Client services manager Work, Jobs in Purfleet, Ess (with Salaries)

Help Desk Operations Manager
Go Fix Mechanical & Drainage Services —Dartford
- £40,000 - £55,000 a year
- Overtime
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
2d
Client Engagement Manager
Monotype —London
- Full-time
- Analysis skills
- Travel
- Mentoring
Head of CS - Under 18s Services
CareADHD —Canary Wharf
- £55,000 - £60,000 a year
- Hybrid work
- Sales
- Leadership
Quick apply
Customer Success Manager
Mears Group —Dartford
- Up to £50,000 a year
- Monday to Friday
- Management
- Customer service
- Maintenance
- Annual leave
- Employee discount
12d
Client Services Manager
Rapport —London
- £50,000 - £52,000 a year
- Full-time
- Data analysis skills
- Hotel
- Project management
- Employee assistance programme
Client Services Manager
Qureos Inc —London
- £48,000 - £64,000 a year
- Full-time
- CRM software
- Marketing
- Microsoft Office
- Annual leave
Client Success Manager - Fully Remote
Impact Clients —London
- £8,000 - £12,000 a month
- Full-time
- Remote
- Google Suite
- Sales
- English
Quick apply
Corporate Guest Services Manager
Portico Corporate Reception Management —London
- £50,000 a year
- Full-time
- Leadership
- Annual leave
- Life insurance
Quick apply
5d
Guest Services Manager
Rapport —London
- £53,000 - £55,000 a year
- Full-time
- Hospitality
- Employee assistance programme
1d
Client Resident Liaison Officer - Social Housing
Sureserve —Dartford
- £28,000 - £32,000 a year
- Microsoft Outlook
- Microsoft Office
- Administrative experience
- Annual leave
- Employee assistance programme
Quick apply
Client Services Manager
HeadFirst B.V. —London
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
Quick apply
9d
Client Services Manager
The Pure Gold Company —London
- £40,000 - £50,000 a year
- Full-time
- Hybrid work
- Management
- Sales
- Customer service
- Annual leave
Quick apply
Junior Account Manager (Customer Support)
Socialbear —London
- £30,000 - £35,000 a year
- Full-time
- Hybrid work
- Customer service
- Project management
- Presentation skills
Quick apply
Client Services Manager
Nuffield Health —London
- Up to £31,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee discount
- Gym membership
2d
Customer Success Manager
LM Talent Solutions —London
- £45,000 - £50,000 a year
- Full-time
- Hybrid work
- Salesforce
- Financial services
- In-person
- Work from home
- Referral programme
Quick apply
14h
Client Services Manager
Impellam Group —London
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
9d
Customer Support Manager
WeMaintain —London
- £50,000 - £60,000 a year
- Hybrid work
- Maintenance
- Contracts
- Leadership
Quick apply
CLIENT MANAGER
Further Group —London
- Communication skills
Customer Experience Manager
Gaia —London
- £38,000 - £45,000 a year
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
Quick apply
10d
Client Services Manager
Wasserman Media Group LLC —Orpington
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel

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client services manager jobs near purfleet, ess

Help Desk Operations Manager

Go Fix Mechanical & Drainage Services
Dartford

Quick apply

Job details

Full-time
£40,000 - £55,000 a year
2 days ago

Benefits

Company pension
Pay rise

Qualifications

Microsoft Word
Microsoft Excel
Microsoft Outlook
Microsoft Office
Organisational skills
Communication skills
Help desk

Full job description

Due to continued Investment and growth, an exciting opportunity for a Help Desk Operations Manager has arisen. This job would be ideal for someone with extensive help desk experience & knowledge in running & managing a busy help desk together with managing a team of engineers & operatives.

PROBLEM SOLVERS WITH A CAN-DO ATTITUDE NEED ONLY APPLY

Go-Fix Mechanical & Drainage Services provide drainage, plumbing, ground works, vacuum tanker and other various key maintenance services for a broad range of clients in Greater London & the surrounding counties.

As the help desk operations manager, you will be expected to deliver a high standard of work with excellent customer service
To manage a team of help desk operatives carrying out varied tasks including running & updating client portals, ensuring WIP numbers are managed & delegated accordingly
Updating key account clients & working alongside the accounts team in order to ensure works, call outs & projects are brought to the correct conclusions
Able to prioritize workloads, Multitasking is a must as we are a fast paced reactive help desk
Excellent organisational skills, able to work to deadlines and work under pressure
Excellent telephone manner
Great management & communication skills - able to deal with customers and all levels
Proficient in Microsoft Office programs excel Outlook and Word
Have the ability to pick up new processes, retain and process Information
Ability to be part of a team and carry out of variety of tasks
The ability to work on own as well as managing a team & manage time effectively and efficiently

Requirements

Monitoring mailboxes
Running a team of help desk administrators
Managing a number of client portals & updating clients accordingly
Login and following up of emergency call out orders & PO’s
Ensuring all jobs from previous evenings and weekends are updated
Answering high volume inbound calls, assisting customers with specific inquiries and job bookings
Operating uploading and updating jobs on our company job management system
Updating worksheets with changes and statuses of each job
Ability to prioritize his own workload to meet deadlines
Providing of level of support to the help desk administrators & operations managers
Providing clients with updates on the progression of jobs and projects
Working to time scales as part of a high performing team
Working alongside operations managers within the business & reporting to directors on a weekly basis
Monday to Friday 7.30 am to 5.30 pm plus the requirement of overtime as needed
Out of hours Escalations being 1 evening per week plus 1 weekend per month

Salary

£40'000 - £55'000 + Over time (Based on experience)

Benefits

Full uniform & PPE provided
Company vehicle & fuel card
Company Iphone & IPad provided
Progression & salary increases based on performance
Free Perk-box subscription
Additional holiday benefit
Company pension
Be part of a strong up & coming business that is experiencing year on year growth

Quick apply

Refine Your Search

client services manager jobs in purfleet, ess

Help Desk Operations Manager

Client Engagement Manager

Head of CS - Under 18s Services

Customer Success Manager