Senior design manager Work, Jobs in Prestwich, Gtm (with Salaries)

Senior Customer Journey Product Manager
CAML —Manchester
- £75,000 - £85,000 a year
- Full-time
- Agile
5d
Senior Product Manager - SaaS - Spectre
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- Work from home
- Flexible schedule
Quick apply
Senior Design Manager
Wates —Trafford
11d
Senior Category Manager - Property
Places for People —Preston
- Up to £70,000 a year
- Leadership
- Annual leave
- Employee discount
Managing Consultant/Senior Manager - Operating Model & Organisation Design
Capgemini —Manchester
- Hybrid work
- Management
- Analysis skills
- Presentation skills
3d
Project Manager (Senior) - Large Works
Teckentrup Door Solutions Ltd —Warrington
- £45,000 - £55,000 a year
- Weekend availability
- Project management
- In-person
- Free parking
Quick apply
10d
Senior Vice President, OPS Business Technology Liaison Manager
The Bank of New York Mellon Corporation —Manchester
- Full-time
- Bachelor's degree
Internal Communications Manager
BAM UK & Ireland —Salford
OD Manager
Stockport Homes Group —Stockport
- Up to £51,450 a year
- Full-time
1d
Internal Communications Manager
Wingstop - Senior Operations —Preston
- Up to £50,000 a year
- Full-time
- Annual leave
- Work from home
Quick apply
Senior Product Manager - SaaS - Partner Platform
Street Group —Manchester
- £60,000 - £75,000 a year
- Full-time
- Hybrid work
- AI
- Work from home
- Flexible schedule
Quick apply
4d
Senior Product Manager
Informed Solutions —Altrincham
- Hybrid work
- Sales
- Business development
- Product management
- Gym membership
- Referral programme
Quick apply
Senior Lead Consultant
GAIS Consulting Group Ltd. —Manchester
- £69,420.00 - £84,234.77 a year
- Full-time
- Hybrid work
- Management
- Presentation skills
- Mentoring
- Health & wellbeing programme
- Flexitime
Quick apply
2d
Senior Design Manager
Willmott Dixon Group —Oldham
- Hybrid work
- Microsoft Outlook
- Leadership
- Communication skills
Senior Project Manager
Computacenter —Manchester
- Project management
- Agile
- IT
People Operations Manager
OrderYOYO —Manchester
- Up to £50,000 a year
- Analysis skills
- Human resources
Quick apply
3d
Senior Design Manager
Balfour Beatty —Warrington
- Hybrid work
- Management
- Annual leave
Senior Project Manager
M Group —Rochdale
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee discount
Senior Project Manager - 12 month FTC
Avove —Chorley
- Full-time
- Contracts
- Agile
- IT
- Employee assistance programme
Quick apply
Learning Activation Specialist
mydentist —Radcliffe
- Full-time
- Hybrid work
- Sales
- Travel
- Leadership
- Employee assistance programme
- Employee discount
Quick apply

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Senior Customer Journey Product Manager

CAML -
Manchester

Apply Now

Job details

Full-time
£75,000 - £85,000 a year
5 days ago

Qualifications

Jira
Kanban
Agile

Full job description

We’re looking for a Senior Customer Journey Product Manager to play a pivotal role in shaping and delivering outstanding, end-to-end customer experiences. This is a high-impact leadership position at the centre of transformation, where you’ll own and define the journeys that matter most to our customers.

You’ll set a clear vision for simple, intuitive and digitally enabled experiences, ensuring journeys are seamless across channels, suppliers and touchpoints. Acting as the senior voice of the customer, you’ll champion low-effort, high-quality interactions and ensure every change delivers measurable value.

This role is equally about building capability and leading through influence -establishing standards, aligning stakeholders and embedding a product-led, customer-first mindset across the organisation.

Please note: This is a 9-12 month fixed term contract.

Key responsibilities

Own and define critical customer journeys, including future-state, digital-first designs
Lead end-to-end experience design (journeys, channels and communication strategies)
Act as the senior CX authority, governing all customer-impacting change
Define and track journey performance metrics, identifying friction and driving continuous improvement
Manage and prioritise a backlog of journey enhancements, translating CX needs into deliverable outcomes
Influence and align senior stakeholders across CX, Operations, Technology and Commercial teams
Drive standardisation to reduce complexity and enable scalable delivery
Ensure consistency across all suppliers, channels and customer touchpoints

What you’ll bring

Experience

Proven experience owning and optimising customer journeys or products in complex organisations
Strong track record delivering cross-functional transformation initiatives
Experience in digital transformation and/or operational service environments
Ability to simplify complex processes into intuitive, customer-friendly experiences
Demonstrated ability to influence senior stakeholders
Data-led mindset, with experience using insights to drive prioritisation and performance

Knowledge & expertise

Deep understanding of customer journey management and service design
Knowledge of digital-first and multi-channel engagement models
Strong understanding of agile and product-led delivery frameworks
Awareness of regulatory/compliance considerations in customer journeys

Technical skills

Customer journey mapping and service design
Translating business needs into user stories and requirements
Backlog ownership and value-driven prioritisation
Data analysis and performance measurement (e.g. customer effort, satisfaction, conversion)
Familiarity with agile tools (e.g. Jira, Scrum, Kanban)

Key behaviours

Customer-first mindset with a passion for simple, effective experiences
Strategic thinker who can balance long-term vision with delivery
Strong stakeholder management and influencing skills
Collaborative and able to work across diverse teams
Proactive problem solver with a solution-led approach
Resilient and adaptable in a fast-paced, transforming environment

IND789

Apply Now

Refine Your Search

senior design manager jobs in prestwich, gtm

Senior Customer Journey Product Manager

Senior Product Manager - SaaS - Spectre

Senior Design Manager

Senior Category Manager - Property

Managing Consultant/Senior Manager - Operating Model & Organisation Design

Project Manager (Senior) - Large Works

Senior Vice President, OPS Business Technology Liaison Manager

Internal Communications Manager

OD Manager

Internal Communications Manager

Senior Product Manager - SaaS - Partner Platform

Senior Product Manager

Senior Lead Consultant

Senior Design Manager

Senior Project Manager

People Operations Manager

Senior Design Manager

Senior Project Manager

Senior Project Manager - 12 month FTC

Learning Activation Specialist

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