Loan servicing Work, Jobs in Purley, Gtl (with Salaries)

Loan Administrator
Step One Finance —Woking
- Full-time
- Microsoft Excel
- Customer service
- Computer skills
Quick apply
Secondary loan trading (SLT)
Capgemini Sogeti —London
- Hybrid work
- AWS
- Accounting
8d
Secondary loan trading (SLT)
Capgemini —London
- Hybrid work
- AWS
- Accounting
8d
Showroom Sales Assistant / Bench Locksmith - Guildford
Banham —Guildford
- £28,000 a year
- Contracts
- Annual leave
- Employee assistance programme
Awards and Progression Officer
SOAS University of London —London
- £35,749.57 - £42,207.57 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Administrative experience
- Annual leave
- Employee assistance programme
10d
Governance Manager
University College London —London
- £54,931 - £64,644 a year
- Full-time
- Management
- Communication skills
- Annual leave
- Employee assistance programme
8d
Assessment Lead Officer (INTERNAL)
SOAS University of London —London
- Full-time
- Hybrid work
- University
- School
- Annual leave
- Employee assistance programme
9d
Research Technician
Imperial College London —South Kensington
- £41,005 - £45,616 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Associate PI Broker
Gallagher —London
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Life insurance
Loan IQ Product Owner
Luxoft —London
- English
- APIs
- Agile
Senior Account Manager, Hospitality
Right Formula —London
- £500 a day
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Hospitality
- Microsoft Excel
- Annual leave
- Employee assistance programme
Senior Customer Success Account Manager (12-month FTC)
Finova —London
- Hybrid work
- Financial services
- Annual leave
- Employee assistance programme
Collections Specialist
Updraft —London
- Full-time
- Hybrid work
- Financial services
- AI
- Communication skills
Quick apply
Deputy Head of Executive Governance
University College London —London
- £68,284 - £76,244 a year
- Full-time
- Annual leave
- Employee assistance programme
8d
Broker Support
Gallagher —London
- Microsoft Office
- Accounting
- Organisational skills
- Employee stock purchase plan
- Life insurance
11d
The Sustainable Partnership – 360 Senior Associate
The Sustainable Partnership —London
- Sales
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Associate/Senior Associate Lending Solutions Asset Management
Arrow Global Group —London
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Excel
- Communication skills
Quick apply
PPC Specialist
the7stars and Bountiful Cow —London
- Hybrid work
- Mentoring
- Employee assistance programme
- Gym membership
Quick apply
Senior Associate, Credit Administration EMEA
Trimont Europe Limited —London
- Hybrid work
- Administrative experience
- Analysis skills
- Organisational skills
London – Long Term Internship 2026 – Credit E-Trading
BNP Paribas —London
- Full-time
- Hybrid work
- Machine learning
- Organisational skills
- Internship
- Employee assistance programme

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Loan Administrator

Step One Finance -
Woking

Quick apply

Job details

Permanent | Full-time

Qualifications

Microsoft Excel
Customer service
Computer skills
Banking

Full job description

We are seeking a talented and motivated full-time Loan Administrator to join our Customer Service team at an exciting time of business growth and transformation.

Located just a two-minute walk away from the Woking town centre, Step One Finance provides challenging and rewarding careers. We achieve this by offering continuous learning and development, collaborative teamwork environment and exposure to a wide variety of work.

Imagine and shape your future at Step One Finance Limited where you can grow professionally, in a diverse and inclusive workplace that rewards your contribution.

Step One Finance is proud to be an equal opportunity employer, and we take affirmative action to create a more inclusive and equitable world of work.

Your role:

To provide Step One’s customers with assistance if they raise a query or require information.
To provide relevant statements to customers in a timely manner in accordance with regulatory guidelines.
To contact customers in respect of overdue balances, payments, fees and charges to ensure they remain informed.
To read, understand and work in accordance with both the Company’s secured and unsecured policies and processes.
To ensure the accuracy of customer and loan related data is captured during the loan administration process on our inhouse system.
To establish and maintain an effective working relationship with key 3rd party business partners.
To ensure that all mandatory training is undertaken in the time period set by the business.
To conduct inbound and outbound calls with customers and 3rd party business partners in a friendly and professional way and behave in a manner that ensures Step One customers are treated fairly.
To accurately correspond with customers via letter and/or email in order to answer their queries.
To recognise and identify customers complaints and escalate them accordingly.
To recognise when a customer is ‘vulnerable’ and provide them with available forbearance options.
To assist customers who are in arrears by providing information and options available to them.
To escalate to management, accounts where all options to recover monies have been exhausted and legal action may be required.
To work with the Senior Servicing Manager in relation to any other ad hoc queries.
To report incidents that may have a customer impact to the Head of Compliance in a timely manner.
To report Data Protection breaches within 24 hours to the Head of Compliance.
To assist in the identification of Step One being used to facilitate financial crime and refer to the MLRO or Deputy MLRO in the event that you are suspicious.

Key skills:

Previous financial sector/Banking experience would be an added advantage.
Previous customer service experience would be an added advantage.
Proficient computer skills - MS Excel

Person Requirements

A strong team player with a friendly, professional approach
Proactive and self-motivated with a “can-do” attitude
Pragmatic, flexible, and solutions-focused
Committed and conscientious, with a drive to deliver results
Honest, reliable, and operates with integrity

Why Join Us?

Competitive salary
The chance to be a key part of a growing company
A dynamic and supportive team culture where your contributions are truly valued
Comprehensive range of the employee benefits- subject to scheme rules

Step One Finance does not offer visa sponsorship; therefore, all candidates must have a valid right to work in the UK.

Quick apply

Refine Your Search

loan servicing jobs in purley, gtl

Loan Administrator

Secondary loan trading (SLT)

Secondary loan trading (SLT)

Showroom Sales Assistant / Bench Locksmith - Guildford

Awards and Progression Officer

Governance Manager

Assessment Lead Officer (INTERNAL)

Research Technician

Associate PI Broker

Loan IQ Product Owner

Senior Account Manager, Hospitality

Senior Customer Success Account Manager (12-month FTC)

Collections Specialist

Deputy Head of Executive Governance

Broker Support

The Sustainable Partnership – 360 Senior Associate

Associate/Senior Associate Lending Solutions Asset Management

PPC Specialist

Senior Associate, Credit Administration EMEA

London – Long Term Internship 2026 – Credit E-Trading

I want to receive the latest job alerts for loan servicing in purley, gtl

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