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Trading Volunteer Coordinator

Isabel Hospice -
Welwyn Garden City

Apply Now

Job details

Part-time
£14,000 a year
15 hours ago

Benefits

Cycle to work scheme
Company pension
Employee assistance programme
Referral programme

Qualifications

Driving Licence
Administrative experience
Driving
Organisational skills

Full job description

We're looking for an enthusiastic and highly organised Trading Volunteer Coordinator to help shape and grow our incredible volunteer team across our retail stores, e-commerce operation, and Donation Centre.

This is a dynamic and rewarding role where no two days are the same. You'll be at the heart of our volunteer programme, inspiring new volunteers to join us, supporting them throughout their journey, and helping create an outstanding volunteer experience. Our volunteers are essential to the success of our services, and you'll play a key role in ensuring they feel welcomed, valued, motivated, and empowered to thrive.

Key Responsibilities

Lead volunteer recruitment and retention across multiple locations
Organise volunteer recruitment events and taster sessions
Support and nurture volunteers throughout their journey
Work closely with Shop Managers to maintain volunteer rotas and training compliance
Coordinate volunteer onboarding, mentoring, and administrative support
Maintain accurate volunteer records and databases
Promote volunteer recognition and engagement initiatives
Act as a key point of contact for volunteer enquiries and support
Support operational needs across stores and departments where required

About You

Excellent communicator with strong organisational skills
Ability to prioritise workload effectively
Strong administrative skills
Full driving licence and access to a car
Experience in volunteer coordination, retail, administration, or people support would be advantageous

This is an opportunity to make a genuine impact by helping us build and support a thriving volunteer community. You'll work with passionate colleagues, meet inspiring people, and play a vital role in delivering services that make a difference every day.

This is a 20-hour per week position, offering flexibility and variety, with occasional weekend working required. As the role involves travel between multiple locations, a full driving licence and access to a car are essential. Mileage and expenses will be reimbursed in line with company policy.

Benefits

27 days holiday plus bank holidays (pro rata)
Pension and life assurance schemes
Employee Assistance Programme for health and wellbeing support
Cycle to work scheme
Health Service Discounts
Refer a friend bonus

We reserve the right to close this job earlier if sufficient applications are received, so please apply early to avoid disappointment.

Successful applicants will be required to undertake a DBS check.

For details of our inclusion statement, please see our website https://joinus.isabelhospice.org.uk/vacancies

Apply Now

Refine Your Search

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Volunteer Coordinator (VOLUNTEER ROLE)

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