Client services occupations Work, Jobs in Ramsden, Oxf (with Salaries)

Client Relations Assistant
Holland Cooper —Cheltenham
- £26,500 a year
- Full-time
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Client Relations Assistant (Fixed Term Contract)
Holland Cooper —Cheltenham
- £26,500 a year
- Temporary
- CRM software
- Salesforce
- Continuous improvement
- Store discount
- Employee assistance programme
Quick apply
Corporate Account Manager
Oxford Professional Education —Summertown
- Full-time
- Hybrid work
- Salesforce
- Analysis skills
- Financial services
- Health & wellbeing programme
- Annual leave
Quick apply
Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education
Faria Online Schools —Oxford
- Full-time
- Remote
- Communication skills
- School
Quick apply
13d
Customer Service Representative (CSR)
HUBER+SUHNER —Bicester
- Computer literacy
- Continuous improvement
- Computer skills
Client Service Advisor
Metric Group Ltd —Swindon
- £26,403.49 a year
- Full-time
- CRM software
- English
- Conflict management
- Free parking
- Store discount
Quick apply
Customer Service Advisor
Hachette —Didcot
- Full-time
- Hybrid work
- Continuous improvement
- Free parking
- Employee assistance programme
Registration of Interest Central Services - Commercial
Hiddenwell - Head Office —Moreton-In-Marsh
- Part-time
- Guest services
Quick apply
Member Engagement Manager
OPRL —Banbury
- £38,000 - £43,000 a year
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
Quick apply
13d
Temporary Customer Advisor
Valpak Ltd —Stratford-upon-Avon
- £26,500 - £27,250 a year
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Annual leave
6d
Library Services Co- Ordinator
EBSCO —Didcot
- Full-time
- CRM software
- Microsoft Outlook
- Computer literacy
Trainee Customer Service Representative (CSR)
The Pollard Group —Buckingham
- £21,200 - £25,000 a year
- Full-time
- Hybrid work
- CRM software
- Computer literacy
- Organisational skills
Quick apply
Customer Advisor
Valpak Ltd —Stratford-upon-Avon
- £26,500 - £27,250 a year
- Full-time
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Annual leave
7d
Customer Growth & Business Administrator
Point2Point IT Limited —Swindon
- £15 an hour
- Part-time
- CRM software
- AI
- Communication skills
- Free parking
Quick apply
4d
Digital Engagement Consultant
Oxford University Press —Oxford
- Hybrid work
- Public speaking
- Presentation skills
- Travel
- Employee discount
Account Manager
Oxford University Press —Oxford
- Hybrid work
- Microsoft Word
- Computer literacy
- Continuous improvement
- Employee discount
Customer Service Representative
CSafe —Long Crendon
- Full-time
- Hybrid work
- English
- Travel
- IT
Quick apply
National Account Coordinator
The Menu Partners —Bicester
- £30,000 a year
- Full-time
- Customer service
- Organisational skills
- Communication skills
Quick apply
11d
Temporary Supplier Engagement Advisor
Valpak Ltd —Stratford-upon-Avon
- £26,500 - £27,250 a year
- Hybrid work
- CRM software
- Leadership
- Communication skills
- Annual leave
6d
Customer Success Specialist
Taylor and Francis —Abingdon
- Full-time
- Hybrid work
- Annual leave
- Employee assistance programme
Quick apply

I want to receive the latest job alerts for client services occupations in ramsden, oxf

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

client services occupations jobs near ramsden, oxf

Client Relations Assistant

Holland Cooper -
Cheltenham

Quick apply

Job details

Permanent | Full-time
£26,500 a year

Benefits

Store discount
Cycle to work scheme
Company pension
Employee assistance programme
Employee discount

Qualifications

Live chat
CRM software
Customer service call handling
Salesforce
Internal department liaison
Complaint handling
Continuous improvement
Customer interaction
Communication skills

Full job description

Founded in 2008, Holland Cooper is a luxury British lifestyle brand renowned for its timeless design, exceptional craftsmanship, and distinctive blend of heritage and modern sophistication. With a strong focus on tailoring, premium fabrics, and elevated styling, the brand has built a loyal global following and a powerful visual identity. At Holland Cooper, creativity, attention to detail, and commercial awareness sit at the heart of everything we do.

We're looking for a Client Relations Assistant to join our team -You'll be part of a close-knit team delivering a premium, personalised experience across every customer touchpoint. If you're organised, personable, and take real pride in getting things right, we'd love to hear from you.

Key Responsibilities:

Deliver a premium, personalised customer experience across phone, email, chat and in-person interactions, meeting SLA requirements and personal KPIs.
Assist in resolving customer queries and complaints professionally, escalating complex issues to management in line with HC's tone of voice.
Support the team in monitoring and maintaining group KPIs and team objectives.
Maintain accurate client records in CRM systems and keep order statuses up to date.
Assist in the implementation and ongoing management of customer experience initiatives and process improvements, including cross-departmental communications and shared worksheets.
Support the administrative duties of the Client Relations team within the order management process.
Manage and update internal systems, working alongside departments including exports, ecommerce, warehouse and finance.
Contribute to weekly team meetings, bringing ideas for continuous improvement to the customer journey.
Maintain up-to-date knowledge of collections, product details and brand heritage through ongoing training and seasonal updates.
Contribute to individual and team KPIs, identify recurring issues, and support continuous improvement initiatives to enhance service quality.

Key Competencies/Behaviours:

Warm, professional communicator with strong interpersonal skills, comfortable across phone, email and in-person interactions.
Highly organised with the ability to multitask and manage competing priorities calmly.
Customer-centric mindset with a genuine focus on quality and responsiveness.
Accurate and detail-oriented.
Proactive and solutions-focused, able to use initiative without waiting to be asked.
A team player who is also comfortable working independently.
Adaptable and willing to learn new processes and tools quickly.
Flexible and reliable, including during extended peak trading hours.

Skills/Experience Required:

Experience in a customer service, client support or related role.
Familiarity with CRM systems and customer support tools.
Excellent verbal and written communication skills.

Benefits

Competitive salary
25 Days Holiday plus bank holidays
Have your Birthday Day off on us to celebrate you
Increased benefits with length of service (e.g. holiday, pension contributions)
Enhanced Maternity and Paternity pay
Generous staff discount and staff shop available
Fresh fruit and pastries delivered weekly
Cycle to Work Scheme
Employee Assistance Programme, including mental health support

Pay: £26,500.00 per year

Work Location: In person

Quick apply

Refine Your Search

client services occupations jobs in ramsden, oxf

Client Relations Assistant

Client Relations Assistant (Fixed Term Contract)

Corporate Account Manager

Junior Schools Services Coordinator (JSSC) -Temporary position - Pamoja Education

Customer Service Representative (CSR)

Client Service Advisor

Customer Service Advisor

Registration of Interest Central Services - Commercial

Member Engagement Manager

Temporary Customer Advisor

Library Services Co- Ordinator

Trainee Customer Service Representative (CSR)

Customer Advisor

Customer Growth & Business Administrator

Digital Engagement Consultant

Account Manager

Customer Service Representative

National Account Coordinator

Temporary Supplier Engagement Advisor

Customer Success Specialist

I want to receive the latest job alerts for client services occupations in ramsden, oxf

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected