Product team leader Work, Jobs in Rayleigh, Ess (with Salaries)

Hire Desk Team Leader
Hire Safe Solutions Ltd —Thurrock
- £38,000 - £42,000 a year
- Full-time
- Supervising experience
- Team management
- Organisational skills
- Free parking
- Annual leave
Quick apply
11d
Junior HR Business Partner
AllClear Travel Insurance —Southend-on-Sea
- £36,000 - £40,000 a year
- Full-time
- Microsoft Outlook
- Writing skills
- Recruiting
- Annual leave
- Employee discount
Quick apply
Warehouse Operative - 6 month Fixed Term Contract
Maldon Salt —Maldon
- £31,890 a year
- Temporary
- Forklift
- In-person
- Free parking
- Store discount
Quick apply
7d
Warehouse Coordinator
Lindab Ltd —Basildon
- Full-time
- Team management
- Training & development
- Communication skills
- Free parking
- Annual leave
5d
Production Co-ordinator (Creative)
RGH‑Global Limited —Basildon
- £25,000 - £35,000 a year
- Full-time
- Quality control
- Communication skills
- Time management
Deputy Manager
Aldi —Benfleet
- £14.75 - £15.72 an hour
- Customer service
- Team management
- Retail management
- Annual leave
Blending Skilled Operative - AM Shift: 5am-2pm
Storefast Solutions —Gravesend
- £32,000 a year
- Overtime
- Forklift
- Continuous improvement
- Quality control
Quick apply
Team Leader
Home Bargains —Basildon
- £32,032 a year
- Customer service
- Supervising experience
- Mentoring
- Store discount
- Annual leave
Quick apply
1d
Accounts Payable Manager
Wernick Group Limited —Wickford
- Full-time
- Analysis skills
- Organisational skills
- Leadership
- Free parking
- Annual leave
Quick apply
Plant Supervisor
Holcim —Wickford
- Maintenance
- In-person
- Communication skills
- Employee discount
Retail Assistant Manager
Farmfoods —Southend-on-Sea
- £31,449.60 - £32,648.16 a year
- Weekend availability
- Customer service
- Training & development
- Retail management
- Annual leave
- Employee discount
Quick apply
2d
Delivery Sales Assistant
Savers —Basildon
- £9.75 - £13.00 an hour
- Weekend availability
- Customer service
- Employee assistance programme
- Sick pay
8d
Business Services Assistant Receptionist
Essex Police and Kent Police —Chelmsford
- From £25,242 a year
- Part-time
- Microsoft Word
- Databases
- Administrative experience
- Free parking
- Annual leave
4d
Digital Sales Manager
Saxton 4x4 —Chelmsford
- From £30,000 a year
- Full-time
- CRM software
- Continuous improvement
- Team management
Quick apply
PA / Administrator
BrettGroup —Sheerness
- Microsoft Outlook
- Human resources
- Recruiting
- Free parking
- Annual leave
Quick apply
11d
Business Development Manager - South East London, Kent & Sussex
Siemens —Dartford
- Full-time
- Remote
- Business development
- Communication skills
- Negotiation
- Annual leave
UK Sales Manager
elix sourcing solutions —Chelmsford
- Up to £50,000 a year
- Travel
Blending Skilled Operative - PM Shift: 1pm-10pm
Storefast Solutions —Gravesend
- £32,000 a year
- Overtime
- Forklift
- Continuous improvement
- Quality control
Quick apply
Branch Manager
LKQ Corporation —Southend-on-Sea
- Full-time
- Customer service
- Recruiting
- Leadership
- Annual leave
- Employee assistance programme
7d
Quality Control & Compliance Manager
Pineapple Contracts —Aylesford
- Full-time
- Analysis skills
- Continuous improvement
- Team management
- Free parking
- Work from home
Quick apply

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Hire Desk Team Leader

Hire Safe Solutions Ltd -
Thurrock

Quick apply

Job details

Permanent | Full-time
£38,000 - £42,000 a year
11 days ago

Benefits

Free parking
Annual leave
Company pension
Private medical insurance
Referral programme
On-site parking

Qualifications

Sales support
Process improvement
Supervising experience
Team management
Organisational skills
Relationship management
Customer support
Customer interaction
Communication skills

Full job description

Job Description

Reporting to the Director of Operational Excellence, the Hire Desk Team Leader is responsible for supporting the day-to-day running of the hire desk, ensuring excellent customer service, efficient operations, and consistent service delivery.

This role acts as a key link between customers, sales, transport, engineering, fulfilment and operations, helping to ensure powered access equipment is hired out safely, efficiently, and in line with company standards.

The Hire Desk Team Leader provides hands-on supervision to the team, supporting performance, resolving issues, and maintaining smooth operations.

Key Responsibilities

Team Support & Supervision

Support, coach, and guide a team of Hire Desk Controllers
Assist in setting daily priorities and allocating workload
Act as the first point of escalation for team queries and issues
Support onboarding and training of new team members
Encourage a positive, customer-focused team environment

Customer Service

Support the handling of customer enquiries, quotations, and hire contracts
Ensure service standards are maintained across all customers
Resolve escalated customer issues in a timely and professional manner
Provide guidance on product selection, availability, and hire terms
Build strong day-to-day relationships with customers

Hire Desk Operations

Oversee daily hire desk activities including on-hires, off-hires, and extensions
Ensure accuracy of bookings, contracts, and system updates
Liaise with fulfilment team to support delivery and collection schedules
Ensure processes are followed in line with company policies

Systems & Processes

Support the effective use of hire desk systems and internal apps
Ensure data is accurate and kept up to date
Assist with improving simple processes to increase efficiency
Support basic reporting and data tracking

Commercial Support

Support Business Development Managers with account coordination and service delivery
Identify opportunities to maximise hires and utilisation
Assist in maintaining strong customer relationships to support repeat business

Quality & Performance

Support monitoring of key KPIs (e.g. response times, contract accuracy, customer service)
Help ensure consistency across customer interactions
Identify and flag opportunities for operational improvement
Follow all SHEQ procedures and company standards
Provide cover across the team during absences or peak periods

Required Skills & Experience

Experience in a hire desk, customer service, or coordination role
Previous supervisory or team leader experience
Strong communication and organisational skills
Ability to manage multiple priorities in a busy environment
Good working knowledge of hire desk systems and Microsoft Office
Customer-focused with a proactive, problem-solving approach
Knowledge of powered access equipment and regulations (desirable

The Company

At Hire Safe Solutions, we’re proud to be a leading provider of powered access solutions and related products for working at height. Since our founding in 2013, we’ve built a reputation for being honest, reliable, and responsive.

We strive to be the most respected powered access provider by delivering exceptional service, uncompromising safety, and innovative solutions that elevate our customers’ success and set new standards across the industry.

We’re passionate about our customers, our team, and the power of innovation. Our business is constantly evolving to meet the changing needs of our clients and to stay ahead in a dynamic market.

Safety is at the heart of everything we do. With curious minds and a forward-thinking approach, we’re committed to being at the cutting edge of powered access technology. Our fast-paced, collaborative environment thrives on purposeful communication and genuine interest in our customers and their businesses.

We take pride in helping businesses deliver their projects successfully - offering expert guidance and tailored solutions so they can focus on what they do best: growing and making money.

When our customers succeed, we succeed. When our people grow, our business grows with them.

Why work with us

We're a fast-growing, people-first business where ideas turn into action and doing things right is how success is built.

Competitive salary
26 days annual leave + bank holidays
Private medical insurance & health cash plan
Group life assurance, critical illness cover & income protection
Pension - employer match up to 10%

Apply Now - Lets build a safer, sustainable future together.

Pay: £38,000.00-£42,000.00 per year

Benefits:

Company pension
Free parking
On-site parking
Private medical insurance
Referral programme

Experience:

team leader: 2 years (required)
hire desk or customer service: 2 years (required)

Work Location: In person

Quick apply

Refine Your Search

product team leader jobs in rayleigh, ess

Hire Desk Team Leader

Junior HR Business Partner

Warehouse Operative - 6 month Fixed Term Contract

Warehouse Coordinator

Production Co-ordinator (Creative)

Deputy Manager

Blending Skilled Operative - AM Shift: 5am-2pm

Team Leader

Accounts Payable Manager

Plant Supervisor

Retail Assistant Manager

Delivery Sales Assistant

Business Services Assistant Receptionist

Digital Sales Manager

PA / Administrator

Business Development Manager - South East London, Kent & Sussex

UK Sales Manager

Blending Skilled Operative - PM Shift: 1pm-10pm

Branch Manager

Quality Control & Compliance Manager

I want to receive the latest job alerts for product team leader in rayleigh, ess

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