Accommodation Host
Firle Place, Firle Estate, Lewes, East Sussex
Fixed Term Seasonal Contract until 15 November 2026
22 paid hours per week
£14.00 per hour
Immediate start available (subject to interview and referencing)
Every day is different. Join Firle Estate on a fixed term seasonal contract as an Accommodation Host and help deliver exceptional guest experiences while working within one of Sussex’s most beautiful historic estates.
As Accommodation Host, you will welcome guests, oversee accommodation standards, respond to guest enquiries and help ensure every property is beautifully presented for each arrival.
This is a varied and rewarding role that combines warm, professional hospitality with practical housekeeping responsibilities. You’ll help prepare accommodation for arriving guests, support changeovers, strip and make beds, carry out quality inspections, report maintenance issues, respond to guest enquiries, and assist with the preparation and service of food and drinks when required. We’re looking for someone who is proactive, organised and takes genuine pride in presenting beautiful accommodation and delivering exceptional guest experiences. An eye for detail and a willingness to get involved wherever needed are essential.
Working Pattern
23 hours on site each weekend, including one hour of unpaid rest breaks (22 paid hours per week).
- Friday: 2.00 pm to 8.00 pm
- Saturday: 6.00 am to 2.00 pm
- Sunday: 7.00 am to 4.00 pm
Additional hours may be available during weddings, events and peak periods.
Please note: Due to the rural location of Firle Estate, applicants must hold a full UK driving licence, have access to their own vehicle and be confident driving manual company vehicles where required.
The Role Includes
- Welcoming guests and helping them settle into their accommodation.
- Preparing accommodation for arrivals and departures.
- Carrying out routine cleaning and accommodation changeovers.
- Stripping and preparing beds between guest stays.
- Carrying out accommodation inspections.
- Responding to guest enquiries and resolving issues.
- Reporting maintenance concerns and helping maintain exceptionally high presentation standards.
- Supporting the Weddings and Venues team during busy periods, weddings and estate events.
We’re Looking For Someone Who
- Loves providing excellent customer service.
- Has excellent attention to detail.
- Is practical, proactive and organised.
- Enjoys problem solving and taking ownership.
- Is comfortable undertaking housekeeping and accommodation preparation duties.
- Can work independently as well as part of a wider team.
Essential Requirements
- Previous experience in hospitality, accommodation or guest services.
- Confidence dealing with guest enquiries and unexpected situations.
- Full UK driving licence.
- Access to your own vehicle.
- Confident driving manual company vehicles where required.
Desirable
- First Aid qualification.
- Experience identifying and reporting maintenance issues.
- Experience working within hotels, holiday accommodation, visitor attractions or heritage properties.
What We Offer
- £14.00 per hour.
- Company pension scheme with 8% employer contributions, subject to the usual auto enrolment rules.
- 28 days annual leave, including bank holidays, calculated on a pro rata basis according to contracted hours.
- Opportunity to work within one of Sussex’s most beautiful historic estates.
- Opportunities for additional hours during weddings, events and peak periods.
If you enjoy delivering exceptional customer service, take pride in maintaining high standards and would like to join a friendly and supportive team within one of Sussex’s most beautiful historic estates, we’d love to hear from you.
How to Apply
Please answer the screening questions and submit your CV together with a covering letter via Indeed, outlining your relevant experience and why you would like to join Firle Estate.
Please note:
- Applications submitted without answering the screening questions and a covering letter will not be considered.
- To ensure all applications are managed fairly, please apply via Indeed only.
- Applications or enquiries made directly to Firle Estate regarding this vacancy will not be considered.
Job Type: Part-time
Pay: £14.00 per hour
Benefits:
Application question(s):
- Do you have a full UK driving licence and access to your own vehicle?
- This role includes regular Friday, Saturday and Sunday working. Are you able to commit to the advertised working pattern throughout the fixed term contract, if required?
- Do you have experience in hospitality, guest services, housekeeping, hotels, holiday accommodation or similar customer facing role?
Work Location: In person
