Conference manager Work, Jobs in Princes Risborough, Bkm (with Salaries)

Customer Experience Manager (EMEA)
Kinetic Software —Milton Keynes
- £40,000 - £45,000 a year
- Hybrid work
- CRM software
- Microsoft Office
- Communication skills
- Employee assistance programme
- Employee discount
Conference Business Development Manager
University of Oxford —Oxford
- £35,681 - £41,636 a year
- Full-time
- Hybrid work
- Sales
- Business development
- School
Office Manager & Team Assistant
Yugo —Oxford
- £40,000 - £43,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Hospitality
Night Supervisor (Live-in Accommodation available)
The Oxfordshire Golf Hotel and Spa —Thame
- £28,115 a year
- 8 hour shift
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
5d
Senior Manager, Corporate Communications (UK)
Infleqtion —Oxford
- Full-time
- Hybrid work
- Travel
- Marketing
- Annual leave
- Work from home
Quick apply
Senior Business Development Manager
GXO Logistics —Milton Keynes
- Up to £70,000 a year
- Full-time
- Sales
- Travel
- Warehouse experience
- Annual leave
10d
Project Manager
Theolytics —Oxford
- Organisational skills
- IT
- Communication skills
- Flexible schedule
Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover
Reducing the Risk of Domestic Abuse —Thames Valley
- £28,000 a year
- Full-time
- Hybrid work
- Microsoft Office
- Working with children
- No degree
Quick apply
Senior Sales & Events Co-Ordinator
Levy —Milton Keynes
- £14.29 an hour
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Assistant Bar Manager
Hotel La Tour —Milton Keynes
- £30,000 a year
- Full-time
- Hospitality
- Bar
- Hotel
- Employee discount
Quick apply
Senior Product Manager
Leisure Employment Services —Hemel Hempstead
- Part-time
- Hybrid work
- Product management
- Agile
- Leadership
- Employee discount
Quick apply
11d
Marketing Executive
NIOX —Oxford
- Full-time
Quick apply
4d
Product Operations Manager
Kinetic Software —Milton Keynes
- £55,000 - £63,000 a year
- Hybrid work
- SQL
- Mentoring
- Agile
- Employee assistance programme
- Employee discount
11d
Sales & Events Co-Ordinator
Levy —Milton Keynes
- £13.45 an hour
- Full-time
- Hotel
- Annual leave
- Employee assistance programme
Senior Journal Manager
Oxford University Press —Oxford
- £35,000 - £37,000 a year
- Full-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Employee discount
3d
Trade Marketing Executive
easyJet —Luton Airport
- Full-time
- Hybrid work
- Marketing
- Annual leave
7d
Product Owner
Kinetic Software —Milton Keynes
- £50,000 - £60,000 a year
- Hybrid work
- Hospitality
- AWS
- IT
- Employee assistance programme
- Employee discount
Young People's Supported Accommodation Manager
Oxfordshire Youth —Oxford
- £34,000 - £37,000 a year
- Weekend availability
- Microsoft Powerpoint
- Microsoft Excel
- Management
- Free parking
- Health & wellbeing programme
Quick apply
7d
Customer Success Program Lead
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Sales
- Data analysis skills
- Analysis skills
- Annual leave
- Work from home
Quick apply
Research Integrity Manager
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Project management
- Communication skills
- Annual leave
- Work from home
Quick apply

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conference manager jobs near princes risborough, bkm

Customer Experience Manager (EMEA)

Kinetic Software -
Milton Keynes

Apply Now

Job details

£40,000 - £45,000 a year

Benefits

Company pension
Employee assistance programme
Employee discount

Qualifications

CRM software
Microsoft Office
Account management
Communication skills

Full job description

About Kinetic

At Kinetic we’re redefining operational excellence in higher education, conferencing, and events. As the leading provider of software solutions for student accommodation, event management, catering, and residential services, we help institutions streamline operations, elevate customer experiences, and unlock their full potential.

With over 25 years of experience and trusted by more than 350 institutions worldwide, our software empowers universities and venues to run smarter, faster, and more collaboratively. From bustling campuses to dynamic corporate environments, our technology adapts to the rhythm of each organisation — helping them thrive in a fast-changing world.

But we’re more than just software. We’re a team of passionate problem-solvers, innovators, and collaborators who care deeply about our customers and each other. Our culture is built on empowerment, community, and continuous growth. We believe in giving people the tools, support, and freedom to do their best work — and have fun while doing it.

Joining Kinetic means being part of a purpose-driven business where your ideas matter, your development is supported, and your impact is real. If you’re ready to help shape the future of operational technology in education and events, we’d love to meet you.

The Role

The Customer Experience Manager (CXM) looks after 40-50 EMEA Accounts with extreme ownership and accountability of the success and experience of each customer. A CXM’s typical week involves customer meetings, virtual or on site, supporting customers with product utilisation, success, and momentum on their account. You will work alongside the wider teams including Customer Support, Professional Services and Sales teams, to name a few. You may be supporting some customers remotely; however, this role also has the requirement and expectation to travel across UK, IRE and on occasion overseas. You will build strong relationships with Kinetic customers at all levels with the aim of ensuring customer satisfaction and minimising any form of attrition. You will have a consultative, customer-centric approach to the identification and implementation of solutions that meet the customer’s needs.

What You’ll Be Doing

The successful person is an essential part of the future success of this team. We’re not the type of business who provides a set of rules, we trust our people, we provide meaningful goals and we let them fly. In this role you’ll bring your personality, your flare for customer service and you’ll likely enjoy and be able to deliver the following:

Have a strong, confident presence when leading account meetings which will help you to form strong relationships with contacts at all levels for your own dedicated accounts.
Ensure progress and satisfaction through NPS and CSAT scores, consulting with Project Managers and Support Analysts if any projects and/or tickets are halted and have accountability on the progression and resolution of these to deadlines.
Help drive your customers short to long-term plans and expand their use of the Kx product suite by understanding their challenges and suggesting solutions, passing leads directly to the Sales team to provide demonstrations and progress opportunities.
Proactively offer and sell training to all customers, and specialise in an area of our product suite to deliver new starter training where possible.
Understand any gaps in the market or improvements to products needed due to feedback from customers. Discuss feedback with the rest of the Sales and Products teams to help shape the product development roadmap.
Collaborate with the rest of the business team to share industry knowledge, customer feedback and new ideas.
Ensure all customer interactions are logged in Salesforce and understand the importance of this activity, ensuring accurate data and audit is available for business insights.

What You’ll Bring

Core Skills & Experience

A minimum of 3 years + experience of a customer experience, client services or account management role
A proven track record of achieving targets would be adventurous
A background in EdTech or Higher Education is desirable, but not essential
Demonstrated proficiency with Microsoft Office Suite
Basic knowledge of a CRM system is preferred but not essential
Exceptional oral and written communication skills
An individual with a curious, proactive nature, who is the voice of the customer
Excellent planning, organisation and prioritisation skills
Strong technical background and fluency with the ability to learn new products quickly
Must be proactive and capable of producing quality work with minimal supervision

Benefits & Perks

At Kinetic, we believe work should come with rewards that make a real difference. Here’s just a taste of what you can expect when you join us:

25 days holiday (plus bank holidays) - with extra days the longer you’re with us
Two paid wellbeing days each year, with a budget to enjoy some time out with someone important to you
Enhanced pension contributions to support your future
Two paid days a year to give back through volunteering, charity work, or sustainability projects with our Green Team
Salary sacrifice schemes for electric vehicles and cycle-to-work
24/7 access to our Employee Assistance Programme for confidential advice and support
A full annual health check to keep you at your best
A flexible benefits platform - from life assurance and learning opportunities to retail discounts and cinema tickets
A genuine people-first culture where your growth and wellbeing come first
Performance-related bonus scheme to reward your contribution
Regular socials - from team get-togethers to all-company celebrations, with each department owning a budget for their events
The opportunity to attend group conferences, away days and learning forums both in the UK and abroad - network with other talent

We’ve created a welcoming office environment, with well-stocked kitchens offering free breakfast, fresh fruit, hot and cold drinks, and a range of tuck shop goodies to keep you fuelled throughout the day.

Kinetic is an equal opportunity employer, fostering diversity and committed to creating an inclusive environment for all employees.

Apply Now

Refine Your Search

conference manager jobs in princes risborough, bkm

Customer Experience Manager (EMEA)

Conference Business Development Manager

Office Manager & Team Assistant

Night Supervisor (Live-in Accommodation available)

Senior Manager, Corporate Communications (UK)

Senior Business Development Manager

Project Manager

Court- Based Independent Domestic Violence Advisor (IDVA) One Year Contract- Maternity Leave Cover

Senior Sales & Events Co-Ordinator

Assistant Bar Manager

Senior Product Manager

Marketing Executive

Product Operations Manager

Sales & Events Co-Ordinator

Senior Journal Manager

Trade Marketing Executive

Product Owner

Young People's Supported Accommodation Manager

Customer Success Program Lead

Research Integrity Manager

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