Shift leader Work, Jobs in Ratho, Edh (with Salaries)

Team Leader - Operations
36T Hub Intl —Edinburgh Airport
- £13.50 - £15.00 an hour
- Weekend availability
- Hospitality
- Management
- Customer service
- Employee discount
Quick apply
1d
Shift Manager (Nights)
Lazy Day Foods Ltd —Harthill
- £40,000 - £45,000 a year
- Full-time
- Management
- Supervising experience
- Bakery
- Employee assistance programme
- Referral programme
Quick apply
10d
Assistant Operations Manager
Druids Golf Ltd —Livingston
- £40,000 - £60,000 a year
- Weekend availability
- Management
- Analysis skills
- IT
- Flexible schedule
Quick apply
2d
Assistant Support Services Manager
NHS Scotland —Kirkcaldy
- £34,544 - £43,039 a year
- Call to connect
- Management
- Microsoft Office
- Organisational skills
- Annual leave
3d
Hygiene Team Leader - Evenings
Bakkavor —Linlithgow
- £15.46 an hour
- Overtime
- English
- Supervising experience
- Communication skills
- Free parking
- Employee discount
Quick apply
Shift Station Manager
Network Rail —Edinburgh
- £43,588 - £53,167 a year
- Full-time
- Management
- Customer service
- IT
- Annual leave
- Employee discount
7d
Production Associate
Raytheon —Livingston
- Full-time
- Assembly
- Organisational skills
- Communication skills
- Sick pay
Manufacturing Production Associate
Raytheon —Livingston
- Full-time
- Assembly
- Organisational skills
- Communication skills
- Sick pay
14d
Team Leader
Atlas Hotels —Edinburgh
- £13.95 an hour
- Customer service
- Hotel
- Continuous improvement
- Employee discount
- Referral programme
Quick apply
Shift Plant Attendant
Equans —North Lanarkshire
- 12 hour shift
- Computer literacy
- Annual leave
- Employee assistance programme
7d
L1 Service Desk Team Leader
XMA —Livingston
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Team management
- IT
- Employee discount
- Life insurance
Laboratory Technician (Entry Level)
Celtic Renewables Ltd —Edinburgh
- £25,420 - £27,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Free parking
- Bereavement leave
Quick apply
6h
Retail Deputy Manager
The Works —Livingston
- Customer service
- Leadership
- Communication skills
- Employee assistance programme
- Employee discount
12d
Team Leader
The Richmond Fellowship Scotland —Fife
- £34,649 - £36,822 a year
- Supervising experience
- Care plans
- Communication skills
- Annual leave
- Employee discount
14d
Contact Centre Team Leader – Full Time
Vets Now —Dunfermline
- £33,150 a year
- Full-time
- Customer service
- Mentoring
- Leadership
- Annual leave
11d
CHOIR LEADER
SING IN THE CITY LTD —Musselburgh
- £35 an hour
- Holidays
- Public speaking
- In-person
- Leadership
Quick apply
13d
Shift Leader
Mowi ASA —Rosyth
- Management
- ERP systems
- English
Assistant GM
Pilgrim Bar —Edinburgh
- £32,000 - £35,000 a year
- Full-time
- Bar
- Sales
- Supervising experience
Quick apply
Warehouse Team Manager
IKEA —Edinburgh
- From £29,215 a year
- Weekend availability
- Computer literacy
- Leadership
- Communication skills
13d
Retail Shift Manager
Lidl —Edinburgh
- £15.45 - £15.95 an hour
- Full-time
- Leadership
- Store discount
- Employee discount
14d

I want to receive the latest job alerts for shift leader in ratho, edh

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

shift leader jobs near ratho, edh

Team Leader - Operations

36T Hub Intl
Edinburgh Airport

Quick apply

Job details

Permanent | Full-time
£13.50 - £15.00 an hour
1 day ago

Benefits

Company pension
Free or subsidised travel
Employee discount

Qualifications

Hospitality
Management
Customer service
Supervising experience
Leadership
Communication skills

Full job description

The Team Leader is responsible for supporting the day-to-day operation of the World Duty Free store, leading and motivating colleagues to deliver exceptional customer service, maximise sales opportunities, and maintain the highest standards of operational compliance.

The role involves acting as a role model on the shop floor, ensuring that customers receive a world-class retail experience while supporting the management team in achieving commercial and operational objectives.

Key ResponsibilitiesLeadership & People Management

Lead by example and promote a positive, customer-focused culture.
Support the Store Management team in the daily running of the operation.
Motivate, coach and develop team members to achieve individual and team objectives.
Conduct team briefings and communicate key business updates.
Provide support and guidance to colleagues throughout shifts.
Assist with onboarding and training of new team members.
Monitor employee performance and provide constructive feedback.

Customer Service

Deliver exceptional customer service at all times.
Actively engage with customers and identify sales opportunities.
Resolve customer queries and complaints professionally and efficiently.
Promote customer loyalty and enhance the overall airport retail experience.
Ensure all team members consistently meet customer service standards.

Sales & Commercial Performance

Drive sales performance and support the achievement of store targets.
Monitor sales activity and identify opportunities to increase revenue.
Encourage upselling and cross-selling opportunities across product categories.
Support promotional campaigns and product launches.
Monitor key performance indicators and contribute towards business objectives.

Operational Excellence

Ensure the store is maintained to the highest standards of presentation.
Monitor stock levels and support replenishment activities.
Ensure all merchandising and promotional displays are correctly implemented.
Conduct routine operational checks and complete required documentation.
Support stock counts, audits and inventory management processes.

Compliance & Security

Ensure compliance with airport security regulations and company policies.
Promote a safe working environment for colleagues and customers.
Support loss prevention initiatives and stock security procedures.
Ensure colleagues adhere to cash handling procedures and operational controls.
Maintain compliance with health and safety requirements.
Support emergency procedures and business continuity plans where required.

Duty Management Responsibilities

When required, the Team Leader may act as the senior person on shift and will be responsible for:

Opening and closing procedures.
Allocation of duties and break management.
Escalation of operational issues.
Managing customer incidents.
Liaising with airport stakeholders and security personnel where necessary.
Ensuring staffing levels meet operational demands.

Skills & ExperienceEssential

Previous experience within a retail, hospitality or customer service environment.
Experience supervising or leading a team.
Strong communication and interpersonal skills.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Good organisational and problem-solving skills.
Flexible approach to working hours, including early mornings, evenings, weekends and bank holidays.
Ability to obtain and maintain an airport airside pass.

Desirable

Previous airport retail experience.
Duty management experience.
Experience within a duty-free or travel retail environment.
Knowledge of KPI management and commercial performance metrics.

Key Performance Indicators (KPIs)

Sales performance and target achievement.
Customer service scores.
Team engagement and performance.
Compliance and audit results.
Stock loss and shrinkage control.
Operational standards and store presentation.
Attendance and punctuality.

Pay: £13.50-£15.00 per hour

Benefits:

Company pension
Employee discount

Work Location: In person

Quick apply

Refine Your Search

shift leader jobs in ratho, edh

Team Leader - Operations

Shift Manager (Nights)

Assistant Operations Manager

Assistant Support Services Manager

Hygiene Team Leader - Evenings

Shift Station Manager

Production Associate

Manufacturing Production Associate

Team Leader

Shift Plant Attendant

L1 Service Desk Team Leader

Laboratory Technician (Entry Level)

Retail Deputy Manager

Team Leader

Contact Centre Team Leader – Full Time

CHOIR LEADER

Shift Leader

Assistant GM

Warehouse Team Manager

Retail Shift Manager

I want to receive the latest job alerts for shift leader in ratho, edh

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected