Customer service supervisor Work, Jobs in Rainworth, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
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Sales - Supervisor
New Look —Nottingham
- Part-time
- Microsoft Word
- Communication skills
Supervisor
Smiggle —Sheffield
- Part-time
- Sales
- Merchandising
- Store discount
- Annual leave
Quick apply
Retail Supervisor - Full Time
Nottingham Castle RP —Nottingham
- £13.61 an hour
- Overtime
- Supervising experience
- Annual leave
- Employee discount
Quick apply
12d
Client Relationship Manager/Team Leader
Citipost Mail —Alfreton
- £35,000 - £38,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Work from home
- Life insurance
Quick apply
13h
Supervisor (Full-Time)
Pandora Jewelry —Nottingham
- £14.80 an hour
- Full-time
- Sales
- Customer service
- Driving
- Employee discount
6d
Team Leader Housing
Sheffield City Council —Sheffield
- £38,220 - £41,771 a year
- Hybrid work
- Supervising experience
- Communication skills
- Annual leave
12d
Assistant Store Manager
GROUPE SEB UK LTD —Mansfield
- Weekend availability
- Microsoft Outlook
- Sales
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
Team Leader
Card Factory —Newark-on-Trent
- £13 an hour
- Leadership
Supervisor (Part-Time)
Pandora Jewelry —Sheffield
- £14.53 an hour
- Part-time
- Sales
- Customer service
- Driving
- Employee discount
Production Shift Manager
Butternut Box —Worksop
- 8 hour shift
- Analysis skills
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
BAR AND RESTAURANT SUPERVISOR
New Country Inns ltd —Mansfield
- £25,000 - £26,500 a year
- Full-time
- Hospitality
- Bar
- Supervising experience
- Employee discount
- Sick pay
Quick apply
15h
Supervisor
The White Company —Meadowhall
- Leadership
- Employee discount
10d
Assistant Store Manager (Grantham store)
Tapi —Grantham
- Full-time
- Employee assistance programme
- Employee discount
People & Service Team Leader
River Island —Nottingham
- Weekend availability
- Sales
- Leadership
- Communication skills
- Annual leave
- Employee discount
Quick apply
6d
Main - Team Leader
WHSmith Travel —Sheffield
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Supervisor
Gooey —Sheffield
- £13.50 an hour
- Full-time
- Employee assistance programme
- Referral programme
Quick apply
12h
Supervisor - Padel Club
padel bonito —Sheffield
- £13.21 an hour
- Part-time
- Hospitality
- Bar
- Social media management
- Free parking
- Employee discount
Quick apply
11d
Service Team Leader - South East, UK
Getinge Ltd. —Derby
- CRM software
- Salesforce
- Microsoft Office
- Employee assistance programme
- Employee discount
Spar Customer Service Assistant/Supervisor
KRB Retail Limited —Nottingham
- £11 - £14 an hour
- Part-time
- Bilingual
- Customer service
- Merchandising
- Employee discount
Quick apply
9d

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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Refine Your Search

customer service supervisor jobs in rainworth, ntt

Customer Service Team Leader (12 month contract)

Sales - Supervisor

Supervisor

Retail Supervisor - Full Time

Client Relationship Manager/Team Leader

Supervisor (Full-Time)

Team Leader Housing

Assistant Store Manager

Team Leader

Supervisor (Part-Time)

Production Shift Manager

BAR AND RESTAURANT SUPERVISOR

Supervisor

Assistant Store Manager (Grantham store)

People & Service Team Leader

Main - Team Leader

Supervisor

Supervisor - Padel Club

Service Team Leader - South East, UK

Spar Customer Service Assistant/Supervisor

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