Hotel receptionist Work, Jobs in Rackheath, Nfk (with Salaries)

Hotel Receptionist
The Maids Head Hotel Ltd —Norwich
- From £12.75 an hour
- Part-time
- Hospitality
- Hotel
- In-person
- Employee discount
Quick apply
7d
Guest Service Assistant (Casual)
Holiday Inn Norwich North —Norwich
- £12.71 an hour
- Part-time
- Hospitality
- Bar
- Microsoft Office
- Employee discount
Quick apply
1d
Receptionist
Hotel Victoria Lowestoft Suffolk —Lowestoft
- £12.71 an hour
- Part-time
- Customer service
- English
- Administrative experience
- Free parking
- Employee discount
Quick apply
2d

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Hotel Receptionist

The Maids Head Hotel Ltd -
Norwich

Quick apply

Job details

Part-time
From £12.75 an hour
7 days ago

Benefits

Discounted or free food
Employee discount
On-site parking

Qualifications

Hospitality
Guest services
Phone etiquette
Hotel experience

Full job description

32 hours per week, working 4 days out of 7. Includes weekends and evenings.

SUMMARY OF THE JOB ROLE & PURPOSE:

To constantly deliver hotel policies and strategies.

To provide a high level of service and customer care.

To deliver high levels of revenue and control.

MAIN RESPONSIBILITIES
1. To ensure and deliver high levels of telephone service, enquiry handling, sales, welcome and hospitality.

2. To ensure a high level of knowledge of all company properties.

3. To conform to all rules and regulations outlined in the staff handbook in addition to those established by the General Manager.

4. To be polite and helpful to guests at all times.

5. To check in and out guests in speedily, accurately and politely.

6. To use guest’s name whenever and wherever possible.

7. To ensure the security and safekeeping with all gratuities.

8. To accurately take any messages, information, changes to reservations and pass it on to relevant department/staff.

9. To represent the Hotel at all times in a professional and knowledgeable manner.

10. To be fully conversant with:

Current room tariff midweek and weekend

Current conference tariffs

Any special offer

Hotel facilities and times of opening

Menu prices

11. To be fully aware of all guest services.

12. To be knowledgeable of whom to contact at all times for information which you personally are unable to answer.

13. To be conversant with and able to use all department equipment safely and effectively.

14. To abide by Health and Safety Regulations as required by Law

15. Any other reasonable requests

Job Types: Part-time, Permanent

Pay: From £12.75 per hour

Benefits:

Discounted or free food
Employee discount
On-site parking

Work Location: In person

Quick apply

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