Insight manager Work, Jobs in Queensferry, Edh (with Salaries)

General Manager of Passenger Assistance
OCS Group —Edinburgh
- Monday to Friday
- Remote
- Leadership
- Communication skills
Quick apply
Operations Support Manager
CitySprint —Edinburgh
- £41,000 - £50,000 a year
- Full-time
- Travel
- Communication skills
- Annual leave
Quick apply
7d
Strategy Manager
National Westminster Bank PLC —Edinburgh
- £50,480 - £75,720 a year
- Full-time
- Hybrid work
- Hotel
- Analysis skills
- Project management
- Annual leave
7d
L&D Systems & Projects Co-ordinator
Apex Hotels Ltd —Edinburgh
- Part-time
- Hybrid work
- Travel
- Human resources
- Employee assistance programme
- Employee discount
Quick apply
7d
Strategic Change Manager
Scottish Environment Protection Agency —Holytown
- £69,795 - £76,740 a year
- Full-time
- Leadership
- Negotiation
- Annual leave
- Employee discount
B2B Marketing Manager
Origin Fitness UK —Newbridge
- £35,000 - £40,000 a year
- Full-time
- CRM software
- Social media management
- IT
Quick apply
12d
Head of Strategic Resourcing and People Operations
Companies House —Edinburgh
- £74,089 - £80,300 a year
- Full-time
- Management
- Presentation skills
- Travel
- Annual leave
9h
Employer Brand Manager
Vets Now —Dunfermline
- Up to £40,000 a year
- Hybrid work
- Marketing
- Annual leave
1d
Housing and Communities Manager
Link Group Limited —Livingston
- £56,644 - £62,229 a year
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Travel
- Employee assistance programme
- Employee discount
2d
People and Culture Manager
Children First —Edinburgh
- £44,087 - £50,726 a year
- Full-time
- Hybrid work
- Human resources
- IT
- Communication skills
- Annual leave
- Employee discount
Quick apply
7h
Project Manager
AliveDx —Penicuik
- Full-time
- Microsoft Office
- Bachelor's degree
- IT
Regulations Enforcement Manager
Public Sector Resourcing —Edinburgh
- Full-time
- Communication skills
Communications and Public Affairs Manager
Scottish Legal Aid Board —Edinburgh
- From £61,820 a year
- Full-time
- Project management
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
9d
Hospitality Stock Auditor
Venners Limited —Bathgate
- From £25,600 a year
- Overtime
- Microsoft Word
- Hospitality
- Microsoft Excel
- Flexitime
- Work from home
Quick apply
Product Manager
Ingenico —Dalgety Bay
- Computer Science
- Engineering
- Analysis skills
External Communications & Content Manager
Nadara —Edinburgh
- Full-time
- Spanish
- English
- Communication skills
Variable Compensation Manager
National Westminster Bank PLC —Edinburgh
- £61,000 - £91,500 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
4d
Sr. Product Manager
Veranova L P —Edinburgh
- Full-time
- Master's degree
- Bachelor's degree
- APIs
- Annual leave
- Life insurance
Quick apply
Senior Manager, Customer Success — Power & Tech
Wood Mackenzie Limited —Edinburgh
- Hybrid work
- Mentoring
- Leadership
- Communication skills
Quick apply
Third party and Operational Resilience Risk Manager
Standard Life —Edinburgh
- Up to £70,000 a year
- Hybrid work
- Annual leave
2d

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General Manager of Passenger Assistance

OCS Group -
Edinburgh

Quick apply

Job details

Permanent

Qualifications

Leadership
Communication skills

Full job description

About The Company:

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.

Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

Why Work for OCS?

✅Award-Winning Employer: Ranked 36th on Glassdoor’s Best Companies to Work For 2025 — we value and motivate our people.

Digital Learning: The OCS Academy offers digital courses and resources to help you build skills and grow your career.

Retail Perks With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.

Professional Growth: 600+ live learners across UK&I — Empowering colleagues with further development and qualifications!

Flexible Pay: Access a portion of earned wages before payday with our Wagestream App! (Contract Specific)

About The Role:

Predominantly Monday to Friday 09:00-17:30 with flexibility needed according to business requirements.

This role will be subject to full vetting requirements in line with the CAA and Airport's ID centre.

Role Purpose

The General Manager – Assisted Travel is responsible for setting the strategic direction and future development of Assisted Travel services. The role ensures services are compliant with CAA standards, financially sustainable, and continuously improving to meet future passenger demand.

Key Responsibilities

Lead the overall Assisted Travel strategy and future service model
- Ensure full CAA and regulatory compliance
- Oversee Assisted Travel performance against SLAs and service standards
- Develop long-term workforce and planning strategies
- Drive operational and financial efficiency
- Lead innovation and improvement initiatives
- Manage senior stakeholder relationships (airport, airlines, regulators)
- Own Assisted Travel governance, risk, and assurance processes
Champion passenger dignity, safety, and inclusion

Financial & Commercial

Accountable for Assisted Travel budgets and cost control

Balance service quality with productivity and efficiency

Support business planning and future investment cases

People Leadership

Build a strong, capable leadership team

Support training, engagement, and retention

Promote a positive safety and compliance culture

Skills & Experience

Senior leadership experience in aviation, transport, or regulated services

Good understanding of Assisted Travel or accessibility services

Experience working with regulators and complex stakeholders

Proven strategic and improvement leadership

Strong communication and decision-making skills

Success Measures

Consistent CAA compliance

Strong Assisted Travel performance and passenger satisfaction

Stable workforce and effective planning

Delivery of future improvement and innovation

Introduce and embed the new Assisted Travel On-Time Performance (OTP) measure to support ECAC guidance and airport punctuality objectives

Use OTP insight to drive efficiency through innovation, including digital task management, demand forecasting, and smarter workforce deployment

On-Time Performance (OTP) and Innovation Focus

The role is accountable for implementing and governing the Assisted Travel OTP measure in line with ECAC principles. This includes using performance data to improve punctuality, reduce handover delays, and deliver efficiencies through innovation without compromising passenger dignity, safety, or regulatory compliance.

How to Apply:

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

Quick apply

Refine Your Search

insight manager jobs in queensferry, edh

General Manager of Passenger Assistance

Operations Support Manager

Strategy Manager

L&D Systems & Projects Co-ordinator

Strategic Change Manager

B2B Marketing Manager

Head of Strategic Resourcing and People Operations

Employer Brand Manager

Housing and Communities Manager

People and Culture Manager

Project Manager

Regulations Enforcement Manager

Communications and Public Affairs Manager

Hospitality Stock Auditor

Product Manager

External Communications & Content Manager

Variable Compensation Manager

Sr. Product Manager

Senior Manager, Customer Success — Power & Tech

Third party and Operational Resilience Risk Manager

I want to receive the latest job alerts for insight manager in queensferry, edh

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