Handler Work, Jobs in Preston Brook, Chs (with Salaries)

Complaint Handler Debt & Civil Litigation
DCBL —Runcorn
- £26,000 - £29,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Claims Handler
Stocalfe Response —Warrington
- £25,000 - £28,000 a year
- Full-time
- Hybrid work
- Customer service
- Data entry
- Free parking
- Work from home
Quick apply
8d
Case Handler
Pinnacle Group —Liverpool
- £27,842 a year
- Full-time
- Hybrid work
- Case management
- Annual leave
- Employee assistance programme
Quick apply
11d
Procurement & Clerical Assistant
Serfilco International LTD —Manchester
- £24,000 - £28,000 a year
- Full-time
- Microsoft Excel
- English
- Administrative experience
Quick apply
3d
Patient Call Handler
The Functional Gut Group —Manchester
- £30,000 a year
- Overtime
- Customer service
- GP surgery experience
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
2d
Case Handler / Conveyancer
PLS Solicitors —Altrincham
- Up to £30,000 a year
- Full-time
- Hybrid work
- Sales
- Communication skills
- Free parking
- Work from home
Quick apply
10d
Warrant Planner
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
6d
Third Party Motor Claim Handler
QDOS Assist —Wilmslow
- £24,000 - £27,000 a year
- Full-time
- Phone etiquette
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
Claims Handler
Howden Group Holdings —Manchester
- Full-time
- Hybrid work
- English
- Travel
- Communication skills
Ramp Agent/Baggage Handler
PrimeFlight —Manchester
- Overtime
- Supervising experience
- Driving
- Communication skills
- Free parking
- Employee discount
8d
Complaints Handler
Carfinance247 —Manchester
- £28,000 - £30,000 a year
- No weekends
5d
Commercial Account Handler
Howden Group Holdings —Northwich
- Full-time
- Hybrid work
- Employee discount
5d
Complaint Handler
interactive investor —Manchester
- From £32,200 a year
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Paralegal (Graduate)
CEL Solicitors —Liverpool
- £23,132 - £26,600 a year
- Bar
- Communication skills
- Annual leave
- Work from home
Quick apply
6d
Handler (Night Shift)
FedEx EU —Liverpool
- £24,467.17 a year
- Part-time
- Employee assistance programme
1d
Complaints Handler
Teleperformance —Manchester
- From £26,442 a year
- Full-time
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee discount
Personal Injury Claims Handler
Proximo legal services —Chester
- From £25,000 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Free parking
Quick apply
9d
Claims Handler Apprentice
The Granite Group —Liverpool
- £19,148 - £26,938 a year
- Full-time
- Communication skills
Quick apply
5d
Customer Service Claims Handler
The Vella Group —Warrington
- £27,976 a year
- Full-time
- Hybrid work
- Customer service
- Communication skills
- Free parking
- Store discount
Quick apply
Claims Handler
Direct Line Group —Manchester
- Customer service
- Employee discount

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Complaint Handler Debt & Civil Litigation

DCBL -
Runcorn

Quick apply

Job details

Full-time
£26,000 - £29,000 a year

Benefits

Free parking
Employee assistance programme

Qualifications

Microsoft Word
Microsoft Excel
GCSE
Complaint handling
Microsoft Office
Analysis skills
Financial services
Root cause analysis
Communication skills

Full job description

Complaint Handler – Debt Resolution & Civil Litigation

About the Role

We are looking for a proactive and detail‑focused Complaint Handler to join an award-winning, rapidly expanding organisation within the debt resolution and civil litigation environment. In this role, you will be responsible for managing and resolving complaints in a regulated setting, ensuring fair outcomes and maintaining our commitment to excellence, with a "whatever it takes" attitude.

You will play a key role in supporting our risk, compliance, and operational teams, using your strong communication and analytical skills to de‑escalate concerns, identify themes, and drive continual improvement. You will also contribute valuable insight through quality assurance audits of frontline staff.

Key Responsibilities

Managing the day-to-day de‑escalation of customer concerns and complaints through inbound and outbound telephone calls, emails and letters.
Providing clear written outcomes, including bespoke emails and letters, ensuring each complaint is concluded fairly and professionally.
Identifying and raising trends, themes, and emerging risks with key internal stakeholders.
Supporting complaint‑related projects and initiatives as needed.
Conducting quality assurance audits of frontline staff to identify learning opportunities and contribute to continuous improvement.
Providing timely and constructive feedback to support staff development.
Completing root cause analysis on complaints received to help inform process and service improvements.
Acting as a subject matter resource for complaint‑related queries across the business.
Assisting the Complaints Team Manager and Quality Assurance Manager with reporting and other ad hoc responsibilities.

Essential Skills & Experience

Proven experience handling customer complaints or queries by telephone and in writing within a regulated environment.
Ability to prioritise effectively, manage time well, and work to deadlines.
Excellent written English with GCSE Grade C/4 or above in English Language.
Confident use of Microsoft Office, particularly Excel and Word.

Desirable Experience

Previous experience working within a Complaint Department, ideally in the Consumer Credit, Financial Services or Legal industry.
Experience writing concise and professional reports for clients, regulators and internal stakeholders.
Experience conducting trend analysis to identify root causes and improvement opportunities.
Experience in civil litigation or within an SRA‑regulated firm.

Benefits you will receive:

Monday – Friday schedule (36.5 hours per week – no weekend or evening work)
Early finish Fridays
Dress Down Fridays
30 days holiday (including Bank Holidays)
Employee Assistance Programme
Newly refurbished offices
Free Mersey Gateway bridge pass
Free parking
Free tea and coffee facilities
Free monthly lunch

Quick apply

Refine Your Search

handler jobs in preston brook, chs

Complaint Handler Debt & Civil Litigation

Claims Handler

Case Handler

Procurement & Clerical Assistant

Patient Call Handler

Case Handler / Conveyancer

Warrant Planner

Third Party Motor Claim Handler

Claims Handler

Ramp Agent/Baggage Handler

Complaints Handler

Commercial Account Handler

Complaint Handler

Paralegal (Graduate)

Handler (Night Shift)

Complaints Handler

Personal Injury Claims Handler

Claims Handler Apprentice

Customer Service Claims Handler

Claims Handler

I want to receive the latest job alerts for handler in preston brook, chs

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