Service leader Work, Jobs in Ranby, Ntt (with Salaries)

Customer Service Team Leader (12 month contract)
Barbon Group Ltd. —Lincoln
- Management
- Leadership
- Communication skills
Quick apply
Supervisor - BP
Moto —Doncaster
- £27,700 a year
- Full-time
- Supervising experience
- Communication skills
- Employee discount
- Sick pay
Quick apply
13d
Managing Director
Direct Plumbing & Heating Supplies Ltd T/A Solutions Kitchen & Bathroom Centre —Kirkby in Ashfield
- £60,000 - £70,000 a year
- Full-time
- Management
- Bachelor's degree
- IT
- Free parking
- Employee discount
Quick apply
4d
Project Co-Ordinator
Ramudden Global UK —Scunthorpe
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Team Leader - Order Fulfilment
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
Warehouse Shift Supervisor
Great Bear —Worksop
- Up to £35,622 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Line Leader / Packing Team Leader
Butternut Box —Worksop
- Weekend availability
- Organisational skills
- In-person
- Leadership
- Employee assistance programme
- Employee discount
Quick apply
7d
Operations Controller
Great Bear —Worksop
- Up to £34,260 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Service Delivery
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
14d
Production Shift Manager
Butternut Box —Worksop
- 8 hour shift
- Analysis skills
- IT
- In-person
- Free parking
- Employee assistance programme
Quick apply
Contact Centre Manager
ReviewSolicitors Ltd —Nottingham
- £45,000 - £55,000 a year
- 8 hour shift
- Sales
- Salesforce
- In-person
- Free parking
- Annual leave
Quick apply
7d
Trading Team Manager
B&Q —Worksop
- £30,000 - £33,000 a year
- Part-time
- Annual leave
- Employee assistance programme
12d
Branch Manager
Weldricks Pharmacy —Doncaster
- £13.72 an hour
- Full-time
- Employee discount
Transport Operator - 4 On/4 Off
Maritime Transport —Doncaster
- Full-time
- Employee assistance programme
- Employee discount
Quick apply
Senior Strategic Lead – Education Partnerships
ADHD 360 —Nettleham
- £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Salesforce
- Business development
- Annual leave
- Employee assistance programme
Quick apply
6d
Service Coordinator
HPC plc —Nottingham
- £25,500 - £26,500 a year
- Full-time
- Microsoft Office
- In-person
- Free parking
- Sick pay
Quick apply
7d
CSR Lead
Thompson Commercials Ltd —Sheffield
- From £35,000 a year
- Full-time
- CRM software
- Customer service
- Maintenance
- Employee assistance programme
Quick apply
6d
Customer Success Executive
Paragon Scotland Limited —Doncaster
- From £26,508 a year
- Full-time
- Bilingual
- Spanish
- English
- Free parking
- Store discount
Quick apply
5d
Customer Service Advisor
DHL —Worksop
- £27,500 a year
- Rotating shift
- Customer service
- Communication skills
5d
Customer Support Agent
Exel Technology Group Ltd —Mansfield
- From £26,505 a year
- 8 hour shift
- Microsoft Word
- Microsoft Outlook
- Customer service
- Free parking
Quick apply

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Customer Service Team Leader (12 month contract)

Barbon Group Ltd.
Lincoln

Quick apply

Job details

Fixed term contract

Qualifications

Management
Leadership
Communication skills

Full job description

About Us

HomeLet and Let Alliance are part of PIB Group and are market‑leading providers of specialist referencing and insurance services to the lettings industry. We work in partnership with letting agents and landlords to provide an exceptional, compliant and efficient service that helps them protect their portfolios and support their tenants.

The Role

We are looking for a proactive and people‑focused Team Leader to join our Referencing Team. You will lead a team of Customer Service Specialists to deliver high-quality, accurate and timely tenant references, ensuring an excellent experience for our customers and partners across both the HomeLet and Let Alliance brands.

We operate in a fast paced, call centre environment therefore call centre management experience is highly desirable.

You will be responsible for day‑to‑day performance, coaching and supporting your team, driving continual improvement and acting as an escalation point for complex queries.

Key Responsibilities

Lead, coach, and develop a team of Referencing Specialists to achieve quality, productivity and service targets.
Manage workflow and resource to ensure SLAs are met across multiple brands and systems.
Act as an escalation point for complex cases, complaints and queries, ensuring these are resolved swiftly and professionally.
Monitor and report on team performance, using MI to identify trends, risks and opportunities for improvement.
Drive a strong customer‑centric culture, ensuring each interaction reflects our values and brand standards.
Support the onboarding and training of new starters and cross‑skilling of existing team members.
Ensure adherence to regulatory, legal and internal policy requirements at all times.
Champion process improvements and work collaboratively with other teams and stakeholders to implement change.

About You

Proven experience in a team leader/supervisory role within a contact centre, operations, financial services or similar environment.
Strong people leadership skills with a passion for coaching, feedback and development.
Excellent communication skills, with the ability to manage difficult conversations and escalations calmly and professionally.
Highly organised with the ability to prioritise, manage change and work to tight deadlines.
Strong attention to detail and a focus on quality, accuracy and compliance.
Comfortable working with MI and systems to understand performance and make decisions.
A collaborative approach, able to build effective relationships across teams and locations.

Experience in tenant referencing, insurance, lettings or financial services would be an advantage but is not essential.

What We Offer

A supportive, friendly and collaborative team environment.
Opportunities for development and progression within PIB Group.
Competitive salary and benefits package.

If you are passionate about leading people, delivering great customer outcomes and making a difference in a fast‑paced environment, we would love to hear from you.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation, or any other characteristic protected by law.

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Refine Your Search

service leader jobs in ranby, ntt

Customer Service Team Leader (12 month contract)

Supervisor - BP

Managing Director

Project Co-Ordinator

Team Leader - Order Fulfilment

Warehouse Shift Supervisor

Line Leader / Packing Team Leader

Operations Controller

Head of Service Delivery

Production Shift Manager

Contact Centre Manager

Trading Team Manager

Branch Manager

Transport Operator - 4 On/4 Off

Senior Strategic Lead – Education Partnerships

Service Coordinator

CSR Lead

Customer Success Executive

Customer Service Advisor

Customer Support Agent

I want to receive the latest job alerts for service leader in ranby, ntt

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