Administrative officer Work, Jobs in Rayne, Ess (with Salaries)

Administration Officer
Civic Recruitment Limited —Braintree
- £12.75 - £16.33 an hour
- Full-time
- Hybrid work
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
4d
Central Processing Assistant (Purchase Ledger Clerk)
Diocese of Chelmsford Vine Schools Trust —Chelmsford
- £26,824 a year
- Full-time
- Hybrid work
- Organisational skills
- In-person
- Communication skills
- Annual leave
- Sick pay
Quick apply
5d
Administrative and Communications Support Officer
Colchester Catalyst Charity —Colchester
- £31,000 - £34,000 a year
- 8 hour shift
- Social media management
- IT
- In-person
Quick apply
IT Support Officer
HTS (Property & Environment) Ltd —Harlow
- £34,141.30 - £35,443.97 a year
- Full-time
- Travel
- Organisational skills
- IT
- Free parking
- Annual leave
Quick apply
5d
Portfolio & Benefits Officer
Essex Police, Fire and Crime Commissioner Fire and Rescue Authority —Witham
- £38,220 - £40,777 a year
- Full-time
- Hybrid work
- Administrative experience
- In-person
- Leadership
Quick apply
11d
Student Services Support Officer
Lift Maltings —Witham
- £17,070.54 a year
- Full-time
- School
- Free parking
7h
Technical Support Officer (Building Control)
Civic Recruitment Limited —Maldon
- £23.05 an hour
- Full-time
- Hybrid work
- Customer service
- Administrative experience
- IT
Quick apply
5d
School Operations Officer
Compass Schools —Colchester
- £24,579.32 a year
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Administration Assistant
Essex Partnership University NHS Foundation Trust —Rochford
- £25,760 - £27,476 a year
- Part-time
- Microsoft Word
- Computer literacy
- Organisational skills
- Employee discount
1d
Customer Finance Assistant
Civic Recruitment Limited —Debden
- £16.43 an hour
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
8d
Community Support Engagement Officer
COLCHESTER INSTITUTE —Colchester
- £32,227 a year
- Full-time
- Administrative experience
- Travel
Quick apply
12d
Individual Giving Officer - Face to Face Fundraising
Alzheimer's Research UK —Cambridge
- £31,000 a year
- Microsoft Excel
- Management
- Microsoft Office
- Sick pay
11d
Commercial Officer (Commercial & Subcontracts)
Raytheon —Harlow
- Full-time
- Hybrid work
- No degree
- Travel
- Contracts
- Sick pay
Care Manager – Sible Hedingham
Forest Homecare —Sible Hedingham
- Full-time
- Management
- Medication administration
- English
- Free parking
ESOL Support Officer
COLCHESTER INSTITUTE —Colchester
- £25,858.56 - £26,262.60 a year
- Part-time
- English
- Continuous improvement
- Organisational skills
Quick apply
11d
Female Front Desk Officer / Receptionist
Marine Inn Hotel —Clacton-on-Sea
- £10,000 - £24,000 a year
- Part-time
- Customer service
- Microsoft Office
- Hotel
- Free parking
Quick apply
2d
Communications Officer
Havens Hospices —Southend-on-Sea
- £31,493 a year
- Full-time
- Organisational skills
- Hospice
- Marketing
1d
Security Officer
Hamton Environmental Services —Basildon
- £13.17 an hour
- Weekend availability
- Communication skills
Community and Events Officer
Canvey Island Town Council —Canvey Island
- £27,694 - £28,598 a year
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
- Sick pay
Quick apply
Medical Training Officer
Mid and South Essex NHS Foundation Trust —Basildon
- £28,392 a year
- Full-time
5d

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Administration Officer

Civic Recruitment Limited
Braintree

Quick apply

Job details

Full-time | Fixed term contract
£12.75 - £16.33 an hour
4 days ago

Qualifications

Microsoft Excel
Customer service
Microsoft Office
Administrative experience
Data entry
Organisational skills
NVQ
Communication skills
Tax experience
Office experience

Full job description

6 months contract with a Local Authority

Job Title: Administration Officer

Job Purpose

To provide high-quality administrative support in the delivery of Council Tax Support reviews, ensuring customer records are maintained accurately and in accordance with Braintree District Council's Council Tax Support Scheme. The post holder will undertake case reviews, update customer records using the Civica Open Revenues system, and provide excellent customer service through telephone, email, and face-to-face interactions.

Key Responsibilities

Council Tax Support Reviews

Undertake full reviews of Council Tax Support applications in line with the Council's policies and procedures.
Assess customer circumstances and identify any changes affecting entitlement.
Prioritise higher-risk, higher-value, and older cases to ensure timely review completion.
Maintain accurate records and update customer accounts accordingly.

System Administration

Use the Civica Open Revenues system to process amendments and maintain accurate customer records.
Access and utilise the DWP Searchlight system in accordance with Local Authority and departmental guidelines.
Ensure customer income, household, and benefit details are updated correctly and efficiently.
Perform quality checks to ensure accuracy and compliance.

Customer Service

Respond to customer enquiries professionally via telephone, email, and face-to-face interactions.
Explain Council Tax Support review processes and decisions clearly and sensitively.
Provide information and guidance to customers regarding documentation and evidence requirements.
Deliver a high standard of customer service at all times.

Compliance and Data Protection

Handle confidential customer information in line with GDPR and Council policies.
Maintain professionalism and confidentiality when managing customer records.
Ensure administrative processes are completed accurately and within required timescales.

General Duties

Support the wider Revenues and Benefits team as required.
Assist with administrative projects and service improvement initiatives.
Undertake any other duties appropriate to the level of the role.

Experience

Essential

Previous administration experience in a busy office environment.
Experience using Microsoft Office applications, particularly Excel.
Experience providing excellent customer service.
Experience handling confidential and sensitive information.
Experience carrying out data entry and quality checking activities.
Experience managing customer enquiries via telephone and email.

Desirable

Experience using Civica Open Revenues.
Experience working within Local Government, Revenues, Benefits, or Council Tax environments.
Experience using the DWP Searchlight system.
Knowledge of Council Tax Support administration.

Qualifications

Essential

GCSEs (or equivalent) including English and Mathematics.
Good standard of IT literacy.

Desirable

NVQ Level 2/3 in Business Administration or equivalent.
Customer Service qualification.
Relevant Local Government or Revenues and Benefits training.

Skills and Competencies

Excellent attention to detail.
Strong administrative and organisational skills.
Effective verbal and written communication skills.
Ability to work methodically and accurately.
Ability to work under pressure and meet deadlines.
Strong customer service and interpersonal skills.
Professional, discreet, and trustworthy.
Understanding of GDPR and data protection principles.
Ability to work independently and as part of a team.

Additional Information

Location: Braintree District Council, Braintree, Essex.
Contract Length: 6 Months.
Working Pattern: Full-time, 37 hours per week.
Pay Rate: £12.75 PAYE / £16.33 Umbrella per hour.
Working Arrangement: Office-based 5 days per week during training, followed by hybrid working upon successful completion of the training period.
DBS Requirement: Successful candidates will be required to obtain a DBS clearance.
Closing Date: Tuesday 28th July 2026.

GCSC

Quick apply

Refine Your Search

administrative officer jobs in rayne, ess

Administration Officer

Central Processing Assistant (Purchase Ledger Clerk)

Administrative and Communications Support Officer

IT Support Officer

Portfolio & Benefits Officer

Student Services Support Officer

Technical Support Officer (Building Control)

School Operations Officer

Administration Assistant

Customer Finance Assistant

Community Support Engagement Officer

Individual Giving Officer - Face to Face Fundraising

Commercial Officer (Commercial & Subcontracts)

Care Manager – Sible Hedingham

ESOL Support Officer

Female Front Desk Officer / Receptionist

Communications Officer

Security Officer

Community and Events Officer

Medical Training Officer

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