Customer support & client services managers Work, Jobs in Rainham, Gtl (with Salaries)

Customer Service Coordinator
Sharpsmart —Rainham
- Full-time
- CRM software
- Customer service
- Microsoft Office
Quick apply
1d
Global Head of Customer Support
TeamViewer Germany GmbH —London
- Hybrid work
- Travel
- Leadership
- Employee discount
Quick apply
Customer Support - Manager, LONDON
nsave —London
- Full-time
- Communication skills
- Annual leave
- Gym membership
Quick apply
Customer Service Manager
Restore PLC —Dartford
- £50,000 a year
- Monday to Friday
- Customer service
- Continuous improvement
- Leadership
- Free parking
- Annual leave
10h
Customer Support Lead
Legl —London
- Hybrid work
- AI
8d
Head of Customer Experience
Curriculum Solutions —London
- £150 - £180 a day
- Part-time
- Remote
- CRM software
- Management
- English
- Work from home
Quick apply
6d
Team Leader Customer Service
Hedin Automotive London Ltd —Dartford
- £35,525 a year
- Rotating shift
- CRM software
- Management
- Customer service
- Annual leave
- Employee assistance programme
Founding Customer Experience Lead
Odin —London
- £75,000 - £102,000 a year
- Full-time
- Remote
- AI
- Annual leave
- Sick pay
12d
Customer Support Team Lead
Flatpay —London
- English
- Leadership
Quick apply
14d
Customer Support Manager
HIVED —London
- Supervising experience
- Travel
- In-person
6d
Customer Support Team Lead
LGDG GROUP —London
- Full-time
- Supervising experience
Call Centre Team Leader
Quest Medical UK Ltd —Brentwood
- £30,000 - £35,000 a year
- 8 hour shift
- CRM software
- Management
- Customer service
- Free parking
- Health & wellbeing programme
Quick apply
9h
EMEA Customer onboarding Lead
Digital Realty —London
- Full-time
- Customer service
- Supervising experience
- Bachelor's degree
Customer Service Lead
MAGIC —London
- Full-time
- Hybrid work
- Communication skills
- Work from home
Quick apply
Head of Customer Success - Intuitive
Banyan Software —Croydon
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply
14d
Customer Experience Manager - Connected
Wavenet —London
- Full-time
- Hybrid work
- Sales
Quick apply
14d
Customer Service Supervisor
Booker Group —Sidcup
- Customer service
- Supervising experience
- Team management
- Employee assistance programme
- Employee discount
Quick apply
1d
Customer Experience Manager
SURI —London
- Full-time
- Hybrid work
- Management
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Contact Centre Team Leader
Wandle Housing Association Limited. —London
- £40,000 a year
- Full-time
- Hybrid work
- Customer service
- Microsoft Office
- Analysis skills
4d
Customer Success Team Lead
Log my Care —London
- £70,000 - £75,000 a year
- Hybrid work
- Leadership
- Communication skills

I want to receive the latest job alerts for customer support & client services managers in rainham, gtl

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

customer support & client services managers jobs near rainham, gtl

Customer Service Coordinator

Sharpsmart -
Rainham

Quick apply

Job details

Permanent | Full-time
1 day ago

Qualifications

CRM software
Customer service
Business processes
Microsoft Office
Organisational skills
AI

Full job description

Sharpsmart is a leading provider of innovative waste management solutions, committed to delivering exceptional service and operational excellence. Our Spennymoor facility plays a vital role in supporting our healthcare clients by ensuring safe, efficient, and compliant waste disposal. We pride ourselves on fostering a collaborative and dynamic work environment where continuous improvement and customer satisfaction are at the forefront of everything we do.

The Customer Service Coordinator be responsible for delivering outstanding customer service at the Rainham facility. This role focuses on managing customer interactions, ensuring timely and effective resolution of customer requests and complaints, and driving customer satisfaction through proactive communication and support. The Customer Service Coordinator will work closely with internal teams to ensure a seamless customer experience and uphold Sharpsmart high standards of service.

What your role will involve

Effectively managing tasks and case/project ownership with team-members in a timely manner and holding yourself accountable to targets and dashboard metrics
Operational System facilitation including routine administration duties, maintenance and new customer/route/vehicle set up
Report, investigate and resolve (where applicable) customer requests and complaints ensuring a high degree of accuracy and timeliness in reporting and issue escalation
Ensures completion of all regulatory compliance and customer processes are completed on time and flagged if action or escalation is required.
Translate and adjust customer changes with production (physical communication on production floor)
Work closely with the Site Manager, Plant Supervisor and Transport Supervisor to ensure timely and efficient delivery is being met at all customer locations and driving process improvements where gaps are identified. Monitoring required include:
Customer account installation paperwork, scheduling, stock and logistics/service coordination is all executed on time
Liaising with customers and Operations Manager, as well as other department stakeholders on account changes (billing, field service. Sales and National CST)
Constantly look for new ways to better/improve customer and administrative processes and drive business-unit-level ownership of process improvement initiatives
Provide project and KPI accountability for team members and facilitate task and performance management discussions to strengthen the quality and timeliness of team deliverables

Candidate Profile

Minimum 3 years of experience within the customer service role
Experience of working in a similar operational/production environment
Ability to use Microsoft office packages to an intermediate level
Good planning and organizational skills with the ability to multitask and prioritise
Used to working in a fast paced environment
Experience of using CRM system and multiple reporting systems
Proven experience within process improvement

We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Quick apply

Refine Your Search

customer support & client services managers jobs in rainham, gtl

Customer Service Coordinator

Global Head of Customer Support

Customer Support - Manager, LONDON

Customer Service Manager

Customer Support Lead

Head of Customer Experience

Team Leader Customer Service

Founding Customer Experience Lead

Customer Support Team Lead

Customer Support Manager

Customer Support Team Lead

Call Centre Team Leader

EMEA Customer onboarding Lead

Customer Service Lead

Head of Customer Success - Intuitive

Customer Experience Manager - Connected

Customer Service Supervisor

Customer Experience Manager

Contact Centre Team Leader

Customer Success Team Lead

I want to receive the latest job alerts for customer support & client services managers in rainham, gtl

Related Searches

Explore jobs in more locations

What your role will involve

Candidate Profile

Jobseeker tools

Employer Tools

Browse

Stay Connected