1st line support Work, Jobs in preston (with Salaries)

IT Support Technician
Just Tech IT Ltd —Leigh
- £27,000 - £31,000 a year
- Full-time
- Hybrid work
- Azure
- Customer service
- Windows
- Work from home
Quick apply
1st line Service Desk Agent
Cybertill —Prescot
- £24,975.05 a year
- 8 hour shift
- Hybrid work
- Customer service
- IT
- Communication skills
- Free parking
- Sick pay
Trainee / Graduate Insolvency Administrator
FRP Advisory Group —Preston
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
PASTORAL MENTOR
Lancashire County Council —Preston
- £25,949 - £25,989 a year
- Full-time
- English
- School
12d
Systems Engineer 1st Line
Blackburn with Darwen Council —Blackburn with Darwen
- £25,583 - £26,824 a year
- Full-time
- Software troubleshooting
- Customer service
- Continuous improvement
8d
IT Engineer
Scorpion Automotive —Chorley
- £38,000 a year
- Full-time
- Azure
- Computer networking
- SharePoint
- Free parking
- Employee discount
Quick apply
1d
TEACHING ASSISTANT LEVEL 2B
Lancashire County Council —Preston
- £25,989 - £28,142 a year
- Call to connect
- English
- Communication skills
- School
Regional Field Engineer
OCU Group —Preston
- Full-time
- Microsoft Access
- Management
- Customer service
Quick apply
IT Service Desk Analyst
Restore PLC —Pendlebury
- £25,000 - £27,000 a year
- Monday to Friday
- Customer service
- Microsoft Office
- Computer networking
- Annual leave
- Employee assistance programme
13h
3rd Line Infrastructure Engineer
VetPlus —Lytham
- Up to £40,000 a year
- Full-time
- ERP systems
- SQL
- Organisational skills
IT Support Technician
National Care Group —Accrington
- Up to £36,000 a year
- Hybrid work
- Azure
- Customer service
- Travel
- Paid training
- Referral programme
Quick apply
IT Application Analyst
Ummah Welfare Trust —Bolton
- £26,000 - £32,000 a year
- Full-time
- CRM software
- Computer Science
- SQL
Quick apply
14h
TEACHING ASSISTANT 2B AND TEACHING ASSISTANT 3
Lancashire County Council —Tarleton
- £25,989 a year
- Full-time
- Childcare
- English
- Working with children
Teacher
St. Helens Council —St Helens
- £32,916 - £45,352 a year
- School
- Teaching
5d
Care Assistant Days
Sandstone Care Group —Southport
- £13.58 an hour
- 8 hour shift
- Care plans
- Employee discount
- Referral programme
Lecturer - HE Indie Games Development (17.5 hours, p/w, Fixed Term until July 2027)
Hopwood Hall —Rochdale
- £17,513 - £45,939 a year
- Part-time
- Microsoft Powerpoint
- Microsoft Word
- University
- Free parking
- Employee discount
Quick apply
6d
Service Desk Manager
Evolve BG Ltd —Wigan
- £50,000 a year
- Leadership
- Communication skills
Quick apply
7d
School Operations Officer
Compass Schools —Newton-le-Willows
- £22,495.13 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
TEACHING ASSISTANT 2B
Lancashire County Council —Tarleton
- £25,989 - £28,142 a year
- Full-time
- Childcare
- English
- Working with children
ASSISTANT SENDCO
Lancashire County Council —Garstang
- £36,364 - £40,777 a year
- Full-time
- English
- School
- Teaching
8d

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IT Support Technician

Just Tech IT Ltd
Leigh

Quick apply

Job details

Permanent | Full-time
£27,000 - £31,000 a year

Benefits

Work from home
On-site parking

Qualifications

Microsoft Windows Server
Driving Licence
Azure
Customer service
GCSE
Windows
Microsoft Office
Driving
IT support
SharePoint
IPsec
IT
Communication skills
Active Directory
Help desk
VPN

Full job description

Previous experience working on a helpdesk in multi client environment essential, please do not apply without that experience. Ideally looking for local candidates.

The Company

Just Tech IT is a nationwide Dental IT systems and support company, based in Leigh, we look after clients across the country acting as an outsourced IT Department.

Role

To suit an enthusiastic, IT Support Technician, who is happy to get involved in all aspects of the job.

Provide 1st and 2nd line support for all customers via phone, email or remote access in a fast paced environment.

Responsibilities

Log all incidents and requests within the managed service system.

Keep track of ongoing work and pick up incoming work.

Manage, prioritise and plan own work queue and deal with calls within SLAs.

Liaise with 3rd Party Suppliers to resolve issues for our customers.

Monitor and manage the protection of supported systems, including but not limited to RMM, antivirus and backup.

Perform maintenance and upgrades of software and hardware in response to RMM alerts, support tickets and customer needs.

Proactively drive your own workload, have the ability work under own initiative identify and drive through opportunities for improvement/change.

To create and maintain knowledge base articles to enable consistency.

Update and acquire information from clients.

This role may require some travel to customer locations countrywide with overnight stays sometimes at short notice, candidates who do not wish to travel will still be considered.

Requirements

Excellent communication and customer service skills with a positive attitude essential.

Good problem-solving skills and ability to deliver consistently to tight timescales and changing priorities.

Strong working knowledge of Windows 10 & 11, Windows Server, RDP, Microsoft Office, Active Directory, Azure Active Directory, Workgroups, Microsoft 365 (Office Apps, SharePoint, One Drive), Dropbox Business, MSP Tools, Terminal services, IPSEC VPN, printing technologies.

Ability to learn new technologies and terminology quickly.

You will have previous experience in a IT Helpdesk role

Full UK driving license preferred.

Benefits

Hybrid Working. Mondays & Fridays employees work from home, Tuesday, Wednesday & Thursday are office based.

Job Type: Permanent

20 Days Holiday + Public Holidays

**DO NOT CONTACT IF YOU ARE A RECRUITMENT AGENCY**

Job Types: Full-time, Permanent

Pay: £27,000.00-£31,000.00 per year

Benefits:

On-site parking
Work from home

Education:

GCSE or equivalent (required)

Experience:

IT Support: 2 years (required)
Customer service: 2 years (required)

Work Location: Hybrid remote in Leigh WN7 2PW

Quick apply

Refine Your Search

1st line support jobs in preston

IT Support Technician

1st line Service Desk Agent

Trainee / Graduate Insolvency Administrator

PASTORAL MENTOR

Systems Engineer 1st Line

IT Engineer

TEACHING ASSISTANT LEVEL 2B

Regional Field Engineer

IT Service Desk Analyst

3rd Line Infrastructure Engineer

IT Support Technician

IT Application Analyst

TEACHING ASSISTANT 2B AND TEACHING ASSISTANT 3

Teacher

Care Assistant Days

Lecturer - HE Indie Games Development (17.5 hours, p/w, Fixed Term until July 2027)

Service Desk Manager

School Operations Officer

TEACHING ASSISTANT 2B

ASSISTANT SENDCO

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