First line managers Work, Jobs in Prestwich, Gtm (with Salaries)

Helpdesk Manager
Armstrong Building and Maintenance Limited —Heywood
- £37,500 - £40,000 a year
- Full-time
- Management
- Maintenance
- In-person
Quick apply
11d
Operations Manager
Popeyes UK —Manchester
- £55,000 - £65,000 a year
- Full-time
- Casual dining restaurant
- Leadership
- Annual leave
- Employee discount
Quick apply
Parking Attendant
Parkingeye Limited —Manchester
- £29,192.33 a year
- Full-time
- Customer service
- Human resources
- Organisational skills
Quick apply
HR Advisor
Totally Local Company —Stockport
- £34,000 a year
- Full-time
- Human resources
- Communication skills
- Free parking
- Employee assistance programme
Quick apply
Gym Receptionist
The YClub Gym —Manchester
- £13.45 an hour
- Full-time
- Microsoft Word
- Hospitality
- Microsoft Excel
- Gym membership
Quick apply
4d
1st line Service Desk Analyst
Clear Business —Sale
- £24,500 - £28,175 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- SharePoint
- Free parking
- Employee discount
Quick apply
11d
Site Manager - Building Refurbishment
The Casey Group Ltd —Newton Heath
- £45,000 - £55,000 a year
- Full-time
- Management
- Supervising experience
- Contracts
- Employee assistance programme
- Employee discount
Quick apply
9d
Visual Merchandiser Stradivarius
INDITEX —Manchester
- Weekend availability
- Merchandising
- Employee discount
- Referral programme
Quick apply
Technical Desktop Project Manager
ABCA Group Ltd —Oldham
- Up to £42,000 a year
- Full-time
- Analysis skills
- Communication skills
Quick apply
Sales Executive
CarFinance247 —Manchester
- £28,000 - £32,000 a year
- Overtime
- Sales
- Customer service
- Annual leave
Quick apply
Business Development Manager
Perch Group —Manchester
- £60,000 - £70,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Business development
- Project management
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Transport Manager
Lavelle Waste Services Ltd —Bolton
- £55,000 - £60,000 a year
- Full-time
- In-person
- Leadership
Quick apply
4d
Events Team Member
Legends Global (Europe) —Manchester
- Weekend availability
- First Aid Certification
- IT
Quick apply
15h
Sales Executive
Brayley —Oldham
- £22,500 - £65,000 a year
- Full-time
- Sales
- Customer service
- In-person
- Life insurance
- Referral programme
Quick apply
Duty Officer - Leisure
Bury Council —Bury
- £35,412 - £38,220 a year
- Weekend availability
- Customer service
- First Aid Certification
- Leadership
- Annual leave
8d
Consumables Team Leader
JLA —Sowerby Bridge
- £35,000 a year
- Full-time
- Hybrid work
- Management
- Marketing
- Free parking
- Annual leave
Quick apply
11d
Head of Corporate Relationships
Together —Cheadle
- Full-time
- Management
- Leadership
Quick apply
Car Finance Sales Advisor
CarFinance247 —Manchester
- £28,000 - £32,000 a year
- Overtime
- Sales
- Customer service
- Annual leave
Quick apply
Business Development Executive
Perch Group —Manchester
- £35,000 a year
- Full-time
- Hybrid work
- Sales
- Business development
- Communication skills
- Health & wellbeing programme
- Sick pay
Quick apply
4d
Duty Independent Domestic Violence Advocate (IDVA)
Trafford Domestic Abuse Services —Salford
- From £24,621.22 a year
- Full-time
- Working with children
- Team management
- Case management
- Flexitime
- Work from home
Quick apply
2d

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Helpdesk Manager

Armstrong Building and Maintenance Limited -
Heywood

Quick apply

Job details

Permanent | Full-time
£37,500 - £40,000 a year
11 days ago

Benefits

Company pension
On-site parking

Qualifications

Management
Facilities management
Maintenance
Leadership
Communication skills
Help desk

Full job description

Are you passionate about delivering excellent customer support and leading a high-energy helpdesk team? Joining Armstrong Building and Maintenance Ltd as a Helpdesk Manager, you will champion exceptional service, streamline operations, and drive continuous improvement in a fast-paced environment.

About Us

With over 35 years’ experience we specialise in planned and reactive maintenance activities in the facilities management sector and project management and execution of planning, development and construction activities in the Construction sector.

Role Overview

Based at our Head Office in Heywood, the role of Helpdesk Manager is crucial to our success. Reporting directly to the company management and acting as line manager to our engineers and helpdesk team you will own the first point of contact for all maintenance service requests. You will optimise workflows, and uphold SLAs to ensure every call, email, and ticket is handled with precision and care. Your strategic insights will drive process improvements and elevate our customer experience.

Key Responsibilities

· Oversee daily helpdesk operations including work scheduling and SLA management

· Respond and provide updates on all work in process

· Fleet management

· Establish and maintain positive working relationships and levels of communication to ensure optimum service delivery and maximise work potential with existing clients

· Manage and mentor a team of helpdesk coordinators

· Completion of PCS audits

· KPI reporting

· Improve process efficiency, ensure full notes are made on the work management system for each job, to create full visibility for all Helpdesk team and management

Skills and Experience

· Minimum 3 years’ experience managing a helpdesk or service desk team, ideally within building maintenance or facilities management

· Strong understanding of CAFM software (preferably Job Logic) and ticketing workflows

· Excellent leadership skills with a track record of motivating teams and driving performance improvements

· Exceptional communication skills, both written and verbal, with the ability to liaise effectively across all levels

· Excellent UK geographical knowledge

· Ability to thrive under pressure and adapt quickly to changing priorities

What We Offer

· Competitive salary

· 40 hours per week, permanent contract of employment

· 20 days holiday plus bank holidays, additional holiday entitlement after a qualifying period

· Contributory Pension scheme,

· Professional development budget and access to industry training

· Staff Events

Build the future of building maintenance. Join us as Helpdesk Manager and make every call count!

Pay: £37,500.00-£40,000.00 per year

Benefits:

On-site parking

Work Location: In person

Quick apply

Refine Your Search

first line managers jobs in prestwich, gtm

Helpdesk Manager

Operations Manager

Parking Attendant

HR Advisor

Gym Receptionist

1st line Service Desk Analyst

Site Manager - Building Refurbishment

Visual Merchandiser Stradivarius

Technical Desktop Project Manager

Sales Executive

Business Development Manager

Transport Manager

Events Team Member

Sales Executive

Duty Officer - Leisure

Consumables Team Leader

Head of Corporate Relationships

Car Finance Sales Advisor

Business Development Executive

Duty Independent Domestic Violence Advocate (IDVA)

I want to receive the latest job alerts for first line managers in prestwich, gtm

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