Customer service representative Work, Jobs in Preston, Lancashire Pr4 (with Salaries)

Customer Liaison Representative
Mitie —Preston
- £13.45 an hour
- Full-time
- Microsoft Word
- Microsoft Excel
- Customer service
Customer Service Representative
William Hill —Preston
- £12.75 an hour
- Part-time
- Customer service
- Employee discount
Customer Service Advisor
Luxus Design Ltd —Preston
- £10.85 - £12.71 an hour
- Full-time
- Sales
- Customer service
- English
- Health & wellbeing programme
- Employee discount
Quick apply
Customer Agent (Full Time Office Based)
ACI-UK —Blackpool
- £27,400 a year
- Full-time
- Microsoft Word
- Customer service
- English
- Sick pay
Quick apply
Customer Banking Agent
Capita —Preston
- £27,032 - £30,032 a year
- Full-time
- Hybrid work
- Financial services
- Communication skills
- Banking
- Annual leave
- Work from home
Customer Service Advisor
EASIPAY MERCHANT SERVICES LTD —Blackpool
- £24,000 - £24,500 a year
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
13d
Customer Service Representative
ForFarmers —Preston
- Part-time
- Customer service
- Contracts
Customer Service Advisor
SMH PRODUCTS LTD —Burscough
- Full-time
- Sales
- Customer service
- Administrative experience
- Free parking
- Life insurance
Quick apply
Customer Service Helpdesk Advisor (Reactive Planner)
Eric Wright Group Limited —Preston
- £27,573 a year
- Full-time
- Hybrid work
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Customer Service Advisor
Haier Europe —Bolton
- £26,181 a year
- Weekend availability
- Hybrid work
- Customer service
- Free parking
- Employee assistance programme
Customer Service/Sales Administrator
Vuba surfaces Lancashire limited —Walton le Dale
- From £13 an hour
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- CRM software
Quick apply
11d
Customer Representative - Wigan
Nationwide Building Society —Wigan
- From £26,500 a year
- Part-time
- Customer service
- Banking
7d
One Stop - Customer Service Assistant
One Stop —Preston
- £12.81 an hour
- Full-time
5d
Customer Service Advisor - BT
BT Local Business —Burscough
- From £25,900 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
10h
Customer Service Representative
The Granite Group —Formby
- £25,877 - £27,515 a year
- Full-time
- Communication skills
- Annual leave
- Referral programme
Quick apply
Customer Service Advisor
Warrantywise Ltd —Blackburn
- Up to £24,785 a year
- Full-time
- Customer service
- Computer literacy
- Administrative experience
- Employee discount
- Referral programme
Quick apply
6d
Customer Service Advisor
Chemist4U —Skelmersdale
- £26,266.50 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Retail Customer Service Assistant - Temporary
bp Retail —Preston
- £13.45 an hour
- Part-time
- Café
7d
Retail Customer Service Assistant
bp Retail —Liverpool
- £13.45 an hour
- Part-time
- Café
- Annual leave
- Employee assistance programme
13d
Customer Services Assistant - Instore Bakery
ChelmsfordStarCoop —Blackpool
- £12.75 an hour
- Weekend availability
- Bakery
- Paid training
- Annual leave
7d

I want to receive the latest job alerts for customer service representative in preston, lancashire pr4

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer service representative jobs near preston, lancashire pr4

Customer Service Representative jobs in Bolton

Customer Service Representative jobs in Preston

Customer Service Representative jobs in Blackpool

Customer Service Representative jobs in Blackburn

Customer Service Representative jobs in Liverpool

Customer Service Representative jobs in Baglan

Part Time Customer Service jobs in London

Customer Service Representative jobs in Watford Wd18

Civil Service jobs in Derby

Customer Service Representative jobs in Dudley

Customer Service jobs in Exeter

Customer Service Representative jobs in Hemel Hempstead

Entry Level Jobs Sales jobs in London

Sales Administrator jobs in Warwick

Sales Administrator jobs in Warrington

Administrator jobs in Halifax

Sales Administrator jobs in Leicester Le19

Sales Administrator jobs in Peterborough

Customer Representative jobs in Thirsk

Customer Service jobs in Oldham

Customer Liaison Representative

Mitie -
Preston

Apply Now

Job details

Permanent | Full-time
£13.45 an hour

Qualifications

Microsoft Word
Microsoft Excel
Customer service
English
Organisational skills
Computer skills
Communication skills
Time management

Full job description

Job Title: Customer Liaison Representative (Link Facility)

Reports to: Front of House Team Leader

Location: BAE Systems, Warton & Samlesbury

Purpose:

This role has been designed to provide a high quality service to our customers by greeting, welcoming and directing them appropriately. You will pride yourself on building and maintaining a welcoming and safe atmosphere. As the customer Liaison representative, you will be the first point of contact for our clients as they arrive to the building.

The Customer Liaison Representative is seen as the face of the Link Facility. This role is also designed for, being the Link Users point of contact, review Bookings via the Kiosk booking system/platform, general knowledge of the services available, reviewing and providing feedback to Team Leader, and provide support to the Supervisors.

The Customer Services Liaison plays a pivotal role in delivering a high-quality service to our customer, meeting with customers as required, gaining feedback and engaging in proactive dialogue. The Customer Services Liaison will also be responsible for facilitating building visitors, area seating planning, proactively identify defects, report and coordinate corrective actions and maintain high standards within the building. The individual will have a keen eye for detail and an ability to understand and ensure customer needs are being met.

Working Hours: 42 Hours per week between the following hours:

Monday – Thursday 07:00 – 17:30, Friday 07:00 – 13:00

Shift patterns are subject to availability and will be decided upon business needs.

Hourly Rate - £13.45

Accountabilities, Key activities Include but are not limited to:

Meet and greet customers

Manage the Booking System

Source availability of rooms/desks for customers/groups

Respond to the Link shared email inbox

Manage no show information on a daily basis

Assist Link users with Kiosk booking system (how to book)

Special Requirements – ergonomic chairs etc

Support PEEPS – provision of evac chairs when requested

Query Response

Monitoring of office Consumables

Maintain updated signage around facilities using templates

Floor Walk, keeping the facility tidy, including filling/emptying of the dishwashers (where installed)

Daily morning and afternoon check of all printers

Daily morning and afternoon checks of rooms

Daily morning and afternoon checks of desks

Control Special Equipment – Jabra, ergonomic chairs, flip chart etc

Report maintenance issues 2000

Assist with set up of AV equipment

Troubleshoot technical problems

Report IT issues to DXC

Report security issues to Control room

Report AV issues to Visavvvi

Fire Marshall

First Aid

Support Continuous Improvement activities

Daily Handover to Security (end of day process)

Issuing of temporary daily security passes

Familiarise new visitors to the building and how the areas function

Escalate any booking conflicts to the BAES nominated point of contact for the area and re allocate resources (desks / rooms) as instructed

Control security access from reception desk where appropriate

When requested, escort visitors from the main gate

Reconfigure furniture and movable walls in line with booking requirements

Organise post collection and sign for delivery parcels

Support Security department to undertake audits and resolve conflicts

Be 1st point of contact for all calls and correspondence relating to desk and room bookings

Support hospitality bookings for the building (deliveries and collection)

Help / advise redistribution of food across neighbouring outlets dependant on building occupancy levels

Top up tea and coffee provisions and coffee machines and keep the area clean and tidy

What we are looking for / Qualifications and Experience:

Demonstrated ability to contribute as a member of a team to achieve positive outcomes and provide quality service to customers

Demonstrated organisational and time management skills, including the ability to manage competing priorities, monitor and co-ordinate a range of prescribed processes, to achieve tight deadlines and desired outcomes with due regard to accuracy

Knowledge of Workplace Health and Safety (WH&S) Practises and Policies

Proven ability to provide a high level of customer service

Acceptable level of Interpersonal and communication skills, with the ability to liaise with customers and staff at all levels in both written and spoken English

Previous knowledge of skype is desirable, but not essential

Previous knowledge of Microsoft systems (word, excel ect) desired but not essential

Computer Proficiency

Ability to work independently if needed

At least 2 years of a training background or customer service role is desirable

Previous knowledge of desk booking systems is also desirable but not essential

Other factors:

Smart, presentable and a professional appearance, work uniform always clean and pressed

Hygienic to the highest standards

Well organised with the ability to prioritise workloads

The ability to multitask and work in a fast-paced environment

Personable and approachable

Must have a flexible approach

Good communication skills in both verbal and written formats

Must be willing to undertake further training if needed
Ability to gain SC Clearance a must

Apply Now

Refine Your Search

customer service representative jobs in preston, lancashire pr4

Customer Liaison Representative

Customer Service Representative

Customer Service Advisor

Customer Agent (Full Time Office Based)

Customer Banking Agent

Customer Service Advisor

Customer Service Representative

Customer Service Advisor

Customer Service Helpdesk Advisor (Reactive Planner)

Customer Service Advisor

Customer Service/Sales Administrator

Customer Representative - Wigan

One Stop - Customer Service Assistant

Customer Service Advisor - BT

Customer Service Representative

Customer Service Advisor

Customer Service Advisor

Retail Customer Service Assistant - Temporary

Retail Customer Service Assistant

Customer Services Assistant - Instore Bakery

I want to receive the latest job alerts for customer service representative in preston, lancashire pr4

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected