Problem lead Work, Jobs in Preston (with Salaries)

Problem Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
3d
Food Processing Lead - Oat Milk Production
Oato —Preston
- Up to £35,000 a year
- Full-time
- Programmable logic controllers
- In-person
- Mechanical knowledge
- Profit sharing
Quick apply
13d
Incident Lead
Places for People —Preston
- Analysis skills
- IT
- Employee discount
- Flexible schedule
4d
Change Lead
Places for People —Preston
- IT
- Employee discount
- Flexible schedule
4d
Warehouse Systems & Process Lead
IVG - I Vape Great Premium E-Liquids —Preston
- Full-time
- Project management
- Continuous improvement
- JavaScript
- Free parking
- Employee discount
Quick apply
Environmental Advisor
M Group —Preston
- Overtime
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee assistance programme
Kaizen Lead
Astemo UK, Ltd. —Bolton
- Full-time
- Schematics
- CAD
- Continuous improvement
- Referral programme
Quick apply
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Site Operations Lead at Bolt Pharmacy — On-Site, £65k-£85k/yr inc equity
AIOS (YC W20/S21) —Blackburn
- £65,000 - £85,000 a year
- Full-time
- In-person
- Annual leave
Lead Document Controller
Assystem —Preston
- Computer Science
- Engineering
- Organisational skills
4d
Program Procurement Lead
Westinghouse Electric Company —Preston
- Spanish
- English
- Analysis skills
- Employee assistance programme
- Life insurance
Data Governance Lead
BAE Systems —Preston
- £52,000 a year
- Travel
- IT
13d
Operational Manager/Practice Manager
AJM Smile and Aesthetics —Preston
- £35,603.37 - £54,509.59 a year
- Part-time
- Management
- Administrative experience
- Organisational skills
- Free parking
Quick apply
Senior Category Insight Executive
Dunbia —Preston
- Full-time
- Presentation skills
- Travel
- Communication skills
7d
H&S Coordinator
Dr. Oetker —Leyland
- Full-time
- Free parking
- Annual leave
Senior Administrative Officer - Blackpool
HM Prison & Probation Service —Blackpool
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
7d
Freelance Set Builders, Assistants & Labourers
Blackhurst and Co —Southport
- £125 - £400 a day
- Carpentry
- Power tools
- Construction experience
- Free parking
Quick apply
Network Planning Manager
EMR Group —Warrington
- Full-time
- Computer networking
- IT
- Communication skills
- Annual leave
Quick apply
Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)
James` Places —Clitheroe
- Up to £34,000 a year
- Full-time
- Hospitality
- Hotel
- Supervising experience
Quick apply
7d
Duty Manager
Gymetc —Leyland
- £27,500 a year
- Full-time
- Management
- Customer service
- Supervising experience
Quick apply
4d

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Problem Lead

Places for People -
Preston

Apply Now

Job details

Permanent
3 days ago

Benefits

Free flu jabs
Company pension
Employee discount
Flexible schedule

Qualifications

Analysis skills
ITIL
IT
Problem management
Root cause analysis

Full job description

Location:

Preston (PR5)
Salary:

Competitive
Employment Type:

Permanent
Hours per Week:

36.25
Grade:

4
Closing Date:

31 July 2026

Reporting Group:

Group Support Services

At Places for People, we hire People, not numbers! So, if you like the sound of one of our jobs, please apply - you could be just who we're looking for! Of course, experience and track record are important, but we're more interested in hiring someone that embodies our People Promises. That's someone that does the right thing, is enthusiastic and motivated to grow, believes in Community spirit, is respectful and enjoys their work. As the UK's leading Social Enterprise we're dedicated to creating inclusive and thriving Communities for both our Customers and Employees.

So, what are you waiting for? Join a community that cares about you!

More about your role

You will take ownership of end-to-end Problem Management across IT Operations, ensuring the root causes of incidents are identified, understood and resolved to prevent repeat issues. You will lead root cause investigations and drive both proactive and reactive problem management activities, working closely with incident, service delivery and technical teams. You will provide insight and reporting on trends, risks and service impacts, while coordinating teams and suppliers to deliver long-term solutions. You will also ensure known errors and workarounds are recorded, improve service reliability through continual improvement initiatives, and embed a strong culture of learning, prevention and ITIL best practice across the organisation.

Essential criteria

Demonstrable experience in Problem Management, IT Service Management or IT Operations
Proven experience leading root cause analysis and problem investigations
Strong working knowledge of ITIL Problem Management practices
Experience using ITSM tools or service management platforms
Experience working with technical teams and third-party suppliers

More about you

You will bring strong analytical and problem-solving skills, with the ability to interpret trends and identify underlying issues that impact service performance. You are comfortable working with a range of stakeholders and can build effective relationships across technical teams and suppliers. You will be confident taking ownership of processes, driving improvements and ensuring governance standards are met, while contributing to a culture focused on continuous learning and service excellence.

Benefits

We are a large diverse and ambitious business, which will give you all the challenge you could wish for.

We know that there's always more we can do to make you smile, that's why we offer a comprehensive benefits package with each role, yours will include:

Competitive salary with regular annual review
Pension with matched contributions up to 7%
Bonus scheme for colleagues at 2%
35 days holiday (including bank holiday) with option to buy or sell days
Healthcare cashback plan for everyday medical costs - up to £500 savings per year
Access to wellbeing support such as counselling and flu jabs
Private GP and health support services available
Access to a rewards platform with retail and lifestyle discounts
Savings on groceries, travel, shopping and home products
Ongoing training and development opportunities
Access to professional qualifications and career progression
Internal development programmes and learning support
Recognition schemes such as Star Awards and Colleagues Awards
Strong focus on inclusion, wellbeing and colleague engagement
Free membership to Places Gyms

What's next?

If you meet the criteria and are ready to make the next step in your career then apply following our simple 5 minute application process, upload a CV and a supporting statement which demonstrates how you meet the requirements of the role. If you have any questions please email the recruitment team [email protected]

As part of our commitment to diversity and inclusion, we offer a guaranteed interview to candidates who are disabled, neurodiverse, or have served in the Armed Forces, provided you meet the essential criteria for the role. If you would like to be considered under this scheme, please indicate this in your application.

We are committed to creating an inclusive and accessible recruitment process. If you require any reasonable adjustments to support your application or interview experience, please let us know. We're happy to work with you to ensure you have the opportunity to perform at your best.

If you are a Places for People customer and you're looking for support with your application, please contact our skills and employment team on [email protected].

Please note that we may bring the closing date forward, if we receive a large number of quality applications. If you are interested in this role we would advise applying immediately to avoid disappointment.

If you are using a mobile device such as an iPad then ensure your CV is stored in the cloud, we currently support Google Drive, OneDrive and Dropbox.

We understand the importance of a supportive and inclusive work culture so please talk to us at interview about flexibility you may need. We can't promise to give you exactly what you want, but we promise not to judge you for asking. For this role we are open to discussing the possibility of reduced hours, flexible start and finish times or compressed hours.

If you are a recruitment agency please note we operate a PSL and do not take cold calls

Safeguarding

At Places for People, safeguarding is everyone's responsibility. We are committed to creating safe communities for our customers and colleagues by protecting children, young people, and adults at risk from harm, abuse, and neglect.

We follow robust safeguarding policies and procedures, ensuring all employees, volunteers, and contractors uphold the highest standards of safeguarding and accountability. Our recruitment process includes pre-employment checks, including Disclosure and Barring Service (DBS) checks where applicable, to promote a safe and secure working environment.

By joining Places for People, you are expected to contribute to our safeguarding culture, following our policies and reporting concerns to protect those in our communities

Armed Forces - We are proud to support the Armed Forces Covenant. Places for People will guarantee an interview for any candidate who is serving or has formerly served in the Armed Forces, as a reservist, armed forces veteran (including the wounded, injured and sick), cadet instructor and military spouse/partner and who meets the essential criteria for the vacancy.

Disability Confident - We are proud to be a member of the Disability Confident scheme certified as Level 2 Disability Confident Employer. This helps us to successfully employ and retain people with disabilities and health conditions. Disabled applicants who meet the essential criteria for a vacancy will be guaranteed an interview. The Equality Act 2010 (Disability Discrimination Act 1995 for NI) defines a disabled person as someone who has a physical or mental impairment that has sa substantial and long-term negative effect on their ability to do daily activities.

Neurodivergent – Neurodiverse individuals have highly valuable skills, and we recognise that a traditional interview process sometimes works against them and doesn’t allow them to self-advocate. Neurodiverse applicants who meet the criteria for a vacancy will be guaranteed an interview.

Apply Now

Refine Your Search

problem lead jobs in preston

Problem Lead

Food Processing Lead - Oat Milk Production

Incident Lead

Change Lead

Warehouse Systems & Process Lead

Environmental Advisor

Kaizen Lead

Customer Liaison Officer

Site Operations Lead at Bolt Pharmacy — On-Site, £65k-£85k/yr inc equity

Lead Document Controller

Program Procurement Lead

Data Governance Lead

Operational Manager/Practice Manager

Senior Category Insight Executive

H&S Coordinator

Senior Administrative Officer - Blackpool

Freelance Set Builders, Assistants & Labourers

Network Planning Manager

Deputy Manager The Shireburn Arms, (Pub, Hotel and Wedding Venue)

Duty Manager

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