Technical manager Work, Jobs in Prudhoe Ne42 (with Salaries)

Incident Manager
Giacom —Prudhoe
- £30,000 - £35,000 a year
- Hybrid work
- Maintenance
- SQL
- Agile
- Annual leave
Quick apply
Finance Support Officer
Forestry Commission —Hexham
- £30,105 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
8d
Head of Contracts and Operations - Driving Theory Test
Driver and Vehicle Standards Agency —Newcastle upon Tyne
- £57,515 a year
- Part-time
- Hybrid work
- Analysis skills
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
7d
Head of Training Delivery - Frontline Services
Driver and Vehicle Standards Agency —Gosforth
- £57,515 a year
- Part-time
- Hybrid work
- Master's degree
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
Cloud Infrastructure Engineer - AWS
Giacom —Prudhoe
- £45,000 - £49,000 a year
- DevOps
- AWS
- Scripting
- Annual leave
Quick apply
Management Accounts - Finance Manager - AC3
Parkdean Resorts —Newcastle upon Tyne
- £55,000 a year
- Accounting
- Communication skills
- Resort
- Store discount
- Employee assistance programme
Quick apply
Account Manager
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- Sales
- ERP systems
- IT
Quick apply
Finance Team Leader
Forestry Commission —Hexham
- £33,854 a year
- Full-time
- Presentation skills
- Continuous improvement
- Travel
8d
Head of AI Delivery
Infected Blood Compensation Authority —Newcastle upon Tyne
- £58,655 a year
- Full-time
- Presentation skills
- Software development
- AI
- Annual leave
8d
Engineering Maintenance Manager - Stockton-on-Tees, UK, RME
Amazon UK Services Ltd. —Sunderland
- Full-time
- Data analysis skills
- Maintenance
- English
IT Support Specialist
Authentix, Inc. —Consett
- Full-time
- Microsoft Powerpoint
- Microsoft Outlook
- Windows
Quick apply
Reliability Maintenance Engineering Area Manager , RME
Amazon UK Services Ltd. —Sunderland
- Weekend availability
- Microsoft Word
- Microsoft Excel
- Engineering
- Flexible schedule
Regional Learning & Development Lead
Swim Sports Company Ltd —Newcastle upon Tyne
- From £30,000 a year
- Weekend availability
- Hybrid work
- Driving
- Travel
Quick apply
14d
Account Manager
TEMLA LASER —Washington
- £38,000 - £45,000 a year
- Full-time
- Sales
- Business development
- Computer networking
- Free parking
Quick apply
Engineering Technical Team Leader
Newcastle University —Newcastle upon Tyne
- £36,636 - £46,049 a year
- Full-time
- Engineering
- Laboratory experience
- Project management
8d
Governance Manager
gentoo —Sunderland
- £62,000 a year
- Full-time
- Hybrid work
- Organisational skills
- Leadership
- Communication skills
- Annual leave
8d
Storeman
Mitie —Newcastle upon Tyne
- Full-time
- Computer literacy
- Organisational skills
- IT
Programme Advisory – Business Case & Funding Advisory (Defence Sector)
Turner & Townsend —Newcastle upon Tyne
- Full-time
- Hybrid work
- Management
- Master's degree
- Business development
Quick apply
Ecologist - Biodiversity
Forestry Commission —Hexham
- £33,854 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Applied AI Engineer – Prompting & Evaluation
KERRIDGE COMMERCIAL SYSTEMS CORP —Newcastle upon Tyne
- Full-time
- ERP systems
- Master's degree
- APIs
Quick apply

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technical manager jobs near prudhoe ne42

Incident Manager

Giacom -
Prudhoe

Quick apply

Job details

£30,000 - £35,000 a year

Benefits

Annual leave
Company pension

Qualifications

Incident management
Maintenance
SQL
ITIL
Agile
Problem management
Root cause analysis

Full job description

Giacom is the only provider of Comms, Cloud, Hardware and Billing through one platform.

Our platform connects technology resellers and service providers to the best IT, Comms and Cloud products and services so they can create brilliant technology solutions for UK businesses.

Platform Operations and in turn the Incident & Change Team is responsible for the performance, stability, reliability, and security of our customer facing platforms across Marketplace, Integrations & Tools. It is a multi-disciplined department consisting of Platform TechOps Engineers, Platform DevOps Engineers, and Platform Technical Specialists who work closely with the other departments and teams across Platform Product, Platform Delivery & Engineering, and the wider business.

This is a technical and varied role offering the successful candidate the opportunity to work with all stakeholders across the business, very much in a value-add capacity. Responsible for incident response and continuous improvement of support processes, you will help support the other areas of Platform as they develop and run infrastructure, COTS Products, and Services for our applications. Our aim is to provide excellent customer service by ensuring platform stability and availability.

What you'll be doing

Responsible for running Major Incidents across the business that affect our trading platform
Manage and take ownership of Incidents, and defects across the platforms.
Engaging with Management & Stakeholders.
Leading the root cause analysis and creation of incident post-mortems off the back of service restoration.
Accountable for proactively managing and prioritising ticket queues and ensuring that all incidents and requests are accurately logged and updated in accordance with our SLA’s and procedures within our ITSM system.
Contribute effectively to the establishment and maintenance of the Security and Technology departmental knowledge, documenting clear instructions and known fixes.
Participate in the on-call rota, being available 24/7 when scheduled to be on call

Skills, Qualifications, and Experience

Proven experience in a Support or Service Desk role.
Solid understanding and practical application of ITIL principles is essential, particularly in Incident and Problem Management.
Demonstratable experience within the support space
Demonstratable experience within the Incident & Problem space.
Client-centric approach with ability to be flexible with workload patterns.
A working knowledge of SQL
Demonstratable experience with Incident Management tools and processes across Agile spaces.
A driven and enthusiastic individual with a keen interest in technology and the ability to organise and self-manage.

What's in it for you?

Hybrid working
Investment in your future career with a variety of learning and development opportunities.
No dress code - embrace the freedom to bring your whole self to work.
25 days annual leave, plus bank holidays. You'll even get your birthday off, too!
A pension plan for your future.
Complimentary refreshments in all our offices.

For a comprehensive list of all our benefits, click here.

Diversity and equality lie at the heart of our values. As an equal opportunities and disability-confident employer, we encourage applications from all eligible candidates, regardless of their backgrounds. We firmly believe that diversity enriches and strengthens our team with a variety of perspectives that drives innovation.

Quick apply

Refine Your Search

technical manager jobs in prudhoe ne42

Incident Manager

Finance Support Officer

Head of Contracts and Operations - Driving Theory Test

Head of Training Delivery - Frontline Services

Cloud Infrastructure Engineer - AWS

Management Accounts - Finance Manager - AC3

Account Manager

Finance Team Leader

Head of AI Delivery

Engineering Maintenance Manager - Stockton-on-Tees, UK, RME

IT Support Specialist

Reliability Maintenance Engineering Area Manager , RME

Regional Learning & Development Lead

Account Manager

Engineering Technical Team Leader

Governance Manager

Storeman

Programme Advisory – Business Case & Funding Advisory (Defence Sector)

Ecologist - Biodiversity

Applied AI Engineer – Prompting & Evaluation

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