Service leader Work, Jobs in Rainworth, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Short-term Temporary Team Member
NEXT —Mansfield
- £8.28 - £12.71 an hour
- Part-time
- Employee discount
5d
Head of Continual Service Improvement
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £79,504 - £91,609 a year
- Full-time
- Patient care
5d
Resuscitation Scheme Leader
Sherwood Forest Hospitals NHS Foundation Trust —Sutton-In-Ashfield
- £39,959 - £48,117 a year
- Full-time
Customer Service Representative
Rainbow Restoration —Mansfield
- £28,500 a year
- Full-time
- Computer literacy
- In-person
- Work from home
Quick apply
3d
Barista Maestro
Costa Limited —Mansfield
- £13.75 - £14.75 an hour
- Part-time
- Fast casual restaurant
- Communication skills
- Employee discount
9d
Team Leader
Iceland —Mansfield
- £11.60 - £12.71 an hour
- Part-time
- Retail management
- Employee discount
- Referral programme
Service Team Leader
Morrisons —Bolsover
- Annual leave
- Employee discount
Quick apply
General Manager
Swim Sports Company Ltd —Mansfield
- £32,000 - £38,000 a year
- Weekend availability
- Sales
- Customer service
- Business development
- Employee discount
Quick apply
5d
Administration Assistant
Diverse Academies —Mansfield
- Full-time
- Organisational skills
- Leadership
- School
- Employee assistance programme
1d
Customer Team Leader
Co-op —Edwinstowe
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Lead Manager - Mansfield Jubilee Extra
Tesco UK —Mansfield
- Full-time
- Leadership
- Employee discount
8d
Talent Acquisition Manager
Integrated Doorset Solutions Limited —Mansfield
- £35,000 - £50,000 a year
- Full-time
- Sales
- Bachelor's degree
- Organisational skills
Quick apply
4d
Store Manager
Starbucks —Mansfield
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
12d
Team Leader
Derby City Council —Derby
- £33,143 - £36,363 a year
- Full-time
- Customer service
- Supervising experience
- Mentoring
- Annual leave
- Employee assistance programme
1d
General Manager
GXO Logistics —Newark-on-Trent
- £70,000 - £80,000 a year
- Full-time
- Annual leave
- Employee assistance programme
2d
Senior Duty Manager
Leisure Solutions Community Trust —Mansfield
- Weekend availability
- Customer service
- Supervising experience
- First Aid Certification
- Employee assistance programme
- Gym membership
Assistant Manager
Starbucks —Ollerton
- Weekend availability
- Leadership
- Store discount
- Employee assistance programme

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

Quick apply

Refine Your Search

service leader jobs in rainworth, ntt

Customer Service Team Leader (12 month contract)

Short-term Temporary Team Member

Head of Continual Service Improvement

Resuscitation Scheme Leader

Customer Service Representative

Barista Maestro

Team Leader

Service Team Leader

General Manager

Administration Assistant

Customer Team Leader

Head of Service Delivery

Lead Manager - Mansfield Jubilee Extra

Talent Acquisition Manager

Store Manager

Contact Centre Manager

Team Leader

General Manager

Senior Duty Manager

Assistant Manager

I want to receive the latest job alerts for service leader in rainworth, ntt

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