Client experience manager Work, Jobs in Quarndon, Dby (with Salaries)

Traffic Management Support Coordinator
Go Traffic Management —Derby
- £33,046 a year
Quick apply
Operations Manager
Mitie —Derby
- £40,000 a year
- Full-time
- Management
- Leadership
- Communication skills
Account Manager - Derby
One Big Circle —Derby
- £40,000 - £45,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
7d
Business Operations & Compliance Manager
Gratton Construction Limited —Derby
- £30,000 - £42,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Annual leave
Quick apply
5d
Apprenticeship HR Trainer and Skills Coach
Nine Dots Development —Derby
- £33,000 - £39,000 a year
- Full-time
- Travel
- Human resources
- Mentoring
Quick apply
4d
Facilities Manager
JLL —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Commercial Lead - Property and Facilities Management
Metropolitan Police —Kilburn
- £74,766 - £77,775 a year
- Full-time
- Hybrid work
- English
- Project management
13d
Site Supervisor
RMB Contractors Ltd —Belper
- Up to £25 an hour
- Weekend availability
- Civil engineering
- Management
- English
Quick apply
5d
Facilities Manager
NAB-Jones Lang LaSalle Services —Derby
- Full-time
- Management
- Data analysis skills
- Microsoft Office
Quick apply
Customer Liaison Officer
Network Plus —Alfreton
- Customer service
- Supervising experience
- Leadership
Quick apply
Project Manager - Arb Utility
Ground Control —Derby
- Full-time
- Hybrid work
- Project management
- Team management
- Organisational skills
- Annual leave
- Life insurance
Quick apply
Senior Commercial Manager
Assystem —Derby
- Contracts
- Leadership
- Annual leave
- Referral programme
Senior Commercial Consultancy Manager - Defence
Mace —Derby
- Full-time
- Hybrid work
- Contracts
- Communication skills
- Annual leave
23h
Onboarding Move Manager
LRG —Derby
Quick apply
Lettings Property Manager
Boxall Brown & Jones —Derby
- Full-time
- Customer service
- Driving
- Organisational skills
Quick apply
6d
Digital Marketing Manager
Lidder Care —Mansfield
- £40,000 - £45,000 a year
- Full-time
- CRM software
- Analysis skills
- Project management
Quick apply
11d
Property Manager
Midland Lettings Ltd —Derby
- £24,500 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
6d
Clinic Manager
Therapie Clinic —Derby
- £37,000 - £45,000 a year
- Sales
- Customer service
- Mentoring
- Paid training
- Annual leave
Compliance Coordinator
JAA-Jones Lang LaSalle Limited —Derby
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Data analysis skills
Quick apply
10d
Business Manager - Commercial Cleaning
PARAGON COMMERCIAL CLEANING LTD —Derby
- Up to £38,000 a year
- Weekend availability
- Management
- Supervising experience
- In-person
Quick apply
6d

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Traffic Management Support Coordinator

Go Traffic Management -
Derby

Quick apply

Job details

Permanent
£33,046 a year

Full job description

Description

Provide Back Office support and customer service for the receiving and processing of Traffic Management requests through to correct invoicing for both external and internal clients. Ensure that clients are invoiced correctly reducing potential rework and the need to raise credit notes. Engage with and support the Operations Team to facilitate smooth customer services.

Hours for this role will be 07.00 - 17.00

Key Responsibilities

Request, monitor and chase when necessary, all requested Traffic Management (TM) CAD Drawings.
Provide full customer service support and proactively answer customer enquiries.
Dedicated resource for nominated clients.
Complete and maintain live Ops Boards daily.
Complete Job Requests via customer portals.
Ensure client KPIs are met.
Assist Agents / GTM TM Operatives in gaining ETA’s and report on any potential issues to the Depot Managers.
Cross-check between Mod+ Forms and InspHire for any anomalies and to ensure correct invoicing.
Check site clears from the previous night each morning to ensure all equipment has been lifted and accurately feedback to our clients.
Reconcile ‘What’s Out Where’ Reports for allocated clients.
Liaise with subcontractors for assistance with works.
Liaise with your colleagues within the team and assist each other when necessary to ensure everybody’s workload is completed by close of play.
Pass any errors to the relevant Depot Supervisor / Depot Manager.
Inform Depot Supervisor / Depot Manager of any upcoming jobs upon receipt.
Liaise directly with the client to highlight any potential issues and provide relevant feedback where required
Send daily reports to the client to monitor KPI’s
Be responsible for investigating council defects and action accordingly in line with current legislation
Review reports from the commercial team to ensure correct payments are made
Coordinate the planning and deployment of traffic management in line with client demands.

Experience and Qualifications

Self organisation and prioritising – job holder should demonstrate the ability to organise their work in such a way that tasks are completed accurately and on time. Including managing reactive workloads.
Record keeping – job holder should be able to demonstrate records of work undertaken and completed as well as work in progress.
Use of work tools – job holder should demonstrate competence using all work tools.
Initiative and confidence – job holder should be able to demonstrate a willingness to contribute new ideas to improve things and should be able to determine when to refer a matter to someone else or whether to deal with it themselves. Job holder should be confident attending daily teams meetings with the client to discuss planned works.

Salary and Benefits

We offer a competitive salary based on experience along with a full benefits package.

Network Plus is proud to be an Equal Opportunity Employer. We celebrate diversity and do not discriminate based on race, religion, colour, nationality, sex, sexual orientation, age, veteran status, disability status, or any other applicable characteristics protected by law.

We are Armed Forces-friendly. We welcome applications from ex-Armed Forces personnel, reservists, armed forces veterans, cadet instructors and military spouses/partners.

We understand that privacy and the security of your personal information is extremely important. By applying for this role, you agree to the terms of our privacy policy.

About Go Traffic Management

Go Traffic Management has been serving traffic management solutions to clients since 2008, and are now one of the UK’s largest traffic management providers. Our services are delivered from our 22 regional depots, through our dedicated team of 200 employees and support network of approved suppliers.

At Go Traffic Management, we have a reputation for providing clients with extensive, well-planned, and expertly delivered solutions for projects and schemes of all sizes. We pride ourselves in meeting (and often exceeding) clients’ expectations in a professional and cost-effective manner, which is a strategy that has resulted in our long-standing working relationships with clients, partners, and stakeholders.

Be: SAFE - Go Traffic Management

Our Be: SAFE campaign actively encourages our workforce to work safely and avoid unsafe acts and conditions by following four basic rules.

Quick apply

Refine Your Search

client experience manager jobs in quarndon, dby

Traffic Management Support Coordinator

Operations Manager

Account Manager - Derby

Business Operations & Compliance Manager

Apprenticeship HR Trainer and Skills Coach

Facilities Manager

Commercial Lead - Property and Facilities Management

Site Supervisor

Facilities Manager

Customer Liaison Officer

Project Manager - Arb Utility

Senior Commercial Manager

Senior Commercial Consultancy Manager - Defence

Onboarding Move Manager

Lettings Property Manager

Digital Marketing Manager

Property Manager

Clinic Manager

Compliance Coordinator

Business Manager - Commercial Cleaning

I want to receive the latest job alerts for client experience manager in quarndon, dby

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