Engineer Work, Jobs in Prestonpans, Eln (with Salaries)

Deskside Support Engineer (Edinburgh)
Seven Investment Management —Edinburgh
- Azure
- Customer service
- Microsoft Office
Tech Insight Experience for Women - Engineering
National Westminster Bank PLC —Edinburgh
- £56,720 - £85,080 a year
- Full-time
- Java
- Hotel
- AWS
Assistant Chief Engineer
The Balmoral —Edinburgh
- £51,000 a year
- Computer literacy
- Maintenance
- Hotel
- Employee assistance programme
- Employee discount
13d
Engineering Support Assistant
MacTaggart Scott —Loanhead
- Full-time
- ERP systems
- Microsoft Office
- Mechanical knowledge
- Free parking
- Annual leave
Quick apply
2d
Engineering Apprentice
Royal Mail Group —Edinburgh
- Full-time
- Maintenance
Fibre Field Engineer
BUUK Infrastructure —Edinburgh
- Weekend availability
- Hybrid work
Signal Processing / Algorithm Engineer
Coda Octopus Products Ltd —Edinburgh
- £55,000 - £65,000 a year
- Full-time
- Analysis skills
- C++
- Maths
- Free parking
- Flexitime
Quick apply
Mill Engineer - attractive package in a well established company
Noble Foods Limited —Thornton
- £36,050 a year
- Overtime
- Health & wellbeing programme
- Employee discount
Quick apply
Junior Quality Assurance Engineers
Scottish Courts and Tribunals Service —Edinburgh
- From £31,236 a year
- Full-time
- Hybrid work
- Azure
- Communication skills
1d
Mechanical/Electronic Design Engineer
Scotia Safes Limited —Loanhead
- £40,000 - £50,000 a year
- Full-time
- Schematics
- CAD
- In-person
Quick apply
1d
Installation Engineer
Yunex Traffic —Edinburgh
- Overtime
- No experience needed
- Communication skills
- Gym membership
Support Engineer
Covetrus —Edinburgh
- Full-time
- PMP
- Customer service
- SQL
Fibre Optic Engineer
Comex 2000 UK Ltd —Livingston
Quick apply
13d
Project Engineering Manager
Leonardo UK Ltd —Edinburgh
- £75,000 - £82,000 a year
- Full-time
- Hybrid work
- Leadership
- Flexible schedule
- Referral programme
Support Engineer M365 Operations (Req 3762)
Scottish Government —Edinburgh
- £34,936 - £37,894 a year
- Full-time
- Microsoft Access
- Azure
- Maintenance
Build Assurance Engineer
GoFibre —Prestonpans
- From £35,000 a year
- Employee discount
Quick apply
1d
Support Technician (civil & mechanical engineering)
University of Edinburgh —Edinburgh
- Full-time
- CAD
- University
- Communication skills
- Employee discount
PAT Testing Engineer Temple
JR PAT Testing —Temple
- Part-time
- Travel
- Flexible schedule
Technician Engineer
Fife Council —Glenrothes
- £34,914.86 - £43,437.09 a year
- Full-time
- Remote
- Civil engineering
- Supervising experience
- Travel
- Employee discount
7d
Multi Skilled Engineer
R & K Drysdale Ltd —Cockburnspath
- £42,500 - £52,500 a year
- Full-time
- Maintenance
- Electrical experience
- Driving
- Free parking
- Annual leave
Quick apply

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Deskside Support Engineer (Edinburgh)

Seven Investment Management -
Edinburgh

Apply Now

Job details

Permanent

Qualifications

TCP
Azure
Customer service
Microsoft Office
DHCP
DNS
IT
TCP/IP
Communication skills
Intune

Full job description

About The Role

Purpose:
As part of the IT Infrastructure team, the Deskside Support Engineer provides high‑quality first and second-line technical support to end‑users across multiple office locations. The role is responsible for the delivery, installation, and maintenance of hardware and software, resolving complex technical issues, and acting as a trusted point of contact for IT‑related queries.

The position also carries accountability for associated IT administration and documentation, ensuring consistency and efficiency across support processes. While primarily based at a main office location, the role requires flexibility to support other offices as business needs demand.

Responsibilities:

Deliver first and second line support for the IT infrastructure as a priority, effectively managing demand through helpdesk tickets, telephone support, and on-site walk-ups, including:
Service and change requests
Incident investigation and resolution
Execution of scheduled daily, weekly, and monthly operational tasks
Install, configure, and deploy hardware and software in line with agreed infrastructure standards and best practices
Troubleshooting and fault reporting of end-user devices
Reporting progress to the IT Infrastructure Operations Manager, immediately escalating outages, major delays and other serious issues
Completing IT administration tasks to the defined standard, including but not limited to user account creation, group amendment, leavers process, and resource allocation
Assisting and applying operating system updates and patches
Maintaining and updating the Infrastructure team’s documentation library
Assist with ensuring that IT security policy and procedures are enforced and staff are aware of their contribution
Providing out-of-hours support cover for application deployments and upgrades, on a rota where required
Act as an on-site point of contact for third-line support teams to assist with the resolution of incidents. This may include performing certain activities at the direction of third line support teams, such as patching, power cycles, replacing drives or any such activity which requires on-site presence
Travel to various office locations on an ad-hoc basis to provide on-site end-user support
Work closely with colleagues to maintain a high-performing team
Assist in distributing knowledge amongst members of the Infrastructure team to aid personal development and the improvement of the IT Infrastructure
Maintain a technical advantage through continual training and personal development
Understand the business strategy and contribute to the overall goals of the business through infrastructure development, improvement and support

About You

Skills:

Excellent PC support skills including a broad knowledge of Windows Client OS, Office 365 Apps and experience of supporting 3rd party desktop applications
Installing and configuring end-user devices
Ability to logically and methodically problem solve IT issues
Experience with supporting Azure AD\Entra ID
Experience with supporting and troubleshooting Microsoft 365 and Exchange Online
Experience with supporting and troubleshooting Microsoft Teams
Experience with supporting and troubleshooting Intune
Experience of installing and utilising server and desktop hardware
Strong customer service skills
Excellent written and oral communication skills
Proven track record of delivering to commitments
Knowledge of industry recognised IT and support practices
An understanding of IT infrastructure technologies. Including DNS, DHCP, routing, TCP/IP

Qualifications:

Microsoft certifications in relation to M365, Intune, Entra ID\Azure are a distinct advantage.

Apply Now

Refine Your Search

engineer jobs in prestonpans, eln

Deskside Support Engineer (Edinburgh)

Tech Insight Experience for Women - Engineering

Assistant Chief Engineer

Engineering Support Assistant

Engineering Apprentice

Fibre Field Engineer

Signal Processing / Algorithm Engineer

Mill Engineer - attractive package in a well established company

Junior Quality Assurance Engineers

Mechanical/Electronic Design Engineer

Installation Engineer

Support Engineer

Fibre Optic Engineer

Project Engineering Manager

Support Engineer M365 Operations (Req 3762)

Build Assurance Engineer

Support Technician (civil & mechanical engineering)

PAT Testing Engineer Temple

Technician Engineer

Multi Skilled Engineer

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