Job Title: Lettings ManagerOT
Location: Chelmsford, Essex, United Kingdom
Job Type: Full Time, Permanent
Salary: £25,000 to £45,000 Annum
About us: Charles David Casson are a family owned, independent Estate Agency with and award winning lettings and property management department. We are owned by Matt and Neil Baldock who are highly regarded as some of the most forward thinking agents in the country. Our People First, Then Property approach not only extends to our clients but also how we treat our team.
Overview: We are seeking a hard working and dynamic Lettings Manager to join our team. As the Lettings Manager, you will be responsible for overseeing the daily operations of the lettings department, managing a team, and ensuring the successful listing and letting of properties. You’ll be responsible for generating new instructions, building landlord relationships, and growing a high-quality lettings portfolio. This role would suit an existing Lettings Manager or a Senior Negotiator/Lettings Lister, looking to to grow in a fast paced company.
- Winning new lettings instructions and driving business growth
- Conducting valuations and converting opportunities
- Building and maintaining strong landlord relationships
- Negotiating deals and progressing lets through to completion
- Contributing to overall lettings strategy and performance
- Demonstrated success in winning listings and generating new business
- Strong valuation and conversion ability
- Commercial mindset with a focus on results
- Professional, credible, and confident approach
- Self-motivated and driven
Key Responsibilities:
Team Management & Leadership:
- Lead and motivate the lettings team, ensuring they deliver excellent customer service and achieve targets.
- Provide guidance, training, and support to the lettings team, helping them develop their skills and improve performance.
- Allocate tasks, set objectives, and monitor team performance to ensure KPIs are met.
- Conduct regular performance reviews and implement strategies for continuous improvement.
Client Relations & Business Development:
- Build and maintain strong relationships with landlords, providing them with expert advice on rental yields, market trends, and property management.
- Work to expand the lettings portfolio by acquiring new business through networking, cold calling, and attending industry events.
- Proactively seek new clients and expand the business’s presence in the local market.
- Regularly communicate with landlords to ensure satisfaction, address concerns, and manage expectations.
Marketing & Advertising:
- Oversee the advertising of available properties, ensuring that listings are accurate, compelling, and up-to-date on all relevant platforms.
Compliance & Legal Responsibilities:
- Ensure the lettings process complies with all relevant legislation, including safety regulations, tenant rights, and property standards.
- Stay up-to-date with changes in lettings law and regulations.
Key Skills and Qualifications:
- Proven experience in a lettings or property management role, with at least 3-5 years of experience in a senior or managerial capacity.
- In-depth knowledge of the lettings market, property management, and relevant industry legislation.
- Strong leadership and team management skills with the ability to motivate and inspire a team.
- Excellent communication, negotiation, and interpersonal skills.
- Strong organizational and time-management abilities.
- A full driving license and own car is required
- Ability to manage multiple tasks in a fast-paced environment and meet deadlines.
Benefits:
- Competitive salary with performance-based incentives.
- Car allowance & business mileage paid
- Opportunities for career progression within the company.
- Ongoing training and professional development.
- Range of 'bonus' days off in addittion to annual leave
- Monthly team meals
- A friendly and supportive team environment.
How to Apply:
If you are an experienced lettings professional with the leadership skills and drive to manage a successful lettings team, we would love to hear from you.
