Customer excellence co ordinator Work, Jobs in Ramsden, Oxf (with Salaries)

Customer Excellence co-ordinator
NGRE LTD —Witney
- £30,000 - £38,000 a year
- Full-time
- CRM software
- Customer service
- Travel
- Free parking
- Annual leave
Quick apply
4d
Operations Support Coordinator
SugaRich —Brackley
- £30,000 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Health & wellbeing programme
Quick apply
10d
Weddings & Special Events Co-Ordinator
Levy —Oxford
- £14.21 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Store discount
- Annual leave
Facilities Coordinator, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
Senior Estates Manager, Milton Park, Oxford, UK
CBRE —Oxford
- Full-time
- Management
- Customer service
- IT
8d

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Customer Excellence co-ordinator
NGRE LTD —Witney
Full UK driving licence (occasional local travel may be required). You will be the central point of contact for customers, ensuring a smooth, transparent, and…
£30,000 - £38,000 a year
Quick apply
4d
Operations Support Coordinator
SugaRich —Brackley
Reporting to the Site Management Team, you will provide day-to-day administrative and operational support to ensure the smooth running of site activities.
£30,000 a year
Quick apply
10d

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customer excellence co ordinator jobs near ramsden, oxf

Customer Excellence co-ordinator

NGRE LTD
Witney

Quick apply

Job details

Permanent | Full-time
£30,000 - £38,000 a year
4 days ago

Benefits

Free parking
Casual dress
Annual leave
Company pension
Private medical insurance
On-site parking

Qualifications

CRM software
Driving Licence
Customer service
Renewable energy
Project coordination
Account management
Communication skills

Full job description

Customer Excellence CoordinatorRenewable Energy Installer | Full-time, Permanent | Based in Eynsham, near Oxford, UK

About Us

We are a rapidly expanding renewable energy installation company and a proud franchisee of OVO, one of the UK’s leading energy providers. This partnership has fuelled our strong growth, enabling us to deliver exceptional solar PV, air source heat pumps, battery storage, and other clean energy solutions to homes and businesses across Oxfordshire, Wiltshire, Gloucestershire and Buckinghamshire. We are on track to triple our revenue this year, creating exciting new opportunities across the business. This is a dynamic, fast-paced environment where ambitious individuals can thrive and advance quickly.

The Opportunity

We are seeking an ambitious and customer-focused Customer Excellence Coordinator to own the end-to-end customer journey from deposit payment through to successful installation and handover. You will be the central point of contact for customers, ensuring a smooth, transparent, and outstanding experience while working closely with internal teams to drive projects forward. This role is ideal for someone who is keen to get ahead, deliver results, and grow their career in a high-growth renewable energy business. With our rapid expansion, the right candidate will have significant opportunities for career progression — whether moving into senior coordination, customer success leadership, project management, or broader operational roles within our growing team and the wider OVO franchise network.

Key Responsibilities

Own and manage the full post-deposit customer journey, tracking progress and ensuring timely, high-quality installations.

Serve as the primary customer point of contact — delivering proactive updates and exceptional service at every stage.

Liaise effectively with sales, design, installation, finance, and logistics teams to gather information, resolve issues, and keep projects on track.

Maintain accurate records in CRM and project systems, supporting compliance, reporting, and continuous improvement.

Coordinate schedules, materials, surveys, certifications, and grant processes.

Monitor customer satisfaction, handle queries/escalations professionally, and contribute to process enhancements.

Track key performance metrics and support post-installation handovers.

About You

Proven experience in customer service, project coordination, account management, or a similar role (ideally in construction, home improvements, utilities, or renewables).

Excellent communication skills and a genuine passion for customer excellence.

Highly organised with the ability to manage multiple projects and deadlines.

Proficient with CRM tools, spreadsheets, and collaboration software.

Ambitious and driven — you are keen to take on increasing responsibility and progress rapidly in a fast-growing business.

Problem-solver with a positive, proactive mindset.

Interest/knowledge in renewable energy is advantageous.

Full UK driving licence (occasional local travel may be required).

Right to work in the UK.

What We Offer

Competitive salary: £30,000 – £38,000 per annum (depending on experience), with potential for performance-related bonuses.

25 days annual leave + bank holidays.

Company pension scheme.

Comprehensive training in renewable technologies and customer excellence.

Outstanding career growth opportunities — rapid business expansion means the right person can progress quickly into more senior roles.

The chance to be part of a purpose-driven, high-growth franchise with strong backing from OVO.

Supportive team culture with an office in Eynsham, near Oxford.

Pay: £30,000.00-£38,000.00 per year

Benefits:

Casual dress
Company pension
Free parking
On-site parking
Private medical insurance

Work Location: In person

Quick apply

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customer excellence co ordinator jobs in ramsden, oxf

Customer Excellence co-ordinator

Operations Support Coordinator

Weddings & Special Events Co-Ordinator

Facilities Coordinator, Milton Park, Oxford, UK

Senior Estates Manager, Milton Park, Oxford, UK

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