Technical support occupations Work, Jobs in Rayleigh, Ess (with Salaries)

Remote Software Support Technician
Clark Dental Equipment Systems Ltd —Wickford
- £21,000 - £23,500 a year
- Full-time
- Software troubleshooting
- Customer service
- In-person
Quick apply
1d
IT Technician
The Tekk Group Ltd —Basildon
- £13.30 an hour
- Part-time
- Driving
- Travel
- Computer networking
Quick apply
2d
HELPDESK TEAM LEADER/MEMBER
Riviera Networks —Wickford North
- £26,000 - £36,000 a year
- Full-time
- CRM software
- Azure
- Management
Quick apply
2d
Customer Support - ERP Software
Robosol Software UK Limited —Basildon
- £35,000 - £65,000 a year
- Full-time
- ERP systems
- Bachelor's degree
- In-person
- Free parking
Quick apply
IT Support Analyst
TECNIQ —Witham
- £35,000 a year
- Overtime
- Computer networking
- IT
- In-person
- Free parking
Quick apply
8d
Technology Support Analyst (FTC)
Penguin Books Limited —Colchester
- Up to £34,000 a year
- Full-time
- Microsoft Office
- Computer networking
13d
IT Support Apprentice
QA Apprenticeships —Maidstone
- £27,000 a year
- Full-time
- Windows
- Computer skills
- Employee assistance programme
- Life insurance
Level 3 Support Technician
CST Training LTD —Bexley
- £28,000 - £35,000 a year
- AWS
- JavaScript
- Travel
Quick apply
1d
Inclusion Coach - Assistive Technology and AI Lead (Term Time)
Chelmsford College —Chelmsford
- Up to £23,763.96 a year
- Full-time
- Continuous improvement
8d
1st Line Support Technician
Henry Schein One —Gillingham
- Hybrid work
- Communication skills
- School
Helpdesk Administrator - Shifts
EQUANS —Chelmsford
- 12 hour shift
- Customer service
- Annual leave
- Employee assistance programme
Level 1 Technical Helpdesk Technician
Apogee Corp —Maidstone
- Monday to Friday
- Hybrid work
- Computer networking
- Communication skills
- Work from home
- Employee assistance programme
Digital Friend Volunteer
Age Well East – Colchester —Wickford
Quick apply
Systems Support Analyst
WestonHomes —Hatfield Heath
- English
- Life insurance
Quick apply
14d
ICT Trainer - Performance & Quality - East of England
HM Prison & Probation Service —Basildon
- £20,001 - £40,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
3d
Partner Support Consultant
Stonebridge Mortgage Solutions Limited —Basildon
- Full-time
- Hybrid work
- Financial services
- Annual leave
- Work from home
Quick apply
Analyst, Enterprise Service Desk
ABACUS —Sittingbourne
- Azure
- Customer service
- Windows
- Employee discount
- Life insurance
Quick apply
Document Controller
MWHTreatment —Chatham
- Hybrid work
- SharePoint
- In-person
Technical Helpdesk Engineer
MSX International —Colchester
- Full-time
- Remote
- Customer service
- Computer literacy
- Project management
- Annual leave
- Employee discount
Quick apply
13d
Support Analyst
Enigen UK Ltd —Colchester
- £26,436.80 a year
- Hybrid work
- Oracle
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
2d

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Remote Software Support Technician

Clark Dental Equipment Systems Ltd
Wickford

Quick apply

Job details

Permanent | Full-time
£21,000 - £23,500 a year
1 day ago

Benefits

Company pension

Qualifications

Software troubleshooting
Customer service
Technical support
Certificate of higher education
IT support
Communication skills
Help desk

Full job description

OVERVIEW :-

Clark Dental are one of the leading suppliers of Dental Equipment in the UK, with a long and established background in full surgery installations, repairs and servicing to the dental industry.

As part of our first class and unique service, we offer a remote access diagnosis solution for any digital Xray equipment that we have installed, as a first-tier solution, before sending out one of our fully trained engineers if the issue cannot be resolved remotely.

RESPONSIBILITES & DUTIES:-

As the successful candidate, you will be a first line technician of our support team, handling incoming calls from users of our digital software and equipment within the dental industry. Your role will be to diagnose whether the problem is a software or hardware related issue and to either resolve the problem by accessing the computer remotely or by liaising with the relevant manufacturer.

As well as handling incoming calls, you will also have scheduled software installation jobs in your diary and all work carried out, either scheduled or otherwise shall be recorded by yourself in our CRM system.

QUALIFICATIONS & REQUIREMENTS:-

· A general interest in this field will be essential.

· A very good understanding of Microsoft operating systems to be able to diagnose operating system related errors.

· CompTIA course completion would be an advantage

· Although some knowledge of digital imaging of the dental industry would be advantageous, it is not essential as full training on these aspects will be given.

· Good customer communication skills and to be able to listen to non-IT Clients and understand their requirements.

· You will need to be efficient and have a strong ability to be able to manage your own time.

· As you are the face of the business, you will need to be able to work under pressure, whilst maintaining a high level of customer service.

· Ability to drive and the use of your own vehicle would also be an advantage.

Job Types: Full-time, Permanent

Pay: £21,000.00-£23,500.00 per year

Benefits:

Company pension

Education:

Certificate of Higher Education (preferred)

Experience:

Technical support: 1 year (preferred)
Customer service: 1 year (preferred)

Work Location: In person

Quick apply

Refine Your Search

technical support occupations jobs in rayleigh, ess

Remote Software Support Technician

IT Technician

HELPDESK TEAM LEADER/MEMBER

Customer Support - ERP Software

IT Support Analyst

Technology Support Analyst (FTC)

IT Support Apprentice

Level 3 Support Technician

Inclusion Coach - Assistive Technology and AI Lead (Term Time)

1st Line Support Technician

Helpdesk Administrator - Shifts

Level 1 Technical Helpdesk Technician

Digital Friend Volunteer

Systems Support Analyst

ICT Trainer - Performance & Quality - East of England

Partner Support Consultant

Analyst, Enterprise Service Desk

Document Controller

Technical Helpdesk Engineer

Support Analyst

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