It service desk engineer Work, Jobs in Preston, Lan (with Salaries)

IT Service Desk Engineer
Infinium IT Ltd —Preston
- £25,875 - £28,000 a year
- Full-time
- Windows
- IT
- In-person
- Free parking
- Annual leave
Quick apply
1d
MSP Helpdesk & Projects Engineer (2nd/3rd Line)
Use IT Computers Ltd —Blackburn
- £33,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- Analysis skills
- Scripting
Quick apply
12d
IT Support Engineer
Ruby Energy —Fleetwood
- £25,000 - £27,000 a year
- Full-time
- Microsoft Access
- Microsoft Outlook
- SharePoint
- Free parking
- Annual leave
10d
Software Support Engineer
Giacom —Nelson
- £26,250 - £28,000 a year
- IT
- Communication skills
- Annual leave
Quick apply
3d
IT Support Engineer
Hudson Hill Consulting —Lancaster
- Up to £30,000 a year
- Full-time
- Azure
- Customer service
- Windows
- Free parking
- Health & wellbeing programme
Quick apply
Primary Schools ICT Technician
St. Helens Council —St Helens
- £28,598 - £31,022 a year
- Monday to Friday
- Customer service
- Computer networking
- IT
3d
Senior Systems Support Specialist
East Lancashire Hospitals NHS Trust —Lancaster
- £32,073 - £39,043 a year
- Part-time
- GP surgery experience
- Patient care
4d
Primary Schools ICT Technician
St Helens Borough Council —St Helens
- £28,598 - £31,022 a year
- Full-time
- Customer service
- Computer networking
- IT
3d
Hire Desk Controller / Administrator
Central Power Services —Preston
- Full-time
- JavaScript
- Organisational skills
- IT
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
Technology Infrastructure Engineer
JDSPORTS —Bury
- Full-time
- Microsoft Access
- Azure
- AWS
- Employee discount
Quick apply
Mechanical Design and Development Engineer
RW Seals —Warrington
- £35,000 - £42,000 a year
- Full-time
- CAD
- English
- IT
- Free parking
- Annual leave
Quick apply
13d
Technology Device Management Engineer
JDSPORTS —Bury
- Full-time
- Presentation skills
- IT
- Communication skills
- Employee discount
Quick apply
DevOps Engineer
Cegedim Group —Buckshaw Village
- DevOps
- Windows
- Scripting
Health and Safety Officer
Bury Council —Bury
- £39,152 a year
- Weekend availability
- Organisational skills
- IT
- Communication skills
13d
Service & Sales Coordinator (School Hours)
Blackpool Boiler Installations Ltd —Blackpool
- £13.90 - £14.50 an hour
- Part-time
- CRM software
- Salesforce
- English
- Free parking
- Employee discount
Quick apply
Senior / Principal Modelling Consultant (Nuclear Waste)
Amentum —Risley
- Full-time
- System design
- Maths
- Organisational skills
- Employee stock purchase plan
- Annual leave

Other jobs to consider

Find your next job by exploring related positions.

IT Service Desk Engineer
Infinium IT Ltd —Preston
Communicate to customers, the team and business when changes in process or customers occur. As the first point of contact with clients and customers you will…
£25,875 - £28,000 a year
Quick apply
1d
Service Desk Analyst
C365Cloud —Wakefield
*Strong telephone capability*, including an excellent telephone manner and professional approach. *Ownership of Cases* – Managing service requests and providing…
£25,000 - £27,000 a year
Quick apply

I want to receive the latest job alerts for it service desk engineer in preston, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

it service desk engineer jobs near preston, lan

IT Service Desk Engineer

Infinium IT Ltd -
Preston

Quick apply

Job details

Full-time
£25,875 - £28,000 a year
1 day ago

Benefits

Free parking
Annual leave

Qualifications

Microsoft Windows Server
Windows
IT support
IT
Communication skills
Active Directory
Help desk

Full job description

Role Details

Due to a truly exciting period of growth we are looking to recruit an enthusiastic and experienced Service Desk Agent, to join our team, based out of our Preston Head office

Location: Preston, Head Office

Salary: £25,875 - £28,000 (subject to experience)

Hours: 40 hours working 5 days out of 7

The Role:

We have an exciting opportunity for a Service Desk Agent to join our friendly and supportive Service Desk Team, and work within the core of our business. As the first point of contact with clients and customers you will provide a highly professional and responsive service to all callers. Dispatching calls and e-mails to engineers accurately within a timely manner whilst updating and amending information as changes occur.

A quote from a member of our Service Desk Team
“The team immediately made me feel welcome, it’s a friendly and supportive place to work, and since joining I have learnt so much. The role is challenging, with opportunities to learn new systems and technologies and progression routes within the company”.

The comprehensive package and benefits offered at Infinium includes.

Competitive salary from £25,875 up to £28,000
Competitive annual leave allowance with additional days accrued with length of service.
Extensive training and development opportunities with internal progression available.
Free home internet or Sim card, Wellbeing package including discounted gym, support towards optical and dental treatment and others, Paid Company Sick leave, Free parking, and regular team social events to name but a few.

As a Service Desk Agent your duties will include:

Provide excellent customer support responding to incidents & requests via telephone and the company ticketing system.
Create and handle service desk tickets through to escalation or resolution in line with SLAs and thresholds.
Telephony call workflow, ensuring calls are answered and routed efficiently.
Undertake scheduled daily tasks.
Check monitoring systems for incidents and warning, action or escalate as required.
Communicate to customers, the team and business when changes in process or customers occur.

To be successful in your application of Service Desk Agent you should be able to demonstrate:

Adaptive communication skills to best support customer needs
An ability to communicate clearly and effectively on multiple channels.
The Ability to work well as part of a team and build effective relationships.
Time and task management skills
An ability to liaise with technical experts.

Required skills, knowledge, experience and/or Qualifications include:

Good clear telephony manner – (Essential)
Use of incident or ticket management systems – (Essential)
Good written communication skills – (Essential)
Desktop IT knowledge – (Desirable)

Pay: £25,875.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

it service desk engineer jobs in preston, lan

IT Service Desk Engineer

MSP Helpdesk & Projects Engineer (2nd/3rd Line)

IT Support Engineer

Software Support Engineer

IT Support Engineer

Primary Schools ICT Technician

Senior Systems Support Specialist

Primary Schools ICT Technician

Hire Desk Controller / Administrator

Systems Engineer 1st Line

Technology Infrastructure Engineer

Mechanical Design and Development Engineer

Technology Device Management Engineer

DevOps Engineer

Health and Safety Officer

Service & Sales Coordinator (School Hours)

Senior / Principal Modelling Consultant (Nuclear Waste)

Other jobs to consider

I want to receive the latest job alerts for it service desk engineer in preston, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected