Veterinary receptionist Work, Jobs in Radley, Oxf (with Salaries)

Head Receptionist
Larkmead Veterinary Group —Didcot
- Weekend availability
- No experience needed
- Team management
- Human resources
- Annual leave
- Gym membership
Quick apply
1h
Receptionist
Vets for Pets —Abingdon
- Weekend availability
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Veterinary Receptionist (FTC)
IVC —Didcot
- Up to £16,000 a year
- Part-time
- Inventory control
- Travel
- Front desk
- Annual leave
- Employee discount
8d
Veterinary Receptionist
Vets for Pets —Newbury
- £22,568.00 - £26,436.80 a year
- Weekend availability
- Computer literacy
- Front desk
- Computer skills
- Employee discount
Veterinary Receptionist
DNAVetcare —Oxford
- Weekend availability
- Front desk
Veterinary Care Assistant
Vets for Pets —Newbury
- £22,568.00 - £26,436.80 a year
- Full-time
- Inventory control
- Computer literacy
- Patient care
- Employee discount
Veterinary Receptionist
LOWER EARLEY VETS —Lower Earley
- From £12.90 an hour
- Part-time
- Computer literacy
- Laboratory experience
- Front desk
- Annual leave
- Employee assistance programme
Quick apply
14d
Veterinary Receptionist – Small Animal Department SA Department
Hook Norton Veterinary Group —Hook Norton
- £12.71 - £13.45 an hour
- Full-time
- Hospitality
- Computer literacy
- Front desk
- Free parking
- Employee assistance programme

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veterinary receptionist jobs near radley, oxf

Head Receptionist

Larkmead Veterinary Group
Didcot

Quick apply

Job details

Full-time
1 hour ago

Benefits

Cycle to work scheme
Free flu jabs
Annual leave
Gym membership

Qualifications

Customer communication
Customer service call handling
Driving Licence
Front of house supervision
Operations management
Inbound customer enquiry call handling
Process improvement
No experience needed
Complaint handling
Performance management
Team management
Human resources
Front desk
Employee performance appraisals
Customer interaction
Training & development
Cash handling
Leadership
Rota coordination

Full job description

Head Receptionist

We are looking to employ a Head Receptionist to join our friendly team.

This role requires customer facing client care and line management experience.

This is a full-time post that would suit someone who puts the client at the heart of their role, veterinary experience is not necessary but experience in a busy, service focused environment is.

We are looking for someone with great leadership skills and who enjoys managing and developing others; someone invested in their team's success, and who consistently champions their wellbeing and professional growth.

Full training on our systems will be given to the successful candidate who will be expected to use their own initiative, have a full driving licence and be available to work across all our branches in South Oxfordshire.

This role is full time (37.5hpw) with 1 in 4 shifts on the weekend rota (a Saturday or Sunday) plus 1 Bank Holiday a year.

Key Responsibilities:

To line manage the reception team
To carry out team performance appraisals and HAIDS
To set clear and achievable goals with the reception team to ensure that standards are continually maintained and organisational goals are achieved
To perform a training needs assessment on a regular basis both at team and individual level
To investigate and respond to SA client complaints and concerns
To provide a high level of support to the SA clinical function including:
Co-ordinating all necessary functions within the reception team
Ensuring rotas are efficient and timely and meet the business needs
Maintaining accurate client records
Delivering a high standard of customer care across all branches
Telephone answering and ensuring that calls and queries are dealt with in a timely and efficient manner
Monitoring, improving and developing processes and individuals within the team
To facilitate the delivery of an effective debt collection process within the SA function, with the support of the accounts team
To engage with the Operations Management team and ensure the smooth, efficient running of the practice on a day-to-day basis
To handle payments and cashing up in line with practice protocol
To organise and chair reception meetings where necessary
To attend team and practice meetings as required
To assist in any other project as identified by the Practice Co-Ordinator client care lead or SLT

This is not an exhaustive list and is subject to review on a regular basis.

Larkmead Veterinary Group is a happy practice, with a good working relationship between all staff, and welcomes like-minded personnel.

Benefits Include:

Support to complete awards and become registered with the British Veterinary Receptionist Association
5 working weeks holiday
Loyalty holiday buying scheme (after 3 years service)
Generous pet discount scheme
Profit related bonus scheme
Long Service loyalty bonus scheme
Enhanced Maternity package
Mental Health & Wellbeing support service
Funded CPD & Professional Subscriptions
Staff social activities
Discounted membership rates for the Park Gym
Annual flu vaccination
Cycle to work scheme

If this sounds like you, please email your CV with a covering letter to [email protected]

Work Location: In person

Quick apply

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veterinary receptionist jobs in radley, oxf

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