and ask applicants to provide further specific examples that show how they best demonstrate their skills.
Application Hints and Tips
For more information on Success Profiles, tips on how to write a successful application and find out more about whats involved in the application process please visit About the application process , Civil Service Careers (civil-service-careers.gov.uk).
Further Information
Hybrid working at HMRC
HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).
Reasonable Adjustments
We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.
If you need a change to be made so that you can make your application, you should:
Contact the UBS Recruitment Team via [email protected] as soon as possible before the closing date to discuss your needs.
Complete the Assistance required section in the Additional requirements page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if youre deaf, a Language Service Professional.
Criminal Record Check
Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.
Locations
As part of the application process, you will be asked to tell us which of the locations available you can work in. You will be able to specify up to 1 options. Please be aware that you can be posted to any location that you put in your preferences. If you would only like to be posted to one location, please confirm one location only.
Successful candidates must select one of the locations noted in this advert as their base office and will be expected to undertake regular travel to this location under HMRC hybrid working policy.
We will create separate merit lists for each location and make job offers from those lists. If successful you will be placed onto the list for your chosen locations. If you accept a role in one of the locations, you will automatically be removed from any other merit list.
Due to the way the CS Jobs system is set up, when choosing your preferred locations, you will find that the Wembley location will not appear on the list of options.
Should you wish to choose Wembley as a location then please select Harlesden.
Our Eastbourne office is currently closed for refurbishments. Successful candidates for this location will be required to attend an alternative office until the site reopens in 2027, with Croydon or Folkestone available for temporary working.
Transitional Sites Information
If your location preference is for the following site(s), its important to note that this is not long-term site for HMRC and we will require you to move to a new building in the future, subject to our location strategy and the applicable employee policies at that time.
This site is:
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Benton Park View, Newcastle - moving to Pilgrims Quarter, Newcastle
You will be given more information about what this means at the job offer stage.
A full UK Driving Licence is essential to this role. However, if you are considered disabled under the Equality Act 2010 and do not hold a full driving licence, we will consider your application. Please contact [email protected] before you start/submit your application with your details to discuss this further.
Terms & Conditions
The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.
Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.
Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.
Questions relating to an individual application must be emailed as detailed later in this advert.
Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicants details held on the IFD will be refused employment.
A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.
Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.
If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.
Reserve Lists
If we have more successful candidates than available vacancies, we will hold a 3 month reserve list as standard. During that time, we may use the list to fill the same, or similar roles with closely matching essential criteria, without further testing of merit. Any appointments from the Reserve list will be made in strict merit order.
Concerns/Complaints
If you feel your application has not been treated in accordance with the values in the Civil Service Code and/or if you feel the recruitment has been conducted in such a way that conflicts with the Civil Service Commissioners Recruitment Principles, you may make a complaint, by contacting the Central Recruitment Team at the following address: [email protected]
Feedback will only be provided if you attend an interview or assessment.
