Home solutions advisor Work, Jobs in Preston, Lan (with Salaries)

Collections Agent - no evenings/weekends!
Capita —Preston
- £25,155 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Work from home
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Computer literacy
- Organisational skills
- Financial services
- Annual leave
- Work from home
12d
Part Time DER Claims Handler
Davies —Preston
- Part-time
- Customer service
- Administrative experience
- Employee assistance programme
- Employee discount
Quick apply
12h
Trainee Debt Advisor/Financial Services Advisor
Angel Advance —Warrington
- From £25,000 a year
- Overtime
- Hybrid work
- Customer service
- Data entry
- Financial services
- Free parking
- Store discount
Quick apply
HR Advisor
Inspired —Kirkham
- Full-time
- Remote
- Microsoft Excel
- Analysis skills
- Travel
- Life insurance
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Support Administrator (Debt Advice)
Angel Advance —Warrington
- £25,000 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
4d
Market Analyst
Inspired —Kirkham
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Microsoft Office
- Life insurance
HR Advisor
Lancashire and South Cumbria NHS Foundation Trust —Preston
- £32,073 - £39,043 a year
- Full-time
- Hybrid work
- Management
- Human resources
4d
Energy Surveyor
Inspired —Kirkham
- Full-time
- Microsoft Word
- Microsoft Excel
- Travel
- Life insurance
Customer Service Advisor (Part time 21 hours)
Ascentis —Lancaster
- £13,879.80 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Customer service
- English
- Free parking
- Annual leave
13d
Health and Safety Coordinator
Progress Housing Group Ltd —Leyland
- £30,242 - £31,308 a year
- Hybrid work
- Travel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
7d
Health and Safety Lead
Baxi Heating UK Limited —Preston
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Employee discount
- Sick pay
13d
Food Service Auditor, Blackpool (Independent Contractor)
NSF International —Blackpool
- Weekend availability
- Hospitality
- Microsoft Office
- Driving
- Flexible schedule
Business Development Manager
Ascentis —Lancaster
- From £36,849 a year
- Full-time
- Hybrid work
- Sales
- English
- Analysis skills
- Free parking
- Annual leave
Health and Safety Advisor
Courtley (Health & Safety) Ltd —Liverpool
- £26,000 - £35,000 a year
- Full-time
- Travel
- SharePoint
- IT
Quick apply
3d
HR Advisor - Employee Relations
University of Greater Manchester —Bolton
- £35,608 - £41,064 a year
- Full-time
- Management
- School
5d
Sales Advisor
Jewson Partnership solutions —Liverpool
- Full-time
- Communication skills
- Employee discount
- Referral programme
Showroom Sales Manager
Bathroom Showroom —Morecambe
- Full-time
- Sales
- CAD
- Annual leave
- Employee assistance programme
Sales Manager
OHG (Oculus Housing Group) —Bootle
- From £34,000 a year
- Full-time
- Sales
- In-person
- Leadership
Quick apply
4h

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home solutions advisor jobs near preston, lan

Collections Agent - no evenings/weekends!

Capita -
Preston

Apply Now

Job details

Full-time
£25,155 a year

Benefits

Annual leave
Company pension
Work from home
Private medical insurance
Employee discount

Qualifications

Numeracy
Communication skills
British Sign Language

Full job description

We’re looking for Collections Advisors to join our team on a Permanent role at Portway House, 1 The Pavilions, Preston, PR2 2YB!

Sound like a bit of you? If so, READ ON....

As a Collections Advisor, you will be engaging with our client’s customers who may find themselves in financial difficulty and require information and guidance in order to meet their finance commitments. You will need to take ownership to understand the customers financial situation, providing options and solutions to always ensure fair outcomes.

Experience in collections and/or a call centre within financial services environment is essential to be considered.

This is a hybrid role. Following successful completion of the probation period, colleagues will have the option to work from home in line with business requirements and hybrid working arrangements.

Job title:

Collections Agent - no evenings/weekends!

Job Description:

What you’ll be doing:

Providing a first point of contact service resolution for the customer, educating customers on the alternative options available for the service being supported
Ensuring regulatory compliance in the case of collections activity, determining reason for customer payment delinquency and obtains payment commitment.
Using online systems to accurately document customer account information, adhering to data privacy legislation.
Understand the customers financial situation, providing options and solutions, ensure fair outcomes, including for our vulnerable customers.
Build rapport, empathise, and have meaningful conversations with our customers to deliver excellent customer service.
Handle customer telephone calls (both inbound and outbound) and interactions in an efficient, effective, and professional manner
Responding to customers emails and providing accurate financial calculations
Embrace learning, coaching and development to continuously improve your skills and capability.
Making a difference!

What we’re looking for:

Experience in collections and/or a call centre within financial services environment is essential to be considered.

Understanding of OFCOM & FCA regulatory requirements is essential.
Excellent interpersonal and organisational skill.
Analytical, investigatory and problem-solving skills.
Highly effective verbal and written communication skills, to include a high standard of vocabulary & grammar
Ability to demonstrate empathy and ownership of customer and their financial position.
Confident and comfortable speaking and asking questions on the telephone to gain a full understanding of our customers circumstances.
Be able to make decisions considering the risk to the client and impact to the customer using guidance or advice where required.
Show the correct empathy and understanding with our customers - there will be difficult conversations you need to take ownership of
Navigating around our systems and ensuring all details entered are accurate.
Good literacy and numeracy skills. These will be required for email correspondence and calculating finances
Ensuring all regulatory requirements are adhered to through training and compliance.
A positive attitude towards change and a desire to grow to be the best you can be.

What’s in it for you?

More experienced Advisors will support the Team Leader by mentoring and supporting team members to improve customer satisfaction and efficiency metrics within the business area

Salary of £25,155
Permanent role
Choice to work from home after probation period
World class training and endless career opportunities , supported by our market leading brands
Monday – Friday working between the hours of 8am - 6pm - no evenings/weekends
22 days annual leave
A wide range of discounts on everything from retail, to health & wellbeing, travel and technology
Access to Private Medical Insurance & Health Assessment plans
Pension schemes, life assurance, 15 weeks’ fully paid maternity, adoption and shared parental leave, paternity pay of two weeks…the list goes on………

What will happen next:

Choose apply now to fill out our short application
Your application will be reviewed by our global recruitment team - please consider the minimum requirement to avoid disappointment!
If selected you will be invited to attend a video interview with a member of the recruitment team

Equal opportunities

We’re an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. We’re committed to providing an inclusive, barrier-free recruitment process and working environment for everyone. If you need the job description or application form in an alternative format (such as large print or audio), or if you’d like to discuss other changes or support you might need going forward, please email [email protected] and we’ll get back to you.

Access to Work can help candidates with a physical or mental health condition or disability to get support in the hiring process, including communication support at interviews such as a British Sign Language interpreter. If you require this support you can apply for this support at https://www.gov.uk/guidance/apply-for-communication-support-at-a-job-interview-if-you-have-a-disability-or-health-condition-access-to-work .

For more information about equal opportunities and process adjustments, please visit the Capita Careers website.

Location:

Preston

United Kingdom

Time Type:

Full time

Contract Type:

Permanent

Apply Now

Refine Your Search

home solutions advisor jobs in preston, lan

Collections Agent - no evenings/weekends!

Customer Banking Agent

Part Time DER Claims Handler

Trainee Debt Advisor/Financial Services Advisor

HR Advisor

Customer Service Advisor

Customer Support Administrator (Debt Advice)

Market Analyst

HR Advisor

Energy Surveyor

Customer Service Advisor (Part time 21 hours)

Health and Safety Coordinator

Health and Safety Lead

Food Service Auditor, Blackpool (Independent Contractor)

Business Development Manager

Health and Safety Advisor

HR Advisor - Employee Relations

Sales Advisor

Showroom Sales Manager

Sales Manager

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